The Westin Kuala Lumpur in Kuala Lumpur

All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Outdoor pool, open 5:00 AM to midnight, pool umbrellas, pool loungers

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with outdoor pool, near Pavilion Kuala Lumpur

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Gym

Air conditioning

Bathtub

199, Jalan Bukit Bintang, Kuala Lumpur, 55100

Guests rated this location 9.7/10 - Exceptional

Main amenities

20 meeting rooms
24-hour fitness centre
24-hour room service
Breakfast available
Business centre
Children's pool
Daily housekeeping
Outdoor pool
Pool bar
Restaurants and bar/lounge
Self parking
Valet parking

For families

Children stay free
Children's pool
Connecting/adjoining rooms available
Free cots/infant beds
Private bathroom
Separate bath and shower

Room options

About this area

What's nearby

In Kuala Lumpur City Centre
Pavilion Kuala Lumpur - 1 min walk
Berjaya Times Square - 11 min walk
KLCC Park - 13 min walk
Suria KLCC Shopping Centre - 16 min walk
Petronas Twin Towers - 18 min walk
Petaling Street - 8 min drive
Kuala Lumpur Tower - 10 min drive
Merdeka Square - 11 min drive
Kuala Lumpur Sentral - 11 min drive
World Trade Centre Kuala Lumpur - 15 min drive

Getting around

Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive
Kuala Lumpur International Airport (KUL) - 51 min drive
Kuala Lumpur Masjid Jamek Station - 3 min drive
Kuala Lumpur Pasar Seni Station - 3 min drive
Kuala Lumpur Sultan Ismail Station - 4 min drive
Bukit Bintang Station - 6 min walk
Conlay MRT Station - 9 min walk
Raja Chulan Station - 10 min walk

Restaurants

Kakiyuki - 1 min walk
The Living Room - 1 min walk
Hokkaido Ramen Santouka - 1 min walk
Prego - 1 min drive
TWG Tea Salon & Boutique - 1 min walk

About this property

The Westin Kuala Lumpur

The Westin Kuala Lumpur offers a great location, putting you within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Living Room, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness centre and a fitness centre. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Bukit Bintang Station is 6 minutes and Conlay MRT Station is 9 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch, dinner and through room service

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

This information is provided by our partners.

At a glance

Hotel size

443 rooms
Arranged over 35 floors

Arriving/Leaving

Check-in time from 3:00 PM until 4:30 AM
Express check-out available
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions
At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas

Parking

Covered on-site self-parking (MYR 5 per day)
On-site valet parking (MYR 40 per day)
Wheelchair-accessible parking and van parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Bar/lounge
Poolside bar
Private dining
Snack bar/deli

Travelling with children

Children stay for free (see details)
Children's menu
Children's pool

What to do

Fitness classes
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby

Working away

20 meeting rooms
Business centre
Computer station
Conference space (5554 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Limo or town car service
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Porter/bellhop
Tour/ticket assistance
Wedding services

Facilities

1 building/tower
24-hour fitness centre
An outdoor pool
Built in 2003
Garden
Piano
Picnic area
Safe-deposit box at front desk
Terrace

Accessibility

Accessible bathroom (selected rooms)
Grab bar near toilet
Height-adjustable showerheads
In-room accessibility (selected rooms)
Lever door handles
Lift
Low-height worktop and sink
Lowered locks/deadbolt
Lowered plug sockets in bathroom
Lowered view port in door
Raised toilet seat
Roll-in shower (selected rooms)
Transfer shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Languages

Arabic
Chinese (Mandarin)
English
French
Japanese
Malay

Room amenities

Be entertained

42-inch LED TV
IPod docking station
Satellite TV channels

Home comfort

Heating (climate-controlled) and air conditioning
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Bed sheets provided
Blackout curtains
Free cot/infant bed
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Soundproofed rooms

Freshen up

Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste

Stay connected

Desk
Free newspapers
Phone

Food and drink

Free bottled water

Access via exterior corridors
Connecting/adjoining rooms available
Daily housekeeping
In-room safe

Special features

Dining

The Living Room – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Splash – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

443 Bar Lounge – This lobby lounge specialises in international cuisine and only serves dinner. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

Deposit: MYR 200 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of approximately MYR 88 for adults and MYR 44 for children

Children & extra beds

Rollaway beds are available for MYR 150.0 per day

Parking

Covered self-parking costs MYR 5 per day
Valet parking costs MYR 40 per day

Pool, spa, & gym (if applicable)

Pool access available from 5:00 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site. This property accepts credit cards. Cash is not accepted.

Also known as

Westin Kuala Lumpur Hotel

Westin Kuala Lumpur

Kuala Lumpur Westin

The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Hotel

The Westin Kuala Lumpur Kuala Lumpur

The Westin Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does The Westin Kuala Lumpur offer free cancellation for a full refund?

Yes, The Westin Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Westin Kuala Lumpur?

This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at The Westin Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.

Are pets allowed at The Westin Kuala Lumpur?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Westin Kuala Lumpur?

Yes. Self-parking costs MYR 5 per day. Valet parking costs MYR 40 per day.

What are the check-in and check-out times at The Westin Kuala Lumpur?

You can check in from 3:00 PM - 4:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at The Westin Kuala Lumpur and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a picnic area. The Westin Kuala Lumpur also has a garden.

Are there restaurants at or near The Westin Kuala Lumpur?

Yes, The Living Room offers international cuisine.

What's the area around The Westin Kuala Lumpur like?

The Westin Kuala Lumpur is in Kuala Lumpur City Centre, a short 6-minute walk from Bukit Bintang Station and 11 minutes' walk from Berjaya Times Square. Travellers say that this hotel is in a good location.

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

21 March 2023

Pleasant stay

A pleasant stay for us. Everything was all good except for the the lift renovation. Staff was very friendly. Everyday there will be at least one staff asking how was our stay so far.