Best Western Galena Inn & Suites

Photo gallery for Best Western Galena Inn & Suites

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Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Indoor pool, outdoor pool, pool loungers
Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Overview of Best Western Galena Inn & Suites

Best Western Galena Inn & Suites

2.5 star property
Galena hotel with outdoor pool and indoor pool

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
9923 West US Route 20, Galena, IL, 61036
Main amenities
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • 24-hour fitness centre
  • Spa tub
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front desk safe
  • Vending machine
  • Free newspapers in the lobby
For families
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

About this property

Best Western Galena Inn & Suites

When visiting Galena, Best Western Galena Inn & Suites is a great choice to consider. Guests can splash around at the outdoor pool or indoor pool, and the hot tub makes for a relaxing end to the day. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Hot tub

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Accessible bath
  • Wheelchair-width doorways

Languages

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Designer Inn Galena
Best Western Designer Inn
Best Western Designer Galena
Best Western Designer
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Would stay again
Great stay. Clean rooms
Steve, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service staffs are super friendly and helpful and the complementary breakfast was great. We enjoyed staying even though it’s only a night)
Billy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay!
Very pleased- great location, nice pool area, delicious breakfast, especially enjoyed the balcony area included with our room.
Mary, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Rude Employee
The 1st person we met checking in was Horribly Rude, her name was Marian made snide remarks again as we were leaving for the evening, it took all i had to ignore her and remarks did not want it to ruin my birthday!!! Then when asking for a spoon she rambled on about how she wasn't slacking, or being lazy, i had said nothing about that, thought maybe she was on something!!
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean and staff is very friendly! I would recommend this hotel to anyone!
1-night trip
Verified Hotels.com guest review

6/10 Good

Beds were not great- we had a very loud group above us and seems the floor/ ceiling are very thin— staff was friendly and accommodating
2-night family trip
Verified Hotels.com guest review