Olas Altas Inn Hotel & Spa

Photo gallery for Olas Altas Inn Hotel & Spa

Primary image
Outdoor pool
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Overview of Olas Altas Inn Hotel & Spa

Olas Altas Inn Hotel & Spa

3.5 star property
Bayfront hotel with outdoor pool, near Playa Norte

7.4/10 Good

736 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Ave Del Mar No 719, Mazatlán, SIN, 82140
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
For families
  • Children stay free
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • The Mazatlan Malecón - 1 min drive
  • Mazatlan Aquarium - 3 min drive
  • Plaza Machado - 12 min drive
  • Olas Altas Beach - 12 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 27 min drive

About this property

Olas Altas Inn Hotel & Spa

Situated on the bay, Olas Altas Inn Hotel & Spa is a great choice for a stay in Mazatlán. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and a sauna are other features. The helpful staff and location get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Beach nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 29-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Griddle

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Breakfast costs between MXN 100 and MXN 200 for adults, and MXN 100 and MXN 200 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Olas Altas Inn Hotel Mazatlan
Olas Altas Inn Hotel
Olas Altas Mazatlan
Olas Altas Inn Hotel Spa
Olas Altas Inn & Spa Mazatlan
Olas Altas Inn Hotel & Spa Hotel
Olas Altas Inn Hotel & Spa Mazatlán
Olas Altas Inn Hotel & Spa Hotel Mazatlán

Frequently asked questions

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

7.5/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

Not worth it
The room was clean unfortunately the 5th floor were we were had no water for hrs the drinks in the bar were bad even the employees stated the only good drink was a piña colada and beer we had to eat out of the hotel due to the food not being good and not being able to order from outside gym was closed the coffee pack in the room were charged over all for the amount I paid for 3 nights not worth it
3-night trip
Verified Hotels.com guest review

2/10 Poor

Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love this place.
Ernesto, 4-night trip
Verified Expedia guest review

4/10 Fair

There is always construction being held here on site, which is unfortunate because it is so loud!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Silvia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

bernardino, 4-night trip
Verified Expedia guest review

6/10 Good

Olivia Delfina, 14-night trip
Verified Expedia guest review

6/10 Good

Joanna, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Everything is walkable from this hotel and cleaning staff was very friendly. Unfortunately, it was very loud. Loud music outside every night until 5am. Loud inside due to construction (jack hammer). Due to my previous comment, I was moved to the executive suite. Outside our door, the smoke alarm beeped all night due to low batteries. Was not immediately addressed. There was a surcharge for in room coffee and no access to the room fridge. We checked out a day early and our credit card was not credited for the unused stay. Unpleasant stay and we paid for more than what we used.
Tracy, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

excellent location on the boardwalk, amazing sound of the waves for relaxing, great food, great pricing, i will be back 4/8/24 for the full eclipse
Ramon, 7-night family trip
Verified Expedia guest review