All properties in Chihuahua, Chihuahua, Mexico

HM Hotel Mirador

3-star hotel with indoor pool, near Casa Chihuahua Museum

  • Free WiFi and free parking

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  • HM Hotel Mirador
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HM Hotel Mirador. Image 1 of 64.
1 / 64HM Hotel Mirador
Av. Universidad 1309. Col San Felipe, Chihuahua, 31240, CHIH, Mexico
  • El personal es muy amable pero en general el hotel necesita mucho mantenimiento. Es un…

    Aug 22, 2021

  • Perfecto lugar para vacacionar dentro de la ciudad! LAs habitaciones están amplias y…

    Jul 3, 2021

See all 156 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 87 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

What’s around

  • Heart of Chihuahua
  • Casa Chihuahua Museum - 10 min walk
  • Museum of the Republican Loyalty House Juarez - 13 min walk
  • Casa Juarez Museum - 13 min walk
  • Government Palace - 14 min walk
  • Expo Chihuahua - 14 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 1 King Bed

What’s around


  • Heart of Chihuahua
  • Casa Chihuahua Museum - 10 min walk
  • Museum of the Republican Loyalty House Juarez - 13 min walk
  • Casa Juarez Museum - 13 min walk
  • Government Palace - 14 min walk
  • Expo Chihuahua - 14 min walk

Getting around

  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 19 min drive
  • Chihuahua Chepe Station - 10 min drive
See on map
Av. Universidad 1309. Col San Felipe, Chihuahua, 31240, CHIH, Mexico

At a glance

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Pool sun loungers
  • Health club

Working away

  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 6200
  • Conference space size (meters) - 576
  • Conference center
  • Computer station


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • In-room accessibility
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Free bottled water


  • In-room safe
  • Connecting/adjoining rooms available

Special features


Amberis - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Delfos - This cocktail bar specializes in Mexican cuisine. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MXN 165 for adults and MXN 97 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Best Western Mirador
  • Best Western Mirador
  • HM Hotel Mirador Hotel
  • HM Hotel Mirador Chihuahua
  • HM Hotel Mirador Hotel Chihuahua
  • Best Western Mirador Chihuahua
  • Hotel Best Western Mirador
  • Hotel Best Western Mirador Chihuahua
  • Best Western Chihuahua
  • Chihuahua Best Western
  • Best Western Mirador Hotel Chihuahua
  • Best Western Mirador Hotel

*See fees & policies for additional details or extra charges


  • Yes, HM Hotel Mirador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, Amberis offers international cuisine. Nearby restaurants include El Papalote (5-min walk), Café Kaldi (12-min walk), and El Rodeo (13-min walk).
  • HM Hotel Mirador has an indoor pool and a health club, as well as a garden.
  • 8.0.Very Good

    It was nice

    samuel, 2 night trip, Jul 3, 2021

    Verified guest review

  • 2.0.Poor

    I would never stay at the hotel again at all

    Duty hotel, I asked them for morning call, they never call me, I was late for my meeting

    1 night business trip, Jun 17, 2021

    Verified guest review

  • 8.0.Very Good

    The staff and the hotel maids were excellent. The pool looked nice did not utilise it though. The front desk and the breakfast was also very good

    2 night romance trip, Jun 3, 2021

    Verified Expedia guest review

  • 8.0.Very Good


    I liked it

    Toima, 1 night business trip, Apr 20, 2021

    Verified guest review

  • 10.0.Exceptional

    Nice hotel, it's clean and staff is very friendly

    2 night family trip, Apr 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Our stay was great all the staff was very nice and hospitable I always enjoy going back

    Johnny, 2 night trip, Aug 6, 2020

    Verified guest review

  • 8.0.Very Good

    The location is great. The food. The place is clean. The staff is great. The reason why in my book falls a tad short of excellent is layout of the room. The bathroom seemed, at least room 111, a bit, just a bit, out of sequence. I would definitely stay again and I would definitely recommend.

    1 night business trip, Dec 17, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Happy refreshment.

    Our stay here was excellent.

    JOHAN, 1 night family trip, Oct 3, 2019

    Verified guest review

  • 10.0.Exceptional

    Good stay

    The hotel is nice. I arrived at 9:30pm. Greeted at the desk, they escorted me to the room. It was clean, the carpet was stained but understandable. The restaurant had good food very reasonable priced, breakfast very good. Choices excellent. The neighborhood seemed safe. Oxxo is across the street, KFC is down the street near hospital. A nice bar is 2 doors down. Uber is easy and cheap to use. The pool was very clean and enjoyable.

    Krzysztof, 3 night business trip, Aug 6, 2019

    Verified guest review

  • 8.0.Very Good

    Will never stay here again

    My father in law was in the hospital so we looked for something close to the hospital...service was good the first 3 days but the last 2 day were not so great...the last days restaurant service was not great as before so we ordered unber eats and I asked the driver to leave the food at reception because I was alone with my 2 babies at 9pm...the rude receptionist ran off the uber stating he couldn't leave the food...then the last day I invited my 2 little cousins to swim with my babies 3 &7 months and were charged a full night stay because they swam as I complained at checkout I was told I could never stay there again by the same rude receptionist.

    Rogelio, 2 night family trip, Jun 23, 2019

    Verified guest review

See all 156 reviews