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Berjaya Times Square Hotel, Kuala Lumpur

Photo gallery for Berjaya Times Square Hotel, Kuala Lumpur

Exterior
Daily buffet breakfast (MYR 38 per person)
Daily buffet breakfast (MYR 38 per person)
Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Berjaya Times Square Hotel, Kuala Lumpur

Berjaya Times Square Hotel, Kuala Lumpur

4.5 star property
Luxury hotel with outdoor pool, connected to the convention centre, near Berjaya Times Square
7.2 out of 10 Good
7.2/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
No 1 Jalan Imbi, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Fridge
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Imbi
  • Berjaya Times Square - 1 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • KLCC Park - 23 min walk
  • Suria KLCC Shopping Centre - 24 min walk
  • Petronas Twin Towers - 28 min walk
  • Kuala Lumpur Tower - 29 min walk
  • Petaling Street - 3 min drive
  • Jalan Alor - 5 min drive
  • Merdeka Square - 4 min drive
  • Kuala Lumpur Sentral - 8 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Kuala Lumpur Pasar Seni Station - 24 min walk
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Imbi Station - 2 min walk
  • Hang Tuah Station - 7 min walk
  • Bukit Bintang Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Ampang Superbowl - 1 min walk
  • Chatime - 1 min walk
  • Hong Kong Kim Gary Restaurant - 1 min walk
  • Bungkus Kaw Kaw - 1 min walk
  • Sushi King - 1 min walk
Map

About this property

Berjaya Times Square Hotel, Kuala Lumpur

Putting you in a great location, within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur, Berjaya Times Square Hotel, Kuala Lumpur offers an airport shuttle (available 24 hours) for MYR 318 per vehicle one way. Guests can indulge in massages, aromatherapy or manicures and pedicures, and Big Apple Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the overall value and comfortable guest rooms. The property is only a short walk to public transportation: Imbi Station is 2 minutes and Hang Tuah Station is 7 minutes.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 650 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 10 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Basketball
  • Racquetball/squash
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (18794 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Big Apple Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Samplings on Fourteenth – Overlooking the garden, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 38 for adults and MYR 28 for children
  • Airport shuttle service is offered for an extra charge of MYR 318 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 255.0 per night

Parking

  • Self-parking costs MYR 10 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

Also known as

Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Hotel
Berjaya Times Square Kuala Lumpur
Berjaya Times Square
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel
Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Berjaya Times Square Hotel, Kuala Lumpur offer free cancellation for a full refund?
Yes, Berjaya Times Square Hotel, Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Berjaya Times Square Hotel, Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Berjaya Times Square Hotel, Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Berjaya Times Square Hotel, Kuala Lumpur?
Sorry, pets aren't allowed.
Is parking offered on site at Berjaya Times Square Hotel, Kuala Lumpur?
Yes. Self-parking costs MYR 10 per day.
Is an airport shuttle service offered by Berjaya Times Square Hotel, Kuala Lumpur?
Yes, an airport shuttle is available. The charge is MYR 318 per vehicle one way.
What are the check-in and check-out times at Berjaya Times Square Hotel, Kuala Lumpur?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Berjaya Times Square Hotel, Kuala Lumpur and nearby?
On-site recreation at Berjaya Times Square Hotel, Kuala Lumpur includes basketball and racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Berjaya Times Square Hotel, Kuala Lumpur also has a garden.
Are there restaurants at or near Berjaya Times Square Hotel, Kuala Lumpur?
Yes, there are 2 on-site restaurants, featuring international cuisine and garden views.
Does Berjaya Times Square Hotel, Kuala Lumpur have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Berjaya Times Square Hotel, Kuala Lumpur like?
Berjaya Times Square Hotel, Kuala Lumpur is in Imbi, a short 2-minute walk from Imbi Station and 12 minutes' walk from Pavilion Kuala Lumpur. Travellers say that this hotel is in a good location.

