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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

The Reef Coco Beach - Optional All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
  • Children's pool
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710, Mexico

3.5-star beachfront resort with spa, near Quinta Avenida
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The resort overall is decent and clean, but the room was disappointing. It was moldy and…Feb 15, 2021
  • Love the resort in all aspects Feb 11, 2021

The Reef Coco Beach - Optional All Inclusive

from €84
  • Superior Package
  • Superior Package with pool view
  • Premium Package with Partial Ocean View
  • Premium Package

What’s around The Reef Coco Beach - Optional All Inclusive

Landmarks

  • On the beach
  • Quinta Avenida - 6 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 32 min walk
  • Grand Coral Golf Riviera Maya - 3.1 mi / 5 km
  • El Camaleon Mayakoba Golf Course - 5.3 mi / 8.5 km
  • Xplor Theme Park - 7.1 mi / 11.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. This property offers health screenings for COVID-19 on site. Antigen screening for COVID-19 is available for USD 33 per person, and PCR screenings for COVID-19 is available for USD 150 per person. Guests should contact the front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Golfing nearby
  • Sailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8759
  • Conference space size (meters) - 814
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at The Reef Coco Beach - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

Ya'ax Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Golfing nearby
  • Sailing nearby

The Reef Coco Beach - Optional All Inclusive’s small print

Also known as

  • Coco Reef Beach
  • Reef Coco Beach All Inclusive Playa del Carmen
  • Reef Coco Resort Inclusive
  • Coco Reef Beach Resort
  • Reef Coco Beach
  • Reef Coco Beach All Inclusive
  • Reef Coco Beach Playa del Carmen
  • Reef Coco Beach Resort
  • Reef Coco Beach Resort All Inclusive
  • Reef Coco Beach Resort All Inclusive Playa del Carmen
  • The Reef Coco Beach Resort All Inclusive

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Reef Coco Beach - Optional All Inclusive

  • Does The Reef Coco Beach - Optional All Inclusive offer free cancellation for a full refund?
    Yes, The Reef Coco Beach - Optional All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Reef Coco Beach - Optional All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Reef Coco Beach - Optional All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at The Reef Coco Beach - Optional All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Reef Coco Beach - Optional All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Reef Coco Beach - Optional All Inclusive?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Reef Coco Beach - Optional All Inclusive?
    Yes, there are 4 onsite restaurants. Nearby restaurants include El Guero Marisqueria Veracruzana (7-min walk), La cueva del Chango (7-min walk), and La Pirata (8-min walk).
  • Is airport shuttle service offered by The Reef Coco Beach - Optional All Inclusive?
    Yes, an airport shuttle is available.
  • What is there to do at The Reef Coco Beach - Optional All Inclusive and nearby?
    Have fun with onsite activities like kayaking, parasailing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa and soothe your senses in the spa tub. The Reef Coco Beach - Optional All Inclusive also has an outdoor pool and a sauna, as well as a fitness center and a garden.

Recent reviews

Good 7.4 From 569 reviews

Exceptional 10.0
paridise
Love it everyone was friendly
Angela, us7 night family trip
Exceptional 10.0
Beautiful comfortable and friendly helpful staff
Stacey, us1 night trip with friends
Very Good 8.0
AMAZING staff! Rooms where poor, the food was poor, this time going was just boring.
us8 night family trip
Very Good 8.0
Everything great, the Staff very nice and kind. Special thanks to Boris, Demetrio, Maia, Isidro. Thanks
AlexCisneros, us7 night family trip
Good 6.0
Hotel online looks really good once you get there the hotel from the outside and the pool area look great but the rooms really need an update. The rooms look old with furniture pieces that don’t work, tile pieces that are broken they need to be remodeled to match the outside and the pool area.
Lily, us5 night family trip
Exceptional 10.0
They have to improve on food drink and customer service.
us8 night family trip
Poor 2.0
There are Bed Bugs & aunts Everywhere , you cannot sleep on the beds without itching and getting bitten, i got bit the first hour i was there. Very dissapointed
ca1 night romance trip
Exceptional 10.0
perfect spot
Excellent hotel and service the staff if amazing 😉 and the cleaning protocol is incredible if you are thinking of a get away this is the place to go.
Fabricio, us16 night trip
Very Good 8.0
Food not so good, but the very best location to be to walk to 5th Avenue. Very clean hotel and great staff
Billyw, us3 night romance trip
Very Good 8.0
It was nice. It wasn’t what I was expecting but I know the virus had a lot to do with it. The people were nice and mist things were ok
Ricky N, us1 night trip

The Reef Coco Beach - Optional All Inclusive