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Olas Altas Inn Hotel & Spa

Photo gallery for Olas Altas Inn Hotel & Spa

Property entrance
Outdoor pool
Executive Suite, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Executive Suite, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Executive Suite, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Overview of Olas Altas Inn Hotel & Spa

Olas Altas Inn Hotel & Spa

3.5 star property
Bayfront hotel with outdoor pool, near Playa Norte

7.4/10 Good

756 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Ave Del Mar No 719, Mazatlán, SIN, 82140
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
For families
  • Children stay free
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • The Mazatlan Malecón - 1 min drive
  • Mazatlán Aquarium - 3 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 27 min drive

Restaurants

  • Restaurant Me - 6 min walk
  • El Guamuchilito - 13 min walk
  • Pizza Al Taglio Da Venzi - 14 min walk
  • Carnitas El Bigotes - 15 min walk
  • El Sinaloense - 18 min walk

About this property

Olas Altas Inn Hotel & Spa

Situated on the bay, Olas Altas Inn Hotel & Spa is a great choice for a stay in Mazatlán. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and a sauna are other features. The helpful staff and location get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Beach nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 29-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Griddle

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Breakfast costs between MXN 100 and MXN 200 for adults, and MXN 100 and MXN 200 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Olas Altas Inn Hotel Mazatlan
Olas Altas Inn Hotel
Olas Altas Mazatlan
Olas Altas Inn Hotel Spa
Olas Altas Inn & Spa Mazatlan
Olas Altas Inn Hotel & Spa Hotel
Olas Altas Inn Hotel & Spa Mazatlán
Olas Altas Inn Hotel & Spa Hotel Mazatlán

Frequently asked questions

Does Olas Altas Inn Hotel & Spa offer free cancellation for a full refund?
Yes, Olas Altas Inn Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Olas Altas Inn Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Olas Altas Inn Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Olas Altas Inn Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Olas Altas Inn Hotel & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Olas Altas Inn Hotel & Spa?
You can check in from 3 PM - 3 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Olas Altas Inn Hotel & Spa and nearby?
Olas Altas Inn Hotel & Spa has an outdoor pool and a sauna.
Are there restaurants at or near Olas Altas Inn Hotel & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurant Me (6-min walk), El Guamuchilito (13-min walk) and Pizza Al Taglio Da Venzi (14-min walk).
What's the area around Olas Altas Inn Hotel & Spa like?
Olas Altas Inn Hotel & Spa is a short 1-minute walk from The Mazatlan Malecón and 8 minutes' walk from Playa Norte. Travellers give top marks for the hotel's prime location.

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

7.5/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Was waiting for my flight: Had just laid to rest my dear uncle....so i was not in the best of spirts....the staff were pretty friendly thus made my sad days be better.
Leticia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Annel, 1-night trip
Verified Expedia guest review

4/10 Fair

People are good I don't like smaller beds small water bottles extra charge if i used coffee packets i have on room
Juan, 1-night family trip
Verified Expedia guest review

6/10 Good

Not worth it
The room was clean unfortunately the 5th floor were we were had no water for hrs the drinks in the bar were bad even the employees stated the only good drink was a piña colada and beer we had to eat out of the hotel due to the food not being good and not being able to order from outside gym was closed the coffee pack in the room were charged over all for the amount I paid for 3 nights not worth it
3-night trip
Verified Hotels.com guest review

4/10 Fair

I did not like that they have coffee in the room just like other hotels but if u use it they charge you and i fid not like that
Maribel, 2-night trip
Verified Expedia guest review

8/10 Very good

The breakfast at the hotel restaurant was very expensive and the food was disgusting. I do not recommend it
Judith, 1-night family trip
Verified Expedia guest review

2/10 Poor

Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love this place.
Ernesto, 4-night trip
Verified Expedia guest review

4/10 Fair

There is always construction being held here on site, which is unfortunate because it is so loud!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Silvia, 2-night trip
Verified Hotels.com guest review