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Hotel Santa Maria Novella

4.0 star property
Boutique hotel with bar/lounge, near Cathedral of Santa Maria del Fiore

Choose dates to view prices

Nestled in the heart of Florence, Hotel Santa Maria Novella offers a serene retreat with a rooftop terrace and coffee shop. Indulge in the breakfast buffet, unwind with a massage at Santa Maria Novella Spa, or cozy up by the lobby fireplace. Previous guests rave about the helpful staff and first-rate property condition.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Fitness centre
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Car hire on-site
  • Reception fireplace
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is €195
includes taxes & fees
13 Aug - 14 Aug

Why we love this property

Work and play in style
Located in a shopping district, this hotel offers meeting rooms and concierge services. After work, guests can unwind at the spa or health club.
Breakfast and cafe vibes
Free buffet breakfast kickstarts each morning at this hotel. A cosy cafe and stylish bar complete the dining experience.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, City View

A hotel room with a bed, a desk, a chair, and a window with curtains.

Superior Room, City View

8.8 out of 10
Excellent
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A bedroom with a canopy bed, a desk with a lamp, a chair, and a small table with a vase of flowers.

Superior Triple Room

10.0 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, City View

A bedroom with a canopy bed, a desk with a lamp, a chair, and a small table with a vase of flowers.

Superior Triple Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

A room with a four-poster bed, a television on a stand, a red wardrobe, and a door leading to another room.

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a canopy bed, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(51 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 2 min walk - 0.2 km
  • Via de' Tornabuoni - 2 min walk - 0.2 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Piazza del Duomo - 8 min walk - 0.7 km

Getting around

  • Peretola Airport (FLR) - 25 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 16 min walk
  • Unità Tram Stop - 2 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 5 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk

Restaurants

  • ‪Ristorante Buca Mario - ‬2 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk
  • ‪Osteria e Vinaino Cicalone - ‬1 min walk
  • ‪Cafe dei Fossi - ‬2 min walk
  • ‪Cantinetta Antinori - ‬2 min walk

About this property

Hotel Santa Maria Novella

  • Hotel Santa Maria Novella features a rooftop terrace and puts you only steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition. The property is only a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The on-site car park is open from 7 AM-11:30 PM.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 48 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace at reception
  • Television in common areas
  • Fitness centre
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

On-site venue – This rooftop bar only serves light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered self-parking costs EUR 48 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT048017A16HEG2O5Z
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel Santa Maria Novella
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Does Hotel Santa Maria Novella offer free cancellation for a full refund?

Yes, Hotel Santa Maria Novella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Maria Novella?

Yes, cats and dogs stay free.

Is parking offered on site at Hotel Santa Maria Novella?

Yes. Self-parking costs EUR 48 per day.

What are the check-in and check-out times at Hotel Santa Maria Novella?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hotel Santa Maria Novella and nearby?

Have fun during the warmer months with activities nearby such as cycling. Hotel Santa Maria Novella also has a fitness centre.

What's the area around Hotel Santa Maria Novella like?

Hotel Santa Maria Novella is a short 2-minute walk from Unità Tram Stop and 7 minutes' walk from Cathedral of Santa Maria del Fiore. Travellers say that the area is walkable and good for shopping.

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Reviews

Hotel Santa Maria Novella Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast at this property offers a great variety of options. (143 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
Train station
View
Walking
Restaurant
Bar
Piazza

Reviews

Verified

10/10 Exceptional

Great location. Staff we amazing. Great sized room. Air con 🙌
Mark, 3-night trip
Verified

10/10 Exceptional

Wonderful location!, staff is above and beyond
Darlene T, 4-night trip
Verified

10/10 Exceptional

Clean room overlooking the square, beautiful breakfast, very welcoming reception staff
Janet, 1-night trip
Verified

10/10 Exceptional

We had a fabulous 3 nights in this hotel. The staff were amazingly warm and helpful, nothing was too much to ask. This hotel is a real gem in Florence, we will be back.
Mary, 3-night trip
Verified

10/10 Exceptional

I highly recommend this hotel. Fantastic staff, wonderful room, beautiful hotel, delicious breakfast, great location between the train station and everything else you want to see.
MISTY, 2-night trip
Verified

10/10 Exceptional

The breakfast was amazing. The property is located in a wonderful area, easy to get everywhere. The hotel.staff are very friendly and so kind. They took great carenof us.
Stacie, 3-night trip
Verified

