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All properties in Caguas, Puerto Rico

Four Points by Sheraton Caguas Real Hotel & Casino

Mountain hotel in Caguas with casino and outdoor pool

  • Free WiFi
From
€185

Image gallery

  • Suite, 1 King Bed, Non Smoking - Guest Room
  • Suite, 1 King Bed, Non Smoking - Guest Room
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Deluxe Room, 1 King Bed, Non Smoking, Pool View - Bathroom
  • Suite, 1 King Bed, Non Smoking - Guest Room
Suite, 1 King Bed, Non Smoking - Guest Room. Image 1 of 60.
1 / 60Suite, 1 King Bed, Non Smoking - Guest Room
500 Alhambra En Granada Boulevard, Caguas, 00726, Puerto Rico
8.4.Very Good.
  • Very good service and pleasant, nice gym

    Nov 24, 2021

  • Updated modern hotel with easy access to high access to highway. Very clean and staff was…

    Oct 24, 2021

See all 328 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 125 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Jardin Botanico y Cultural de Caguas - 4.4 mi / 7.1 km
  • El Yunque National Forest - 12.3 mi / 19.9 km
  • Plaza las Americas - 18.1 mi / 29.2 km
  • Jose Miguel Agrelot Coliseum - 19 mi / 30.6 km
  • Casino del Mar at La Concha Resort - 20.9 mi / 33.6 km
  • Sheraton Casino - 21.4 mi / 34.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking, Pool View
  • Deluxe Room, 1 King Bed, Non Smoking, Pool View
  • Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking, Pool View
  • Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • Jardin Botanico y Cultural de Caguas - 4.4 mi / 7.1 km
  • El Yunque National Forest - 12.3 mi / 19.9 km
  • Plaza las Americas - 18.1 mi / 29.2 km
  • Jose Miguel Agrelot Coliseum - 19 mi / 30.6 km
  • Casino del Mar at La Concha Resort - 20.9 mi / 33.6 km
  • Sheraton Casino - 21.4 mi / 34.4 km
  • Puerto Rico Convention Center - 21.5 mi / 34.6 km
  • Pan American Pier - 21.6 mi / 34.7 km
  • Condado Beach - 21.6 mi / 34.8 km
  • Escambron Beach - 21.8 mi / 35.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive
map
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500 Alhambra En Granada Boulevard, Caguas, 00726, Puerto Rico

At a glance

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 11.15 per day; includes in/out privileges)
  • Onsite valet parking (USD 13 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 1
  • Waterslide
  • 24-hour fitness facilities
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Casino
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flor de Caña Eatery & Bar - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Service fee: 18.87 percent

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15.00 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.0 per stay

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 11.15 per day with in/out privileges
  • Valet parking costs USD 13 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Caguas Four Points
  • Sheraton Four Points Caguas
  • Four Points Sheraton Caguas Real Hotel
  • 4 Points By Sheraton Caguas Real Hotel & Suites
  • Puerto Rico Four Points
  • Four Points Puerto Rico
  • Four Points By Sheraton Caguas Real Hotel Caguas
  • Four Points By Sheraton Caguas Real Hotel And Suites
  • Four Points Sheraton Caguas Real Hotel Casino
  • Four Points Sheraton Real Hotel Casino
  • Four Points Sheraton Caguas Real Casino
  • Caguas Four Points Sheraton
  • Four Points Sheraton Real Casino
  • Four Points by Sheraton Caguas Real
  • Four Points by Sheraton Caguas Real Hotel & Casino Hotel
  • Four Points by Sheraton Caguas Real Hotel & Casino Caguas
  • Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas
  • Caguas Sheraton
  • Four Points Sheraton Caguas
  • Four Points Sheraton Caguas Real
  • Four Points Sheraton Real
  • Four Points Sheraton Real Hotel
  • Four Points Sheraton Real Hotel Caguas
  • Sheraton Caguas Four Points

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Caguas Real Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 11.15 per day. Valet parking costs USD 13 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - noon. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.
  • Yes, Flor de Caña Eatery & Bar offers pool views. Nearby restaurants include Sizzler (2.5 mi), Orujo Taller De Gastronomia (3 mi), and Bistro Tartine (3.2 mi).
  • Yes, the 3800 square-foot casino features 433 slot machines and 10 gaming tables. Bingo is offered.
  • Four Points by Sheraton Caguas Real Hotel & Casino has a casino and a waterslide, as well as a 24-hour fitness center and a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Overall good.

    Carmen M, 3 night family trip, Sep 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    They charge for everything, no enough employees in the area , no microwave in rooms

    Juan, 2 night family trip, Aug 23, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I liked the hospitality but i didn't like the charging of parking being that the hotel rates have skyrocketed

    4 night family trip, Aug 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was quite nice nothing I didn’t like

    3 night trip, Aug 7, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    The stay and hotel were great. The only issue that I have is that the location of the hotel was away from everything.

    5 night romance trip, Aug 2, 2021

    Verified CheapTickets guest review

  • 8.0.Very Good

    Staff was VERY friendly and helpful.

    3 night family trip, Aug 1, 2021

    Verified Expedia guest review

  • 6.0.Good

    Parking and service fees made this not so good a deal given that there aren't too many amenities here

    5 night romance trip, Jul 29, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Fue terrible! No limpian por temas de COVID y aun asi te hacen un fee de limpieza. Lo peor de todo fue que amanecimos con picaduras de chinches o pulgas en todo el cuerpo. Avisamos al staff y no hicieron nada.

    3 night family trip, Jul 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The room, clean and spacious

    2 night family trip, Jul 23, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Hotel is 40 minuets away a $70 cab ride the bed linens were dingy and the bathroom was dirty.

    4 night trip with friends, Jul 23, 2021

    Verified Expedia guest review

See all 328 reviews