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Grand Park Royal Cancun - All Inclusive

All-inclusive beachfront property with spa, near Chac Mool Beach

  • Free WiFi in lobby and free parking
From
€220

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  • Grand Park Royal Cancun - All Inclusive
  • Grand Park Royal Cancun - All Inclusive
  • Beach
  • Beach
  • Grand Park Royal Cancun - All Inclusive
Grand Park Royal Cancun - All Inclusive. Image 1 of 85.
1 / 85Grand Park Royal Cancun - All Inclusive
8.2.Very Good.
  • Very nice stay in Cancun. The staff in the restaurants and the bars were amazing and…

    May 1, 2019

  • Fabulous hotel on the beach with all facilities, the hotel team were brilliant so…

    Sep 1, 2018

See all 1,767 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Transport options
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 346 guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools

What’s around

  • In Zona Hotelera
  • Cancun Convention Center - 19 min walk
  • La Isla Shopping Mall - 22 min walk
  • Cancun Interactive Aquarium - 23 min walk
  • Chac Mool Beach - 6 min walk
  • Forum Beach - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Ocean View
  • Royal Tower Jacuzzi Suite Ocean Front
  • Super Saver ROH
  • Villa Deluxe
  • Villa Junior Suite Plunge Pool
  • Villa Master Suite Plunge Pool
  • Deluxe Swim up Ocean View
  • Family Suite

Location

  • In Zona Hotelera
  • Cancun Convention Center - 19 min walk
  • La Isla Shopping Mall - 22 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 19 min walk
  • La Isla Shopping Mall - 22 min walk
  • Cancun Interactive Aquarium - 23 min walk
  • Chac Mool Beach - 6 min walk
  • Forum Beach - 13 min walk
  • Gaviota Azul Beach - 20 min walk
  • Cancun Golf Club at Pok Ta Pok - 41 min walk
  • Costa Occidental de Isla Mujeres National Park - 8 min walk
  • Yamil Lu'um Archaeological Zone - 20 min walk
  • Plaza Caracol Mall - 21 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Area shuttle (surcharge)

At a glance

Size

  • 346 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19 (rapid antigen screenings). There is no charge for health screenings for US citizens (maximum 2 guests per booking) staying 4 nights or more. Fees apply for all other bookings. Guests should contact the front desk upon arrival to schedule health screenings.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 7535
  • Conference space size (meters) - 700

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

La Concha - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.

Café Sole - This café serves breakfast, lunch, and dinner. Open daily.

El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.

El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Small print

Also known as

  • Cancun Grand Park Royal
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Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

The fitness facility is accessible for USD 8 per person, per day

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 13 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Park Royal Cancun - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Limoncello (3-min walk), Lorenzillo's (4-min walk), and Pelicanos (7-min walk).
  • No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
  • Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Grand Park Royal Cancun - All Inclusive also has 4 bars and a sauna, as well as a fitness center and a garden.
8.2.Very Good.
  • 8.0.Very Good

    They charged me almost $500 more to add one more guest to my already 1 person stay. Was not happy about it.

    3 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family Vacation 2021

    The hotel was very clean and we felt very safe. The entertainment staff was wonderful and all the bartenders and wait staff were very friendly. There were plenty of food options to choose from for all meals. Our bed was a little hard but rooms were clean and updated.

    Kyla, 5 night family trip, Feb 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    very limited on the food choices, breakfast was the most disappointing... the buffet was uneventful everyday. food was lackluster and boring. I had to walk down to the strip to get good food, and I payed for all inclusive! room service is outdated as well.

    4 night romance trip, Jan 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Mediocre at best!

    Resort was nice but the buffets was mediocre at best. If you have younger children they aren't allowed at the restaurants if the aren't at a certain height which makes no sense! I would recommend paying more $$$ and truly going for a 4 or 5 start hotel.

    Melinda, 6 night family trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We absolutely loved staying here! Jessica our concierge was terrific and always available by WhatsApp. The entire staff was always very pleasant and welcoming.

    Velazquez, 3 night romance trip, Dec 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Rooms are terrible. Very small rooms for the premium we paid. My air conditioning wasn’t working and they neither fixed nor changed my room. Had to call few times for any request to front desk. Very poor staff communication. Food was below average at buffet. We could see ants and bugs crawling on food in the cage multiple times. Many more negative things to write. Only Positive note is Jessica who our butler was sweet. We will never go there again and do not recommend this place.

    Swetha, 6 night family trip, Dec 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Not too big very friendly beautiful clean beach easy access to the beach good food lots of choices very safe

    Marek, 7 night family trip, Dec 24, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Hotel facilities,very good Staff,hard working and very nice Meal,buffet restaurant and Mexican restaurant are tasty but Italian and Asian are not good. It’s hard to stay for several days with only two good restaurants... We stayed a family suite was fantastic room and amazing view.so I want to back this hotel if the restaurants improve.

    Carry, 5 night family trip, Dec 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    All the staff was incredibly friendly and extremely professional.

    7 night romance trip, Dec 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    I liked the hotel staff. I did not like the Buffet as it is very scarce and weak.

    Alexander Diaz, 3 night family trip, Dec 17, 2020

    Verified Expedia guest review

See all 1,767 reviews