Quality Hotel Real San Jose

Photo gallery for Quality Hotel Real San Jose

Primary image
View from room
49-inch LED TV with cable channels, TV, iPod docking station
Pillow-top beds, in-room safe, desk, laptop workspace
View from room

Overview of Quality Hotel Real San Jose

Quality Hotel Real San Jose

4.0 star property
4-star hotel with outdoor pool, near Business Center Forum 1

8.6/10 Fabulous

301 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is €86
Price available on 15/07/2022
Map
Autopista Prospero Fernandez, Costado Este de Forum, Santa Ana, San Jose
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Momentum Lindora Shopping Center - 1 min drive
  • Multiplaza Mall Escazu - 5 min drive
  • Ojo de Agua Spa Park - 15 min drive
  • Avenida Escazú - 6 min drive
  • Plaza Real Cariari - 10 min drive
  • Museum of Costa Rican Art - 12 min drive
  • Sabana Park - 15 min drive
  • National Stadium of Costa Rica - 18 min drive
  • San Jose Cathedral - 14 min drive
  • Mercado Central - 14 min drive
  • Plaza de la Cultura - 14 min drive

Getting around

  • San Jose (SYQ-Tobias Bolanos Intl.) - 24 min drive
  • San Jose (SJO-Juan Santamaria Intl.) - 31 min drive
  • San Antonio de Belen Station - 6 min drive
  • San Jose Contraloria Station - 11 min drive
  • San Jose Cemetery Station - 12 min drive
  • Airport pick-up service

About this property

Quality Hotel Real San Jose

Placing you 3.3 mi (5.4 km) from Multiplaza Mall Escazu and 3.6 mi (5.8 km) from Ojo de Agua Spa Park, Quality Hotel Real San Jose offers an airport pick-up service (available 24 hours) for CRC 25000 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Quality Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a terrace are other highlights at this upmarket hotel. The helpful staff and restaurant get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a CRC 91000 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a CRC 45500 fee; reservations required for on-site testing
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Golf lessons nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (1173 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Quality Restaurant – Overlooking the pool, this restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 25000 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

On-site PCR COVID-19 testing is available for a CRC 91000 fee, and antigen/rapid COVID-19 testing is available for a CRC 45500 fee; reservations are required for on-site testing.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received complete COVID-19 vaccination at least 7 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Quality Hotel Real San Jose Santa Ana
Quality Hotel Real San Jose
Quality Real San Jose Santa Ana
Quality Real San Jose
Quality Hotel Santa Ana
Quality Inn Santa Ana
Quality Real Jose Santa Ana
Quality Hotel Real San Jose Hotel
Quality Hotel Real San Jose Santa Ana
Quality Hotel Real San Jose Hotel Santa Ana

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Reservation was for 3 adults and only had 2 towels. Beds too soft and only 1 pillow per person also super soft. Woke up with stiff neck.
Liana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

Melanie, 2-night trip
Verified Expedia guest review

6/10 Good

Steve Win, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel.
Brenda, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Bad service
When I booked my stay they said they have daily housekeeping, but upon arrival they said they didn't have housekeeping at all. The glasses for breakfast were all dirty. A guy named Alonso at breakfast had a terrible attitude. Extremely rude. I have stayed in this hotel many times and this time I was very dissapointed with their poor service.
Giovanna, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Thumbs up
Great location!
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A comfortable stay
Hotel is overall really good. Room on ground floor with pool view. Air conditioning unit was noisy but only turned it on to freshen the room as you cannot open the windows. Beds are comfortable and the reception service is excellent. Food was consistently excellent, breakfast was plentiful and restaurant meals were of a very good quality. The swimming pool is not that big and was a bit chilly but the sun lounges were really good. Would not hesitate to rebook. There is a lot of competition in the area, all the hotels have different strengths and price deals are key to swaying my booking.
Darren, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and clean hotel.
Carlos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice clean, easy check in and staff very friendly
Matthew, 1-night trip
Verified Expedia guest review