Best Western Plus Lockport Hotel

Photo gallery for Best Western Plus Lockport Hotel

Primary image
Indoor pool
Indoor pool
Individually furnished, desk, laptop workspace, blackout curtains
Individually furnished, desk, laptop workspace, blackout curtains

Overview of Best Western Plus Lockport Hotel

Best Western Plus Lockport Hotel

2.5 star property
Suburban hotel with indoor pool, near Kenan Center

7.6/10 Good

640 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
515 S Transit Street, Lockport, NY, 14094
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Children's pool
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Communal living room
  • ATM/banking services
  • Vending machine
For families
  • Children stay free
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Lockport
  • University At Buffalo - North Campus - 17 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 25 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 27 min drive
  • Buffalo-Depew Station - 29 min drive
  • Niagara Falls Station - 29 min drive
  • Niagara Falls Station - 30 min drive

About this property

Best Western Plus Lockport Hotel

Enjoy your visit to Lockport with a stay at Best Western Plus Lockport Hotel. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Shared microwave
  • Water dispenser

Travelling with children

  • Children stay free
  • Children's pool

Working away

  • 24-hour business centre
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • ATM/banking
  • Fireplace in lobby
  • Communal living room
  • Fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 50.00

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Lockport Hotel
Best Western Plus Lockport
Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
Holiday Inn Lockport Hotel
Plus Lockport Hotel Lockport
Best Western Plus Lockport Hotel Hotel
Best Western Plus Lockport Hotel Lockport
Best Western Plus Lockport Hotel Hotel Lockport

Frequently asked questions

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.5/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Good

Looked very scare in backside parking.. people were smoking. And drinking..
2-night trip
Verified Hotels.com guest review

4/10 Fair

Yusuf, 1-night trip
Verified Hotels.com guest review

6/10 Good

This is an old hotel. Probably only worth about $100 a night. Toliet leaked. But okay
Ginny, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Jeremy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

will i needed a place to stay for the night6 be cause i missed the bus and it was to late to go back to niagaria falls and i got a hotal because it was 1 am when i went to bed
Warren, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great staff; old building
The staff was very courteous and always delivered immediately. The building itself is old and showing its age. Time for a refresh. Things were quiet, and it was close to shopping and restaurants.
Dave, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Perfectly acceptable
Overall perfectly acceptable.
Robert, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not the nicest place…
Surly staff. Breakfast was unappetizing.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was freezing when we hot in but it was late n ac was on . needed more shampoo n conditioner n later realized we needed more towels bit over all great
rayetta, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Pee-topia
This had to be the worst smelling hotel I’ve ever stayed at. Not only did the first night it smell of urine so bad I stayed out as long as I could from coming back to the hotel. After reviewing that here the staff said they would fix the problem which included spraying al kinds of scents … by the next morning it was back to urine smelling. I should be refunded for the utter lack of care of staff. While they also had to come fix my toilet twice as the first plunger the lady brought was less then useable .
Corey, 2-night business trip
Verified Hotels.com guest review