Does Pan Pacific London offer free cancellation for a full refund?

Yes, Pan Pacific London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Pan Pacific London?

This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.

Are pets allowed at Pan Pacific London?

Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 15 kg per pet. There's a charge of GBP 60.00 per pet, per stay. Service animals are exempt from fees. Pet-sitting services, grooming services and food and water bowls are available.

What are the check-in and check-out times at Pan Pacific London?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Pan Pacific London and nearby?

Pan Pacific London has an indoor pool and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Pan Pacific London?

Yes, Straits Kitchen offers Singaporean cuisine. Nearby restaurants include The Alchemist (3-min walk), The Breakfast Club (3-min walk) and Freebird Burrito (3-min walk).

What's the area around Pan Pacific London like?

Pan Pacific London is in London City Centre, a short 2-minute walk from Liverpool Street Underground Station and 15 minutes' walk from London Bridge.

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Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview
Rooms
Location
Amenities
Policies
Reviews

VIP Access

UNESCO Sustainable Travel Pledge

Luxury hotel with indoor pool, near London Bridge

9.8/10 Exceptional

224 verified Hotels.com guest reviews

Property highlights

Pool

Free WiFi

Pet-friendly

Gym

Non-smoking

Air conditioning

Price available on 23/08/2022

80 Houndsditch, London, England, EC3A 7AB

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Steam room
24-hour room service
Coffee shop/cafe
Spa services
Massage/treatment rooms
UNESCO Sustainable Property

For families

Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Coffee/tea maker

Cleaning & safety

Cleaned with disinfectant
Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

In London City Centre
London Bridge - 15 min walk
Tower Bridge - 18 min walk
Tower of London - 18 min walk
St. Paul's Cathedral - 19 min walk
The Shard - 21 min walk
The British Museum - 42 min walk
London Eye - 43 min walk
Oxford Street - 44 min walk
Liverpool Street - 1 min drive
The Gherkin - 1 min drive

Getting around

London (LCY-London City) - 26 min drive
London (STN-Stansted) - 44 min drive
London (LTN-Luton) - 49 min drive
Heathrow Airport (LHR) - 58 min drive
Gatwick Airport (LGW) - 81 min drive
London Liverpool Street Station - 4 min walk
London Moorgate Station - 9 min walk
London Fenchurch Street Station - 11 min walk
Liverpool Street Underground Station - 2 min walk
Aldgate Station - 7 min walk
Moorgate Underground Station - 8 min walk

About this property

Pan Pacific London

Pan Pacific London puts you within a 10-minute drive of London Bridge and Tower of London. Guests can indulge in massages, body wraps or facials, and grab a bite to eat at Straits Kitchen, which serves Singaporean cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Liverpool Street Underground Station is 2 minutes and Aldgate Station is 7 minutes.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

This information is provided by our partners.

At a glance

Hotel size

237 rooms
Arranged over 19 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
Pet-sitting and pet-grooming services offered

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Off-site parking within 0.2 mi (GBP 55.00 per day)

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service

Travelling with children

Children's menu

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2021
24-hour fitness centre
An indoor pool
Spa services
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Hand-held showerheads
Close-captioned TV
Visual fire alarm
Doorbell and phone notifications
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site

Languages

English
Filipino
French
German
Hindi
Italian
Spanish

Room amenities

Be entertained

55-inch LCD TV
Premium digital channels

Home comfort

Heating (climate-controlled) and air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down duvet
Turndown service
Free cot/infant bed
Bed sheets provided

What to enjoy

Individually furnished and decorated
Heated floor (bathroom)

Freshen up

Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Laptop-friendly workspace
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
LED light bulbs
Recycling
Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Dining

Straits Kitchen – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Ginger Lily – This cocktail bar only serves light fare. Open daily.

The Orchid Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

English breakfast is offered for an extra charge of GBP 35.00 per person (approximately)
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

Rollaway beds are available for GBP 60.00 per night
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 60.00 per pet, per stay

Parking

Parking is available off-site and costs GBP 55.00 per day (0.2 mi away)

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Pan Pacific London Hotel

Pan Pacific London London

Pan Pacific London Hotel London

Frequently asked questions

9.8

Exceptional

9.9/10

Cleanliness

9.9/10

Staff & service

9.8/10

Amenities

10.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Write a review

10/10 Exceptional

14 August 2022

Wonderful hotels the best thing though the hoyel door staff i am not sure ther names but wonderful , helpful one from portugal another one from south london both wonderful. Highly recommended!!!