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All properties in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Catalonia Riviera Maya Resort and Spa All Inclusive

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783, Mexico

Puerto Aventuras beachfront property with 10 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • At first I was scared for the all inclusive food quality, especially when the first night…Dec 28, 2020
  • The staff was very friendly and helpful! Clean and beautiful place to stay! My family and…Oct 9, 2020

Catalonia Riviera Maya Resort and Spa All Inclusive

from €141
  • Standard Room, Garden View
  • Privileged Suite
  • Privileged Romance
  • Privileged Superior
  • Privileged Family Suite
  • Privileged Superior Ocean View
  • Premium Deluxe

What’s around Catalonia Riviera Maya Resort and Spa All Inclusive

Landmarks

  • On a private beach
  • Kantenah Lagoon - 2 min walk
  • CEDAM Museum - 11 min walk
  • Oasis Beach - 11 min walk
  • Puerto Aventuras Marina - 12 min walk
  • Puerto Aventuras Golf Club - 18 min walk
  • Ecopark Kantun Chi - 2.7 mi / 4.3 km
  • Cenote Cristalino - 2.8 mi / 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

At a glance

Key facts

Size

  • 423 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free uncovered onsite self parking

  • Free uncovered onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 10 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Fitness classes on site
  • Basketball on site
  • Golf lessons on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built - 2000
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and beverages included
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

El Mercado - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.

La Creperie - This poolside theme restaurant serves breakfast and lunch. Open daily.

Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

Catalonia Riviera Maya Resort and Spa All Inclusive’s small print

Also known as

  • Catalonia Maya Resort
  • Riviera Maya Catalonia
  • Catalonia Riviera Maya Resort All Inclusive
  • Catalonia Riviera Maya Resort All Inclusive Solidaridad
  • Catalonia Riviera Maya Solidaridad
  • Catalonia Riviera Maya
  • Catalonia Riviera Maya Resort Spa All Inclusive
  • Catalonia Riviera Maya All Inclusive Puerto Aventuras
  • Catalonia Riviera Maya Inclus
  • Catalonia Maya Riviera
  • Catalonia Maya Riviera Resort
  • Catalonia Riviera Maya All Inclusive
  • Catalonia Riviera Maya Puerto Aventuras
  • Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
  • Catalonia Riviera Resort
  • Riviera Catalonia
  • Riviera Catalonia Maya Resort

Policies

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Destination fee: MXN 30 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Catalonia Riviera Maya Resort and Spa All Inclusive

  • Does Catalonia Riviera Maya Resort and Spa All Inclusive offer free cancellation for a full refund?
    Yes, Catalonia Riviera Maya Resort and Spa All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Catalonia Riviera Maya Resort and Spa All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Catalonia Riviera Maya Resort and Spa All Inclusive?
    Yes, there's free self and valet parking.
  • Is there a pool at Catalonia Riviera Maya Resort and Spa All Inclusive?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Catalonia Riviera Maya Resort and Spa All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Catalonia Riviera Maya Resort and Spa All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Catalonia Riviera Maya Resort and Spa All Inclusive?
    Yes, there are 10 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining. Nearby restaurants include Los Alebrijes (4-min walk), La Caleta (5-min walk), and Restaurant Latitude 20 (6-min walk).

