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Hotel Alta Las Palomas

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Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
Terrace/patio

Overview of Hotel Alta Las Palomas

VIP Access

Hotel Alta Las Palomas

3.5 star property
Mountain hotel with outdoor pool, near Hospital Cima San José

8.8/10 Fabulous

394 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Alto de las Palomas, Santa Ana, San Jose, 10901

Room options

About this area

What's nearby

  • Multiplaza Mall Escazu - 11 min drive
  • National Stadium of Costa Rica - 21 min drive
  • Sabana Park - 20 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 29 min drive
  • San José (SJO-Juan Santamaría Intl.) - 42 min drive
  • San Jose Pacific Station - 15 min drive
  • San Jose Procuradiria Museum Station - 17 min drive
  • Santo Domingo Santa Rosa Station - 17 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Bar Rest. Cebolla Verde - 2 min walk
  • Bacchus - 17 min walk
  • Hoppy's Place - 17 min walk
  • Container Platz - 18 min walk
  • Doris - 20 min walk

About this property

Hotel Alta Las Palomas

Hotel Alta Las Palomas offers an airport shuttle (available 24 hours) for CRC 24000 per vehicle one-way. Guests can indulge in deep-tissue massages and enjoy Mediterranean cuisine at La Luz, which is open for breakfast, lunch and dinner. Other features of this Art Deco hotel include an outdoor pool, a bar/lounge and a sauna. The helpful staff and restaurant get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site extended parking (CRC 4000 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Dressing gowns
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Dining

La Luz – This poolside fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CRC 8500 per person
  • Airport shuttle service is offered for an extra charge of CRC 24000 per vehicle (one-way)
  • Cruise ship terminal shuttle, ferry terminal shuttle and bus station shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge of CRC 35000 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CRC 20000.0 per night

Parking

  • Extended parking costs CRC 4000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Alta Hotel Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel
Hotel Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel Santa Ana

Frequently asked questions

Does Hotel Alta Las Palomas offer free cancellation for a full refund?
Yes, Hotel Alta Las Palomas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Alta Las Palomas?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Hotel Alta Las Palomas on 15 February 2023 start from €257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Alta Las Palomas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Alta Las Palomas?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Hotel Alta Las Palomas?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Alta Las Palomas?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Alta Las Palomas?
Yes, an airport shuttle is available. The charge is CRC 24000 per vehicle one-way.
What are the check-in and check-out times at Hotel Alta Las Palomas?
You can check in from 3:00 PM - 10:00 PM. There's a charge of CRC 35000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Alta Las Palomas and nearby?
Hotel Alta Las Palomas has an outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Hotel Alta Las Palomas?
Yes, La Luz offers al fresco dining, Mediterranean cuisine and garden views.
Does Hotel Alta Las Palomas have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Alta Las Palomas like?
Hotel Alta Las Palomas is located a short 1-minute walk from Refugio Animal de Costa Rica.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

8/10 Very good

Decent hotel, great food, super nice staff!
Nice hotel, the staff is super nice. The room was lovely however, the safe didn't work, the mini refrigerator was missing and the bed was really hard. Location was ideal, the food was excellent and once again, the staff was amazing. The front desk receptionist moved us the next day from #25 to #45 - and that room was ideal! In fact, I think that is the Grand Suite we actually paid for. One more thing of importance to note - prior to arriving, we had gotten an email asking if we wanted a pickup at the airport, we said yes, they said $45 - no one ever came; both an airport staff and taxi said they don't even have a car! Confirmed with hotel that they don't offer and I even showed them their email - that's sloppy.
Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My best experience
The best hotel, staff, and service I have ever known. They had every detail for sight-seeing, the cuisine, local hot-spots, and anything you wanted to know for the best experience. That is from the night staff to the manager and everyone in between. This hotel matched the wonderful experience of Costa Rica and I cannot wait to simply catch up with the friendly staff on our next visit.
Dillon, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
Verified Expedia guest review

6/10 Good

The location is super convenient for shopping, etc. in Escazu. You can access all the major places without needing to get on the highway. Very easy access to the hotel and easy parking. Delicious included breakfast. Breathtaking views and very homy-feeling rooms. I felt like I was staying in a guest room at someone's home. A little lacking on Security. They leave the vehicle gate open all day with no guard.
Mya, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Warren, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nics, 1-night trip
Verified Expedia guest review