4/10 Fair
30 January 2023
Room was filthy
I purchased the room online (obviously) and I paid the extra $22 to upgrade the room from the two queen sized beds to the suite with one king sized bed. When I tried to enter my room, the keys did not work (which was believed to be a malfunction on the actual door lock, not the keys), so I was moved from the upgraded room with a king sized bed back to the double queen bed room at the same cost as the upgraded room. After getting settled into my room, I noticed the bathroom was absolutely filthy. The towels had been restocked and the beds were made, so it wasn’t a room that just hadn’t been cleaned after the previous customers checked out. There were numerous black hairs (looked like from a beard trimmer) on all of the large folded bath towels and the toilet was covered in dried urine. I also found numerous black hairs stuck to the side of the shower/bath tub walls and shower curtain. I have stayed in this hotel a few times before and none of the previous stays were this bad.




Bjorn
Bjorn, 1-night trip
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