Hotel Santa Cruz

Photo gallery for Hotel Santa Cruz

Primary image
Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk
Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk
Minibar, individually decorated, individually furnished, desk

Overview of Hotel Santa Cruz

Hotel Santa Cruz

3.5-star property
City centre hotel in Santa Cruz do Sul Centro

9.6/10 Exceptional

26 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
R. Ramiro Barcelos 1122, Santa Cruz do Sul, RS, 96810-054
Main amenities
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Porter/bellhop
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Santa Cruz do Sul Centro

Getting around

  • Santa Cruz do Sul (CSU) - 30 min drive

About this property

Hotel Santa Cruz

3.5-star hotel in the heart of Santa Cruz do Sul Centro, rejuvenated in 2018
At Hotel Santa Cruz, you can look forward to free cooked-to-order breakfast, a terrace and a garden. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • A TV in the lobby, a lift and luggage storage
  • Smoke-free property, a 24-hour front desk and multilingual staff
  • A porter/bellboy
Room features
All guest rooms at Hotel Santa Cruz offer perks, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary wireless Internet access and soundproofing.
More amenities include:
  • Baby baths and travel cots
  • Bathrooms with showers and shampoo
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast on weekday mornings 6:30 AM–9:00 AM

Travelling with children

  • Children stay free
  • Baby bath

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1927
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Portuguese

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • LED light bulbs

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 45.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property uses solar energy.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.

Also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Santa Cruz do Sul
Hotel Santa Cruz Hotel Santa Cruz do Sul

Frequently asked questions

Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santa Cruz?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on 18 October 2022 start from €66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santa Cruz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santa Cruz?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of BRL 45.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santa Cruz?
Sorry, there's no on-site parking at Hotel Santa Cruz.
What are the check-in and check-out times at Hotel Santa Cruz?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Santa Cruz and nearby?
Hotel Santa Cruz has a garden.
Are there restaurants at or near Hotel Santa Cruz?
Yes. Nearby restaurants include Restaurante Gehrke (4-min walk), Pizzaria Do Pedaco (7-min walk) and Holy Sheep (7-min walk).
What's the area around Hotel Santa Cruz like?
Hotel Santa Cruz is in Santa Cruz do Sul Centro, a short 2-minute walk from Catedral de São João Batista and 4 minutes' walk from Colegio Maua Museum.

Overall score and ratings

9.6

Exceptional

9.2/10

Cleanliness

9.9/10

Staff & service

9.7/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

LUIZ RENI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

morgana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Juliana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivaldo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARCO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vinícius, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana P, 1-night trip
Verified Hotels.com guest review