Hotel Kaiserhof Wien in Vienna - Book on Hotels.com

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4-star hotel with spa, near St. Charles Church

Overview
Rooms
Location
Amenities
Policies

9.6/10 Exceptional

Property highlights

Spa

Pet-friendly

Free WiFi

Parking available

Air conditioning

Laundry facilities

Frankenberggasse 10, Vienna, Vienna, 1040

Main amenities

Daily housekeeping
Full-service spa
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
Bar/lounge
Room service
Coffee shop/cafe
Business centre
Meeting rooms

Feel at home

Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities

Room options

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

21 sq m
Sleeps 2
2 Single Beds OR 1 Double Bed

Classic Double or Twin Room (with extra bed)

24 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Business Room

28 sq m
Sleeps 2
2 Single Beds

Superior Room

25 sq m
Sleeps 2
1 Double Bed

Junior Suite

37 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Suite

45 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

About this area

What's nearby

In Wieden
Vienna State Opera - 9 min walk
Hofburg Imperial Palace - 12 min walk
St. Stephen's Cathedral - 17 min walk
Vienna Christmas Market - 24 min walk
Prater - 39 min walk
Naschmarkt - 2 min drive
Mariahilfer Street - 2 min drive
Albertina - 3 min drive
MuseumsQuartier - 3 min drive
Belvedere - 2 min drive

Getting around

Vienna International Airport (VIE) - 24 min drive
Vienna (XWC-Vienna Central Station) - 22 min walk
Vienna Central Station - 22 min walk
Quartier Belvedere (Arsenalstraße) Station - 22 min walk
Resselgasse Station - 3 min walk
Paulanergasse Station - 5 min walk
Taubstummengasse U-Bahn - 6 min walk
Airport shuttle (surcharge)

Restaurants

Kaffeefabrik - 3 min walk
Matcha Komachi - 4 min walk
Pizzeria Riva Favorita - 3 min walk
Fein Essen - 2 min walk
Trinity Irish Bar - 1 min walk

About this property

Hotel Kaiserhof Wien

Putting you a short five-minute drive from Vienna State Opera and Vienna Christmas Market, Hotel Kaiserhof Wien offers an airport shuttle (available 24 hours) for EUR 45 per vehicle. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. Fellow travellers love the overall property condition. The property is only a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 5 minutes.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Reservations are required for the use of certain on-site facilities

Free antigen/rapid COVID-19 testing is available on site

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 6 and older; COVID-19 vaccination requirement applies to all guests aged 12 and older; guests providing vaccine record must have received complete vaccination at least 21 days prior to check-in

This information is provided by our partners.

At a glance

Hotel size

74 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and older; COVID-19 vaccination requirement applies to all guests aged 12 and older; guests providing vaccine record must have received complete vaccination at least 21 days prior to check-in

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

Pets allowed*
Service animals welcome
Food and water bowls available

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

On-site self-parking (EUR 26 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Off-site parking nearby (EUR 26 per night; booking required)
Street parking available

Transfers

Airport shuttle on request (available 24 hours a day)*

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Travelling with children

Children stay for free (see details)

Working away

Business centre
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 1896
Safe-deposit box at front desk
Library
Fireplace in reception
Fitness centre
Full-service spa
Sauna
Steam room

Accessibility

Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Well-lit path to entrance

Room amenities

Be entertained

IPod docking station
32-inch flat-screen TV
Premium digital channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 28 per person
Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

Self-parking costs EUR 26 per night
Parking is available nearby and costs EUR 26 per night (984 ft away)
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Free antigen/rapid COVID-19 testing is available on site.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 6 and over. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 21 days prior to check-in.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

HOTEL KAISERHOF WIEN Vienna

KAISERHOF WIEN Vienna

KAISERHOF WIEN

Best Western Premier Kaiserhof Wien Hotel Vienna

Best Western Vienna

Best Western Premier Kaiserhof Wien

HOTEL KAISERHOF WIEN Hotel

HOTEL KAISERHOF WIEN Vienna

HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Does Hotel Kaiserhof Wien offer free cancellation for a full refund?

Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of 29 September 2023, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on 29 October 2023 start from €256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hotel Kaiserhof Wien?

This property confirms that free on-site COVID-19 testing (antigen/rapid screening is available. Furthermore, guests must provide documentation related to COVID-19 at check-in, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.

Are pets allowed at Hotel Kaiserhof Wien?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Kaiserhof Wien?

Yes. Self-parking costs EUR 26 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Kaiserhof Wien?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.

What are the check-in and check-out times at Hotel Kaiserhof Wien?

You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Hotel Kaiserhof Wien?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Hotel Kaiserhof Wien and nearby?

Hotel Kaiserhof Wien has a spa and a steam room.

What's the area around Hotel Kaiserhof Wien like?

Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 9 minutes' walk from Vienna State Opera.

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

21 August 2023

Great breakfast, good location and friendly staff