Waldstaetterhof Swiss Quality Hotel, near KKL Lucerne and Chapel Bridge, offers a haven by the lake with dry cleaning services and conference space. Unwind at the restaurant or explore nearby attractions via bike rentals.
At Waldstaetterhof Swiss Quality Hotel, you'll be a short five-minute drive from Chapel Bridge and Swiss Transportation Museum. For a bite to eat, guests can visit Gleis 1, which serves local and international cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
91 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
On-site self-parking (CHF 40 per day)
On-site parking is limited
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Sailing nearby
Ski area nearby
Ice skating nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 1898
Safe-deposit box at front desk
Vegetarian dining options
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Fan
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Gleis 1 – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.50 per person, per night
Resort fee: CHF 2.60 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children
Pets
Pets are allowed for an extra charge of CHF 15.00 per pet, per night
Parking
Self-parking costs CHF 40 per day
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector and a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne
Frequently asked questions
Does Waldstaetterhof Swiss Quality Hotel offer free cancellation for a full refund?
Yes, Waldstaetterhof Swiss Quality Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Waldstaetterhof Swiss Quality Hotel?
Yes, pets are welcome. There's a charge of CHF 15.00 per pet, per night.
Is parking offered on site at Waldstaetterhof Swiss Quality Hotel?
Yes. Self-parking costs CHF 40 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Waldstaetterhof Swiss Quality Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Waldstaetterhof Swiss Quality Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Waldstaetterhof Swiss Quality Hotel and nearby?
During the winter, enjoy nearby recreation such as ice skating and skiing, and return when the snow melts for boat tours and hiking.
Are there restaurants at or near Waldstaetterhof Swiss Quality Hotel?
Yes, Gleis 1 offers local and international cuisine.
What's the area around Waldstaetterhof Swiss Quality Hotel like?
Waldstaetterhof Swiss Quality Hotel is in the heart of Lucerne, a short 2-minute walk from Lucerne (QLJ-Lucerne Train Station) and 5 minutes' walk from Chapel Bridge.
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Reviews
Waldstaetterhof Swiss Quality Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good to excellent with a wide variety of options. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Train station
Service staff
Location
Air conditioning
Old town
Breakfast
Restaurant
Bathroom
Cities
Reviews
Verified
8/10 Very good
22 Apr 2026
Well situated and clean, you will find anything that you need. The staff was also really helpful and they provides a pass for bus
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
22 Apr 2026
We only stayed one night but it was a wonderful experience. Recently refurbished to a very high standard . Food was excellent, but rather unusually they charged for tap water. Very comfortable beds. Didn’t stop for breakfast, but the aroma of bacon cooking at 6.00 am was very tempting!
Eryl
Eryl, 1-night trip
Verified
10/10 Exceptional
30 Mar 2026
Really liked everything about The Waldstaetterhof. It’s not typical for a really nice hotel to be located next to a transportation hub like a train station. This was a nice change of pace. Great amenities and lots of restaurants, stores and attractions close by. Would stay here again.
Darrell
Darrell, 2-night trip
Verified
10/10 Exceptional
19 Dec 2025
Amazing location, friendly staff.
Deborah
Deborah, 3-night trip
Verified
8/10 Very good
28 Dec 2025
Room was clean, staff was great
Shane
Shane, 3-night trip
Verified
10/10 Exceptional
9 Mar 2026
The Lobby was very nice and the staff was friendly and helpful. Our room was spacious for three of us and had a cute little balcony. It was close to the water, but not right on it, which we preferred. The price was quite reasonable. There was a beautiful bar area and restaurant. We did not eat there, but we looked at the menu and again the prices were good and the food looked amazing.
Kristine
Kristine, 2-night trip
Verified
10/10 Exceptional
17 Nov 2025
Great location an great staff
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
10 Dec 2025
Staff was friendly and attentive. The hotel was very nice and cozy.
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
6 Dec 2025
Beautiful hotel very clean, great staff, 10 out of 10 will recommend to everybody that I know that will be staying in Lucerne!
Morris
Morris, 3-night trip
Verified
10/10 Exceptional
22 Sept 2025
Hotel is very beautiful conveniently located in the city. Room was quiet, clean and the bed was very comfortable.
Stacey
Stacey, 1-night trip
Verified
10/10 Exceptional
13 Dec 2025
Very attentive and polite staff. Didn’t opt for breakfast so no opinion on breakfast. Very comfortable room. Just next to the train station so it was very convenient.
Ankur
Ankur, 2-night trip
Verified
6/10 Good
30 Jan 2026
The hotel is brilliantly located, beautifully decorated and the staff were great. However the rooms do not have air conditioning and instead some other form of cooling which was not effective and cannot be controlled. Also the walls were pretty thin and there was a big transfer of noise from the room next door and outside
Matt
Matt, 3-night trip
Verified
10/10 Exceptional
5 Oct 2025
Clean Room, very close to Pier and Train Station. Walkable to restaurants and tourists areas. Great service!
Onix A
Onix A, 1-night trip
Verified
10/10 Exceptional
21 Sept 2025
Good location and good service,there is a Migros supermarket nearby.It is really great for travelers in to get something like food and drink in the budget.
Chingting
Chingting, 1-night trip
Verified
10/10 Exceptional
31 Dec 2024
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Saira
Saira, 1-night trip
Verified
10/10 Exceptional
15 Jun 2025
Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk.
Wyatt
Wyatt, 3-night trip
Verified
10/10 Exceptional
21 May 2025
Amazing stay
An amazing stay!! The room is clean, comfy bed and surprisingly spacious considering being located right next to the main train station. The staffs as well really friendly and helpful, would highly recommend x
Verified traveller
1-night trip
Verified
10/10 Exceptional
28 Aug 2025
Perfect stay. Location is right next to railway station. Walkable to all historic places in Lucern. Wonderful people. Extremely clean. What a Swiss hotel should be.
Larry
Larry, 1-night trip
Verified
10/10 Exceptional
11 Oct 2024
Hotel has a great location
Lisette
Lisette, 2-night trip
Verified
8/10 Very good
10 Jun 2025
Good facilities
Vijay
Vijay, 2-night trip
Verified
10/10 Exceptional
16 Apr 2025
Excellent location right by the train station and downtown. Beautiful hotel and very friendly staff, even got upgraded to a small suite!
Marjann
Marjann, 1-night trip
Verified
10/10 Exceptional
7 Jun 2025
Ideal central location. Walkable everywhere. Staff friendly and helpful
Sharon
Sharon, 2-night trip
Verified
8/10 Very good
25 May 2025
Room was comfortable and clean, but basic. Staff was very friendly and helpful.
Juan
Juan, 3-night trip
Verified
8/10 Very good
21 Mar 2025
We had a spacious room with good facilities. Clean, well cared for property in a great location