Recent reviews

Good 7.8 From 598 reviews

Exceptional 10.0
Absolutely Amazing
We wish to provide our thanks for such a wonderful stay at your property. A special thanks to Eduardo for the scuba lessons, the wait staff at the pool and the restaurants and the entire staff. I wish to also express our thanks because my wife left her bag in the restaurant at lunch time and forgot about it until after dinner. She was able to get her bag from the reception lost and found and all the money and items inside were untouched. Thank you so much for such honest staff and employees. We really felt at home and truly enjoyed our stay. We hope to be back with our family again soon.
us2 night trip
Exceptional 10.0
Our new favorite place!
We have been to the Cancun/Riviera Maya area many times. Catalonia provided us with the best, most pleasant service we have ever had. All while being hit with tropical storm Gama the day before we arrived and Hurricane Delta 3 days later! They welcomed guests from other resorts that were being evacuated. We were told Catalonia is "hurricane certified". We literally slept through it and never heard the winds! Restaurants and buffets were very good. We upgraded to a suite, which was very roomy and comfortable. Snorkeling off of the beach was very enjoyable. We will definitely return.
us7 night trip
Poor 2.0
The only thing good about this property is the location on the beach. However It’s hard to swim in the beach because of all the rocks in the water. The food is awful and lowest grade ever. The food was always reheated left overs. We never got to dine in any of the restaurants because they said they had low capacity of guests so we had to dine in the buffet for all the meals. The pasta was horrible. During the hurricane the bathroom was leaking that I had to move all my toiletries out.
Angie, us4 night family trip
Exceptional 10.0
My wife and I visited at an off-peak time of the season (end of September) so the resort was NOT crowded at all. Going to a pool for their swim-up bar was amazing before roughly noon or 1pm as we were often the ONLY ones in the pool or ordering drinks. Most resorts put a lot of pressure on you to pay for extras, even at all-inclusives. This place did not - but options exist if you’re interested. Everything was laid back, easy-breezy, take it or leave it, and the staff couldn’t have been kinder! The rooms left a little to be desired. Older, not very up to date. The water actually stopped during my shower (presumably because the building ran out of water) but thankfully restarted after about 20-30 seconds. Otherwise we had no major complaints and it was a terrific stay!
Brian, us4 night romance trip
Exceptional 10.0
The service was amazing. Everyone for the most part was very friendly and extremely helpful. The resort location is absolutely breathtaking, this was my fifth time in Mexico and fourth time at this resort! That should tell you how much I love staying here. The only thing I would like to see an improvement in is the main buffet restaurant, La Brisa. They strive to offer so much variety here in what they serve, that everytbing ends up tasting either bland, overcooked, or tasteless. The other restaurants on the resort are all magnificent. My personal favorite is Beloved,for breakfast and lunch, and Tapas for dinner. Overall, this resort offers a myriad of activities for all ages. Children can enjoy poolside activities, adults can enjoy poolside bar lounging and games, snorkeling, canoeing, exploring, and at night, there are amazing performances at the theater put on by a very dedicated dance team. I can't wait to come again next year! If you are interested in seeing more of the resort from my point of view, I vlogged our trip and will be putting it up on my Youtube channel, Shabnam and Waleed. We did a decent job of vlogging the activities, some performances, LOTS of food, and a few excursions.
Shabnam, us7 night romance trip
Good 6.0
We just got back from resort , stayed for whole week. Biggest problem was that info about resort is not updated. There was nowhere to be found online info about half restaurants and pools being closed.
us6 night trip
Exceptional 10.0
We enjoyed every single day of our 7 day stay at the resort. Facility was extremely clean, and all staff members were very welcoming, helpful and attentive. I definitely recommend this place to friends and family.
Adil, us7 night family trip
Exceptional 10.0
Great place don’t listen to the bad reviews . It is such a relaxing place that you will leave like new . The only problem is the beach . There are rocks when you get in so bring water shoes . After you get in the water and the sand are smooth ! I love the service they never tell you no and do their best to help you .
Liliana, us7 night trip
Good 6.0
Don't get the upgrade
We got there , they offered us an upgrade witch included a spa treatment , dinner in a restaurant of our choice , anda accesar to a prívate beach , spa treatmnets were overbooked , there was no reservation availabe ay any restaurant and everyone had acces to the prívate pool and beach . Si basically worthless upgrade, paid more money for nothing
Umberto Antonio, mx2 night trip
Exceptional 10.0
Dinners were amazing! The staff supe friendly and helpful
Moe, us3 night family trip

Catalonia Riviera Maya Resort and Spa All Inclusive