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Hilton Garden Inn Portland Downtown Waterfront

Art Deco hotel with indoor pool, near Casco Bay Lines Ferry Terminal

  • Free WiFi
From
€143

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  • Lobby
  • Lobby
  • Pool
  • Room, 1 King Bed, Corner (Water View) - Living Area
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1 / 38Lobby
65 Commercial St, Portland, 04101, ME, United States of America
9.2.Superb.
  • Fantastic hotel with view of harbor from upper levels. Staff great. Food great- bkfast (…

    Oct 4, 2021

  • Very high price for this property. Needs an upgrade, saw stained and dirty carpet, couch…

    Oct 2, 2021

See all 636 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 120 smoke-free guestrooms
    • Housekeeping (on request)
    • Near the beach
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (free)
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Downtown Portland
    • Casco Bay Lines Ferry Terminal - 1 min walk
    • Merrill Auditorium - 9 min walk
    • Cross Insurance Arena - 10 min walk
    • Wadsworth-Longfellow House - 12 min walk
    • Portland Observatory - 14 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Deluxe Room, 1 King Bed with Sofa bed
    • Deluxe Room, 1 King Bed with Sofa bed, Water View
    • Deluxe Room, 1 King Bed, Water View
    • Room, 2 Queen Beds
    • Room, 2 Queen Beds with Sofa bed, Water View
    • Deluxe Room, 2 Queen Beds, Water View
    • Room, 1 King Bed, Accessible (Hearing)
    • 1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View
    • Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
    • Room, 2 Queen Beds, Accessible (Roll-in Shower)
    • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)
    • Room, 2 Queen Beds, Accessible
    • Room, 1 King Bed, Corner (Water View)
    • Room, 1 King Bed (Drinks & Snacks)
    • Room, 2 Queen Beds (Drinks & Snacks)

    What’s around

    Landmarks

    • In Downtown Portland
    • Casco Bay Lines Ferry Terminal - 1 min walk
    • Merrill Auditorium - 9 min walk
    • Cross Insurance Arena - 10 min walk
    • Wadsworth-Longfellow House - 12 min walk
    • Portland Observatory - 14 min walk
    • Victoria Mansion - 14 min walk
    • Children's Museum of Maine - 15 min walk
    • Portland Museum of Art - 16 min walk
    • Portland Head Light - 4.9 mi / 7.9 km

    Getting around

    • Portland Intl. Jetport Airport (PWM) - 8 min drive
    • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 37 min drive
    • Sanford, ME (SFM-Sanford Seacoast Regional) - 41 min drive
    • Portland Transportation Center - 4 min drive
    • Freeport Station - 19 min drive
    • Saco Transportation Center - 20 min drive
    map
    See on map
    65 Commercial St, Portland, 04101, ME, United States of America

    At a glance

    Hotel size

    • This hotel has 120 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 4:00 PM-11:30 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite valet parking (USD 25.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Fitness facilities
    • Spa tub
    • Bicycle rentals nearby
    • Scuba diving nearby

    Working away

    • 24-hour business center
    • Number of meeting rooms - 2
    • Conference space
    • Conference space size (feet) - 720
    • Conference space size (meters) - 67
    • Computer station

    Services

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2003
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 37-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave
    • Free bottled water

    More

    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Cooked-to-order breakfast is offered for an extra charge of USD 13.95 per person (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs USD 25.00 per night
    • RV/bus/truck parking is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    • Guests under 16 years old are not allowed in the fitness facility

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Hilton Garden Inn Portland Downtown
    • Hilton Garden Inn Portland Downtown Waterfront Portland
    • Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
    • Hilton Garden Inn Portland Downtown Waterfront
    • Hilton Garden Inn Waterfront Hotel Portland Downtown
    • Hilton Garden Inn Portland Downtown Waterfront Hotel
    • Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
    • Hilton Garden Inn Portland Downtown Waterfront Maine
    • Portland Hilton Garden Inn
    • Hilton Portland Waterfront
    • Hilton Garden Inn Portland Downtown Waterfront Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hilton Garden Inn Portland Downtown Waterfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 25.00 per night. RV/bus/truck parking and electric vehicle charging are available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - 11:30 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Hugo’s (3-min walk), Eventide Oyster Co (4-min walk), and Portland Lobster Co. (4-min walk).
    • Have fun with nearby activities like cycling and scuba diving. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Garden Inn Portland Downtown Waterfront also has a fitness center.
    9.2.Superb.
    • 10.0.Exceptional

      Great staff and room. But why no evident recycling? Really Bad, if none. Valet parking cost is RIDICULOUSLY high. Do something about that. It’s clear that Hilton is padding to reduce overhead.

      Lorraine, 1 night trip, Sep 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Portland

      Very clean accommodations. Excellent location. Valet parking only cost $25.00 per day.

      1 night business trip, Sep 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent

      Great experience!

      Brandi, 6 night trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      I prefer on-site parking that doesn’t require valet.

      Mark, 1 night trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Location great...that's about it. Horrible

      Location is perfect but other than that and the nice front desk staff this hotel is not worth the money. I am quite surprised Hilton Garden Inn even flags it as it is in terrible need of a renovation. The entire room felt wet and musty. Shower was broken. Not even close to worth the $650 a night we paid for this property. Both nights we were there and adjacent guest held a late night and loud party until the early hours of the AM. Mgmt should be walking the floors to take care of this. Ridiculous.

      Josh, 2 night trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very relaxing time

      No problem very pleased with everything especially the breakfast outstanding

      Richard, 3 night trip, Aug 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The room and the restroom were very spacious and clean! The location of the hotel was perfect.

      Beth, 2 night trip, Aug 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      This hotel is the perfect location. It is across the street from a lot of popular restaurants along with where the ferry docks. The staff was awesome and the hotel was clean.

      2 night trip with friends, Jul 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      n/a

      1 night trip, Jul 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      My wife & I were amazed with the great attitude of all staffers from valet to check in to breakfast waiters & even the chef. We had a nice clean well kept room with killer view of old port and will be coming back soon.

      4 night romance trip, Jul 9, 2021

      Verified Expedia guest review

    See all 636 reviews