Reviews

7.2

Good

7.1/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.9/10

Property conditions & facilities

6.1/10

Eco-friendliness

Reviews

6/10 Good

This grand old lady is now just OLD.
Was very disappointed with this hotel from the word go despite having a fantastic stay here over a decade ago. The room i had was old, very shabby, the air con was faulty, the bathroom sink was rimmed with mould, the toilet stopped flushing, the sheets had food stains, the lobby was outdated and it was as hot and stuffy as the elevators. We booked 4 rooms and one friend had no air con her room was a furnace and completely lost power so had terrible first night so they kindly upgraded her. Same thing happened to me the next night, was told by the maintenance man at 11pm i needed to move, pack my stuff and await a call from reception so hurriedly stuffed everything into cases but by 3am still hadnt heard a thing and was told they had no idea about situation. Had to go down myself after a restless night and told i couldnt get a new room until after 12 .They kindly upgraded me too so very happy to have air con but new room was very nice in comparison with old one but very basic except for the great walk in wardrobe.This is NOT a 5 star hotel anymore, once renovations are complete it will be a decent 3 star business hotel with an amazing pool. Very sad to see its decline but the staff were LOVELY and really tried their best. Ensure you request a room from lvl 28 down, every above is unrenovated. Still a great pool but Room service all vegetarian which is fine but no longer 24 hr and i missed my 1am club sandwich! Hope the future is brighter here. Thank you to the great staff x
5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

A mixed bag
The experience at this hotel for a 2 bedroom suite is a mixed bag. 7.5-8 / 10. Check in was straightforward. Checkout was allowed at 1 when queried as it was a weekday. The layout of suite booked was as per website which was nice but with issues. Dining seats were dirty and badly stained. Pictures taken and shown to staff who changed it soon after. However the vibration noise from the aircon /external private unit was very loud. Louder than the tv . Staff took over an hour to address it but to no avail. Alternative suite was offered on a higher level but that room had seen better days and the layout and vibe was just subpar. Very different from the original suite booked. Eventually another suite was chosen. Despite a lower floor unit it looked clean, well maintained and the vibe was more suitable for a family. Most importantly no noise from aircon or external private units. Buffet breakfast was decent. After 2nd day we ate out and simply had fruits there. Btw do not offer eggs over easy if you cannot flip well. Minus points for Internet which had to be re-checked in and reset daily. Location was great and being connected to a mall was a awesome given that the temperature soared to 40deg C. Overall stay was. 7.5-8 out of 10. Most helpful staff was Sayed who helped us view other suites and moved our stuff.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Boon Pioh, 9-night trip
Verified Expedia guest review

8/10 Very good

Check in took longer than expected despite filling in their pre-check in forms. Once in the room we found the main room fuse would blow when we tried to turn on the hot water (a switch by the bathroom). We called reception twice to let them know the problem and that we didn't have hot water or any power in the room - no response. Eventually had to go down to reception, back to the room to pack our bags, carry them back to reception then carry everything up to a new room ourselves - a couple of hours wasted on our first night, wasn't impressed. Location is great - monorail right outside, a really good local food court in the mall the hotel is attached to.
Verified Expedia guest review

4/10 Fair

Hotel is very run down. No maintenance done since our last stay. No room service. Can’t beat the location though.
Lorraine Crecentia, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Overall ok experience. Accessible to shopping malls and KL. Bathtub was not working properly and wasted money buying bath bars. Door to the toilet looked broken. We had sent our clothes for laundry only to find out that it would only be ready after our check out date. Much thanks to the staff for accommodating and expediting the process. Would not mind coming back to the property.
Nur Hidayah Binte, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Elaine, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location
Verified Expedia guest review

10/10 Exceptional

Excellent for shopping, food n convenience
Verified Expedia guest review

10/10 Exceptional

Excellent
Hubert, 8-night romance trip
Verified Expedia guest review