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North West Castle Hotel

Photo gallery for North West Castle Hotel

Property entrance
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Room (Loch View Four Poster) | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of North West Castle Hotel

North West Castle Hotel

3-star property
3-star hotel in Stranraer with 2 restaurants and 2 bars/lounges

8.6/10 Fabulous

299 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €71
Price available on 15/02/2023
Map
Port Rodie, Stranraer, Scotland, DG9 8EH

Room options

About this area

Getting around

  • Glasgow (PIK-Prestwick) - 71 min drive
  • Stranraer Station - 5 min walk
  • Girvan Barrhill Station - 44 min drive

Restaurants

  • Starfish - 3 min walk
  • Craignelder Hotel - 3 min walk
  • The Central Cafe - 3 min walk
  • Indian Kebab House - 4 min walk
  • Custom House - 4 min walk

About this property

North West Castle Hotel

Located near a train station, North West Castle Hotel is a great choice for a stay in Stranraer. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. A fitness centre, a hot tub and a sauna are other highlights. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 12.50 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

North West Castle Hotel Stranraer
North West Castle Hotel
North West Castle Stranraer
North West Castle
North West Castle Hotel Stranraer, Scotland
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

Does North West Castle Hotel offer free cancellation for a full refund?
Yes, North West Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at North West Castle Hotel?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at North West Castle Hotel on 15 February 2023 start from €71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at North West Castle Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at North West Castle Hotel?
Yes, there's an indoor pool.
Are pets allowed at North West Castle Hotel?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at North West Castle Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at North West Castle Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at North West Castle Hotel and nearby?
North West Castle Hotel has 2 bars, an indoor pool and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near North West Castle Hotel?
Yes, there are 2 on-site restaurants, featuring local cuisine. Nearby restaurants include The Central Cafe (3-min walk), Indian Kebab House (4-min walk) and Custom House (4-min walk).
What's the area around North West Castle Hotel like?
North West Castle Hotel is a short 5-minute walk from Stranraer Station and 6 minutes' walk from Stranraer Museum.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Penny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tiring trip
Arrived just after 2am from disembarking ferry. Night porter was at the reception desk. He was a happy, friendly, smiling and welcoming member of staff. Room was comfy and plenty of room. No issues with our dog staying at all. Shame it was for 1 night.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Derek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dog friendly hotel
Very nice staff, very accommodating. I had two big dogs which they welcomed with open arms.
Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous break
Lovely relaxing stay
Margaret, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Return stay at NWC
Have stayed several times before and had another pleasant stay.
m, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Duncan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is an amazing property and staff with fresh flowers everywhere.
Yvonne, 1-night family trip
Verified Expedia guest review