10/10 Exceptional

The property is in the heart of it all. Great staff with excellent service.
lenward, 3-night trip
Verified

10/10 Exceptional

Front Staff was superb! Breakfast wonderful! Room immaculate!
Javier, 1-night trip
Verified

10/10 Exceptional

The breakfast room is so pretty, and the breakfast is truly excellent. The staff were friendly and professional and welcomed our little dogs. It was quiet even though it is right in the center of everything. The bed was very comfortable and all the linens were of excellent quality, i would definitely stay here again,
Helen, 2-night trip
Verified

10/10 Exceptional

I had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. The staff were incredibly helpful and friendly, always going out of their way to make sure everything was perfect. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The location is excellent—convenient to everything and perfect for exploring nearby attractions. One of the highlights of my stay was the breakfast, which was delicious with a great variety of options to start the day right. Overall, a fantastic experience, and I would definitely stay here again!
EMMANUEL, 2-night trip
Verified

10/10 Exceptional

Staff was lovely and helpful, location was great and view was wonderful.
Mary, 7-night trip
Verified

10/10 Exceptional

Great staff, really pleasant room, the best shower water pressure we have experienced in all of our European stays.
James, 2-night trip
Verified

10/10 Exceptional

Room was excellent and courteous staff
Deepak, 2-night trip
Verified

10/10 Exceptional

Room was gorgeous and very large and spacious. Had mini bar and safe was very clean and beautifully decorated. Staff were incredibly helpful and accommodating. Restaurant and breakfast was great and lots to choose from. Close to shopping and meals ke to lots of markets cafes restaurants and sites like Uffizi gallery Pont vecheccio bridge walkable to Santa Croce. Great location and very close to train station but would not know that .
darcy, 2-night trip
Verified

10/10 Exceptional

Spotless rooms with character. Warm and helpful staff. Very nice breakfast. Close to everything but removed just far enough to avoid the crush. So close to train station we just strolled across the plaza and crossed the street! Could not have been better. Hospitality was exceptional! Hope to return.
Mark, 2-night trip
Verified

10/10 Exceptional

Nice room lovely hotel great location friendly and helpful staff
David, 6-night trip
Verified

10/10 Exceptional

Such a wonderful hotel, terrific breakfast, very pleasant and helpful staff, and the hotel is located is in a great area of the city. Easy access to loads of restaurants, the train station, the central market, and loads of museums/churches
Jw, 7-night trip
Verified

8/10 Very good

Rooms on the lower floors near the piazza can be very loud. Street noise kept us awake. Somehow cigarette smoke was noticeable in the rooms. The smoke seemed to come thru the heating/cooling ducts. However the location is very good. Close to the train station and local attractions.
Anthony, 2-night trip
Verified

10/10 Exceptional

Super charming and stylish (traditional Florentine) hotel. Many rooms (eg mine) overlook beautiful Piazza Santa Maria Novella and its church. Lovely views. Nice bathroom, very professional and friendly service from all the personnel there. The street level bar (inside outside sections) seem to be favored by cool locals as well as guests. The food menu covered lots of bases and everything I sampled was delicious. Check out the Napoleon salon!
William, 1-night trip
Verified

10/10 Exceptional

This is my third stay at this hotel & would never stay anywhere else. It’s minutes from the train station & walkable to all sites. The hotel itself is beautiful with a library room, bar & the breakfast included was perfect (scrambled eggs, bacon, fresh fruit, croissants, fresh orange juice, coffee…). We stayed in the top suite #601 w/ massive terrace & magnificent view of the Duomo. The room was clean & very comfortable. The front desk attendants were very friendly & helpful as was all staff.
View from our private terrace
Evening view from terrace.
Laura, 2-night trip
Verified

10/10 Exceptional

Room was spotless, great bathroom, turndown service, luxurious robes and linens
John Robert, 6-night trip
Verified

10/10 Exceptional

Clean room
Yelena, 1-night trip
Verified

10/10 Exceptional

Great place and staff I would definitely stay there again
Deshawn, 3-night trip
Verified

10/10 Exceptional

Great location and nice feel to the hotel being in an older building. Staff super helpful. Would stay again.
Michael, 3-night trip
Verified

10/10 Exceptional

Great location. Nice breakfast.
Xiaoqin, 3-night trip