Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Roc Jungle Tulum

3.5-star beach hotel with outdoor pool, near Tulum Beach

  • Free continental breakfast, free WiFi, and free parking
From
€189

Image gallery

  • Deluxe Tree House, Garden View - Guest Room
  • Deluxe Tree House, Garden View - Guest Room
  • Outdoor Pool
  • Outdoor Pool
  • Deluxe Tree House, Garden View - Guest Room
Deluxe Tree House, Garden View - Guest Room. Image 1 of 26.
1 / 26Deluxe Tree House, Garden View - Guest Room
Carretera Tulum-Boca paila Km 5.5, Tulum, 77760, QROO, Mexico
6.6.Good.
  • It was beautiful! The whole staff are gems! So nice and helpful. Arrived early and they…

    Jul 27, 2021

  • Beautiful property. The beach club had everything you wanted.

    Jul 20, 2021

See all 3 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 33 smoke-free guestrooms
  • Housekeeping once per stay
  • Private beach
  • Outdoor pool
  • Free beach club nearby
  • 24-hour front desk

For families

  • Laundry facilities
  • Blackout drapes/curtains
  • Limited housekeeping
  • Housekeeping - once per stay
  • Free self parking

What’s around

  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 20 min walk
  • Playa Akun - 2.8 mi / 4.4 km
  • SFER IK - 2.8 mi / 4.5 km
  • Tulum National Park - 3.3 mi / 5.3 km
  • Playa Paraiso - 4.6 mi / 7.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Tree House, Garden View

Location

Carretera Tulum-Boca paila Km 5.5, Tulum, 77760, QROO, Mexico
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 20 min walk
  • Playa Akun - 2.8 mi / 4.4 km

What’s around

Landmarks

  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 20 min walk
  • Playa Akun - 2.8 mi / 4.4 km
  • SFER IK - 2.8 mi / 4.5 km
  • Tulum National Park - 3.3 mi / 5.3 km
  • Playa Paraiso - 4.6 mi / 7.4 km
  • Las Palmas Public Beach - 4.1 mi / 6.6 km
  • Tulum Mayan Ruins - 7 mi / 11.3 km
  • Gran Cenote - 7.6 mi / 12.3 km
  • Tulum Monkey Sanctuary - 9.2 mi / 14.8 km
  • Dos Aguas Park - 5.8 mi / 9.4 km

At a glance

Hotel size

  • This hotel has 33 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • 1 per room (up to 18 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • Outdoor pool
  • Pool sun loungers

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Shower only

Stay connected

  • Free WiFi

More

  • Housekeeping - once per stay
  • In-room safe

Small print

Also known as

  • Roc Jungle Tulum Hotel
  • Roc Jungle Tulum Tulum
  • Roc Jungle Tulum Hotel Tulum

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards and cash.

Mandatory fees

Pet deposit: USD 200 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Roc Jungle Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 18 lbs per pet. A deposit of USD 200 per stay is required.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Casa Banana (7-min walk), La Eufemia (9-min walk), and Hartwood (11-min walk).
  • Roc Jungle Tulum has an outdoor pool and access to a nearby outdoor pool.
6.6.Good.
  • 6.0.Good

    El hotel en general está bien pero muy lejos llegar a los cuartos. Y solo un carrito que te hace esperar mucho.

    jennifer, 1 night trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nicole, 1 night trip, Apr 17, 2021

    Verified Hotels.com guest review

See all 3 reviews