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Crystalbrook Kingsley

Photo gallery for Crystalbrook Kingsley

Exterior
Courtyard
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Breakfast, lunch and dinner served
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Crystalbrook Kingsley

Crystalbrook Kingsley

4.5 star property
Luxury hotel with restaurant, near Newcastle Civic Theater
9.0 out of 10 Superb
9.0/10 Superb

170 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar
Map
282 King St, Newcastle, NSW, 2300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Free use of bicycles
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Newcastle
  • Newcastle Beach - 2 min drive
  • John Hunter Hospital - 10 min drive
  • Lake Macquarie - 16 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 30 min drive
  • Civic Station - 3 min walk
  • Hamilton Station - 8 min drive
  • Newcastle Interchange Station - 20 min walk

Restaurants

  • Newy Burger Co - 5 min walk
  • Chinois Restaurant - 3 min walk
  • FogHorn Brewhouse - 3 min walk
  • New Slang Coffee Brewers - 4 min walk
  • Rascal - 1 min walk
Map

About this property

Crystalbrook Kingsley

Located near a train station, Crystalbrook Kingsley is a great choice for a stay in Newcastle. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can visit Roundhouse, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include free bike rentals, a terrace and a garden.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (AUD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking within 0.6 mi (AUD 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Bike storage

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AUD 70.0 per day

Parking

  • Covered valet parking costs AUD 50 per day with in/out privileges
  • Parking is available off-site and costs AUD 15 per day (0.6 mi away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Frequently asked questions

Does Crystalbrook Kingsley offer free cancellation for a full refund?
Yes, Crystalbrook Kingsley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crystalbrook Kingsley?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Crystalbrook Kingsley?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Kingsley?
Yes. Valet parking costs AUD 50 per day. Parking spaces may be limited.
What are the check-in and check-out times at Crystalbrook Kingsley?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Crystalbrook Kingsley and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours and segway hire. Crystalbrook Kingsley also has a garden.
Are there restaurants at or near Crystalbrook Kingsley?
Yes, there's an on-site restaurant, Roundhouse.
What's the area around Crystalbrook Kingsley like?
Crystalbrook Kingsley is in the heart of Newcastle, a short 3-minute walk from Civic Station and 2 minutes' walk from Newcastle Civic Theater.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great weekend escape!
Staff were attentive upon arrival and made us feel welcome. We were happy with proximity to parking and transport. Very comfortable room and bed.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dale, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A couple of days in Newcastle
Andrew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not 5 star
This is definitely not a 5 star hotel, there was no dining in the restaurant or drinks from the bar for the 2 nights we stayed there. Rooms clean, but have stayed in bigger motel rooms. As for keeping a green footprint no option for reuse of towels.
Kim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place. Meal in the restaurant was very good, with great service, but expensive.
steve, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
Amazing central location. Within walking distance of great restaurants and bars. Excellent facilities. Rooftop bar is stunning and the buffet breakfast top notch. Great place for a getaway or special weekend/night.
Timothy D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew Yoon, 1-night trip
Verified Hotels.com guest review