Oasis Palm All Inclusive

Photo gallery for Oasis Palm All Inclusive

Primary image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers

Overview of Oasis Palm All Inclusive

Oasis Palm All Inclusive

3.5 star property
Beachfront property in Zona Hotelera with spa, outdoor pool

6.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Turtle Beach - 1 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Cancun Convention Center - 13 min drive
  • Tortuga Beach - 7 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • La Isla Shopping Mall - 16 min drive
  • Cancun Mall - 21 min drive
  • Delfines Beach - 23 min drive
  • Norte Beach - 101 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • La Trattoria - 4 min walk
  • Dolcemente Pompei - 12 min walk
  • Cocos and Grill - 14 min walk
  • La Playita Restaurante Bar Cancun - 5 min drive
  • Luna Rossa - 5 min drive

About this property

Oasis Palm All Inclusive

3.5-star all-inclusive property in the heart of Zona Hotelera
Take advantage of a free breakfast buffet, a terrace and a playground at Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach umbrellas and beach towels. Indulge in a body treatment, a massage and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Aerobics classes are offered at the gym; other things to do include kayaking and volleyball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Tennis courts, coffee/tea in the lobby and ATM/banking services
  • A 24-hour front desk, tour/ticket information and multilingual staff
  • Guest reviews say good things about the family-friendly amenities, bar and beach locale
Room features
All guest rooms at Oasis Palm All Inclusive feature thoughtful touches, such as air conditioning, as well as amenities, such as in-room safe (surcharge) and wireless Internet access (surcharge).
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 7 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Golfing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Spa

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sisal Buffet – On-site buffet restaurant.
Piratas del Caribe(niños) – On-site theme restaurant. Open daily.
Los Agaves – On-site restaurant. Open daily.
Dos Lunas – On-site restaurant. Open daily.
La Bamba – On-site restaurant. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: USD 30 per stay for guests under 26 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.42 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 10 per day (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm All Inclusive
Oasis Palm Cancun
Oasis Palm
Oasis Palm Beach Resort Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm All Inclusive offer free cancellation for a full refund?
Yes, Oasis Palm All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oasis Palm All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oasis Palm All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Oasis Palm All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Oasis Palm All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Oasis Palm All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Oasis Palm All Inclusive?
No, this property doesn't have a casino, but Codere Casino Paseo Cancun (7-min drive) and PlayCity Casino (7-min drive) are both nearby.
What is there to do at Oasis Palm All Inclusive and nearby?
Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Oasis Palm All Inclusive also has 7 bars and a water slide, as well as a sauna and a fitness centre.
Are there restaurants at or near Oasis Palm All Inclusive?
Yes, there's an on-site restaurant, Sisal Buffet. Nearby restaurants include La Trattoria (4-min walk), Dolcemente Pompei (12-min walk) and Cocos and Grill (14-min walk).
What's the area around Oasis Palm All Inclusive like?
Oasis Palm All Inclusive is a short 7-minute walk from Langosta Beach and 9 minutes' walk from Turtle Beach. Travellers say that this property is in a good location.

Overall score and ratings

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.9/10

Amenities

7.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

2/10 Poor

Worse experience at a so call resort Hotel
When we arrived could only check in after 3:30pm. Room had an awful smell possible mold. Maintenance install a small box to cover the smell. I expressed my concern about any risk to My kids. They did not care at all. Tuesday @ 2:15pm there was no water in the room to shower o in the sink to wash our hands. I was told to bring my kids down to the lobby and they will take us to a room just to shower. It was not appropriate the way it was handle until this point. I insisted that our experience was very bad and to please change us to a room that will have water. They moved us a very simple room where they AC made a loud noise couldn’t sleep. Compared other Hotels this one was very laid back seems to have no care about their guest. Health concerns this resort does not meet standard requirements. I was treated very poorly. The in the buffet was very awful there was no chance to make a reservation on the available restaurant because all was full.
Broken Air vent water leaking
Box to cover the bad smell
Elevator broken
franco, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The food was amazing. The location is a little far from other attractions but room was clean and spacious and the fact that it is in front of the beach is a plus.
Gabriela, 5-night family trip
Verified Expedia guest review

2/10 Poor

Housekeep stole money from me ($100)I was told there will be an investigation and nothing. The food was nasty. Most staff was friendly and helpful
Brittany, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The food was really good! Pool hours suck. Close to early.
DAISY, 4-night family trip
Verified Orbitz guest review

2/10 Poor

I will never go back to this hotel they take to long to check in people and without air you have to be sweeting and passing out waiting in line, some of the employees are rude. Employees have to be working with mask and without air conditioner is trrrible the rooms have a smell idk food is bad. Some of the employees of a buffet restaurant were kind and from the bar the rest horrible!!! Never never again
gladis, 4-night family trip
Verified Expedia guest review

8/10 Very good

I think the hotel was pleasing.
Angelica, 6-night family trip
Verified Expedia guest review

4/10 Fair

I didn’t like how I was treated in the restaurant in la hacienda. They were rude and at my room they stoled my son’s portable chargers.
Carmen, 6-night family trip
Verified Expedia guest review

8/10 Very good

Amazing place
Yuania, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

The room was dated and needed repairs…Towels were dirty!!! Elevator & lobby scorching hot… Bites restaurant was the only decent food; Bartender was nice
Robin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review