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HOTEL KAISERHOF WIEN

4-star hotel with bar/lounge, near St. Charle's Church

  • Free WiFi
From
€122

Image gallery

  • Classic Double or Twin Room (with extra bed) - Guest Room
  • Classic Double or Twin Room (with extra bed) - Guest Room
  • Premium Suite (Admiral) - In-Room Dining
  • Deluxe Suite (Kaiserhof) - Living Room
  • Classic Double or Twin Room (with extra bed) - Guest Room
Classic Double or Twin Room (with extra bed) - Guest Room. Image 1 of 94.
1 / 94Classic Double or Twin Room (with extra bed) - Guest Room
Frankenberggasse 10, Vienna, 1040, Vienna, Austria
9.6.Exceptional.
  • Service was excellent. Food lovely. Connecting rooms for us and our 3 kids. Staff very…

    Feb 15, 2019

  • Staff is very welcoming, accommodating and pleasant at all levels of service. Breakfast…

    Aug 12, 2018

See all 453 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Wieden
  • Naschmarkt - 6 min walk
  • Vienna State Opera - 9 min walk
  • St. Charle's Church - 4 min walk
  • Vienna University of Technology - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Double or Twin Room (small)
  • Classic Double Room
  • Classic Double or Twin Room (with extra bed)
  • Room, Allergy Friendly
  • Business Room
  • Twin Room (Madam - Ladies Special)
  • Superior Room
  • Junior Suite
  • Suite
  • Deluxe Suite (Kaiserhof)
  • Premium Suite (Admiral)

Location

Frankenberggasse 10, Vienna, 1040, Vienna, Austria
  • In Wieden
  • Naschmarkt - 6 min walk
  • Vienna State Opera - 9 min walk

What’s around

Landmarks

  • In Wieden
  • Naschmarkt - 6 min walk
  • Vienna State Opera - 9 min walk
  • St. Charle's Church - 4 min walk
  • Vienna University of Technology - 5 min walk

Getting around

  • Vienna International Airport (VIE) - 26 min drive
  • Vienna Central Station - 21 min walk
  • Wien Mitte Station - 22 min walk
  • Vienna Praterstern Station - 6 min drive
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 3 min walk
  • Taubstummengasse U-Bahn - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 21 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 21 per night; reservations required)
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Steam room
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1896
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby

Accessibility

  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Premier Kaiserhof Wien Hotel Vienna
  • HOTEL KAISERHOF WIEN Hotel
  • HOTEL KAISERHOF WIEN Vienna
  • HOTEL KAISERHOF WIEN Hotel Vienna
  • Premier Kaiserhof Wien Hotel
  • Premier Kaiserhof Wien Vienna
  • HOTEL KAISERHOF WIEN
  • Best Western Premier Kaiserhof Wien
  • HOTEL KAISERHOF WIEN Vienna
  • KAISERHOF WIEN Vienna
  • KAISERHOF WIEN
  • Premier Kaiserhof Wien

Optional extras

Self parking costs EUR 21 per night

Parking is available nearby and costs EUR 21 per night (984 ft away)

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HOTEL KAISERHOF WIEN does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 21 per night. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
  • Yes. Nearby restaurants include Swing Kitchen (3-min walk), Four Bells (3-min walk), and Kaffeefabrik (3-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.
  • No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
  • HOTEL KAISERHOF WIEN has a sauna and a steam room.
9.6.Exceptional.
  • 10.0.Exceptional

    Just amazing ...

    Denis, 2 night romance trip, Jul 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was clean quiet in a nice area not far to most of the attractions

    2 night trip, Oct 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Tastefully decorated. Comfortable rooms. Selection on breakfast bar could be improved.

    3 night romance trip, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Character and grace and it has very friendly staff

    1 night trip, Mar 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay in a superior double room. Friendly staff, bar food and drink prices ressonable. Very good buffet breakfast. Great location for Underground and trams. Easy walking to Naschmarkt or into the centre.

    5 night trip, Feb 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The Kaiserhof hotel is a great find. In all respects it was wonderful. If we are ever in Vienna again, this is the place I would want to stay.

    3 night romance trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice location, centrum close by. Rooms very warm, actually too hot, heating set too high and ventilation only works in summer. Had to keep windows open but it got noisy and housekeeping always closes windows after service which heats up room again.

    Woodie, 5 night trip with friends, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Outstanding Room and Service

    Business trip made all the more pleasurable by the excellence of the hotel

    Alasdair, 4 night business trip, Jan 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy to find . Well appointed rooms albeit a little small but perfectly adequate. Bathrooms all facilities very good . Breakast excellent lots of chouce

    3 night trip with friends, Jan 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel is nice, we loved the breakfast. Male staff were not nice or friendly, it felt as if every questioned bothered them. EXCEPT the guy from the bar who always was happy to serve me a bucket of ice. LADIES from the reception were cordial.

    5 night family trip, Jan 3, 2020

    Verified Expedia guest review

See all 453 reviews