Guests
All properties in Ciudad Victoria, Tamaulipas, Mexico

Best Western Santorin

3-star hotel in Ciudad Victoria with restaurant and bar/lounge

  • Free WiFi and free parking

Image gallery

  • Best Western Santorin
  • Best Western Santorin
  • Suite, 1 King Bed, Non Smoking, Kitchenette - Bathroom
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Best Western Santorin
Best Western Santorin. Image 1 of 31.
1 / 31Best Western Santorin
Cristobal Colon Nte 349, Cd Victoria, Ciudad Victoria, 87000, TAMPS, Mexico
8.8.Fabulous.
  • Great hotel!!! Great location!!! Better room service!!!!!!

    May 26, 2021

  • Excellent cleaningless and great manage of the procedures of Covit-19.

    Feb 21, 2021

See all 182 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Walkable
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Zona Centro
  • Amalia G. Castillo Ledon Theater - 11 min walk
  • Marte R. Gomez Stadium - 14 min walk
  • La Loma Park - 15 min walk
  • Tamaulipas University - 29 min walk
  • Tamaulipas Natural History Museum - 39 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Kitchenette

Location

Cristobal Colon Nte 349, Cd Victoria, Ciudad Victoria, 87000, TAMPS, Mexico
  • In Zona Centro
  • Amalia G. Castillo Ledon Theater - 11 min walk
  • Marte R. Gomez Stadium - 14 min walk

What’s around

Landmarks

  • In Zona Centro
  • Amalia G. Castillo Ledon Theater - 11 min walk
  • Marte R. Gomez Stadium - 14 min walk
  • La Loma Park - 15 min walk
  • Tamaulipas University - 29 min walk
  • Tamaulipas Natural History Museum - 39 min walk
  • Tamatan Zoo - 42 min walk
  • Victoria Sports Center - 4.8 mi / 7.7 km

Getting around

  • Ciudad Victoria, Tamaulipas (CVM-General Pedro Jose Mendez Intl.) - 26 min drive

At a glance

Hotel size

  • This hotel has 75 rooms

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 50
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Los Lagares - This family restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Best Western Santorin
  • Best Western Santorin CIUDAD VICTORIA
  • Best Western Santorin Hotel
  • Best Western Santorin Hotel CIUDAD VICTORIA
  • Best Western Santorin Hotel
  • Best Western Santorin Ciudad Victoria
  • Best Western Santorin Hotel Ciudad Victoria

Policies

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Santorin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11:30 PM. Check-out time is noon.
  • Yes, Los Lagares offers international cuisine. Nearby restaurants include Café Cantón (3-min walk), Tequilas (9-min walk), and Domino's Pizza (11-min walk).
  • Maintain your daily exercise routine at the gym.
8.8.Fabulous.
  • 10.0.Exceptional

    lean and quiet.

    Great, clean spot in a great location right downtown. Quiet rooms, recently updated and well kept. Breakfast included was good.

    Andrew, 1 night trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    No estaba funcionando la calefacción en la habitación la noche estuvo fría ,y el cuarto frío .no descanse bien con frío

    Yolanda, 1 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The staff was friendly as always, the room was spacious and clean, but I would not trust the room coffee maker under any circumstances. If you have to say connected or work online I would skip this hotel. I asked for help twice, each time they said "we would send someone up" to fix it, but they never showed up. The Wifi was and is almost non-existent in the corner rooms and fiar at best in other rooms I was in. I stayed at this hotel twice over 10 years ago and it had the same issues back then. Nice staff, but I will not be back

    Robert, 3 night family trip, Oct 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Full Breakfast

    Good hotel, in the downtown at a good price and good breakfast buffet.

    JORGE, 1 night business trip, Mar 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Satisfies in centric location

    Was only looking for a quiet night in a clean room for our family, ours was recently renovated and fresh.

    Idania, 1 night family trip, Mar 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent garage, breakfast, and staff.

    The breakfast was amazing—the best I’ve had in all of Mexico. Staff was extremely friendly, and ample unground parking.

    Lynne, 1 night family trip, Dec 9, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is old. The breakfast is a buffet end it is good. The rooms were comfortable. The hotel is located in the center of town. Free parking right across the street from hotel.

    Ernest E, 1 night romance trip, Nov 18, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!!!

    Enrique, 1 night business trip, Oct 17, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great for the price

    Great hotel, nice price!

    PABLO IVAN, 1 night family trip, Sep 29, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente atención

    Isabel Cristina, 1 night business trip, Jun 29, 2021

    Verified Hotels.com guest review

See all 182 reviews