Hotel Playa Mazatlan

Photo gallery for Hotel Playa Mazatlan

Primary image
On the beach, beach umbrellas, beach towels, beach volleyball
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Playa Mazatlan

Hotel Playa Mazatlan

3.0 star property
Mazatlán beachfront hotel with water park, water park

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Water park
  • Free children's club
  • Fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Children's pool
For families
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 2 min drive
  • Mazatlan Aquarium - 9 min drive
  • Plaza Machado - 17 min drive
  • Olas Altas Beach - 18 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive

About this property

Hotel Playa Mazatlan

At Hotel Playa Mazatlan, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks. There's plenty of fun with the 5 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. La Terraza, one of 4 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say good things about the helpful staff and beach.

All-inclusive

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi (2-device limit) and wired Internet access in public areas
  • Free WiFi (2-device limit) and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1955
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 5 outdoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi (2-device limit) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA NO INCLUIDO ($). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

La Terraza – This beachfront buffet restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Casa Roberto – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
US George Sports Bar – This sports bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Playa Mazatlan
Playa Mazatlan
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Playa Mazatlan Hotel
Hotel Playa Mazatlan Mazatlán
Hotel Playa Mazatlan All Inclusive
Hotel Playa Mazatlan Hotel Mazatlán

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Great for families
We love this hotel and have stayed here for many years. Great for families.
Alicia, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

I had terrible experience in this hotel, I’m originally from Mazatlan and my family wanted to see me at the hotel but every time when they visiting me I had to pay $300 pesos for each to be at the hotel for a few hours, I felt sad it was not fair.
Miriam F, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overcrowded public areas, noisy hallways that echo. 24/7 banda groups playing solicited live music right outside our ocean view balcony. Extremely noisy. Poor and slow poolside/beachfront service
Angelica, 3-night romance trip
Verified Expedia guest review

6/10 Good

Unless you are big drinkers, forget the all inclusive. The food was not good and cold more often than not.
Denise, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Awesome place we love it!
Pedro, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We love staying at Hotel Playa! Easy shopping nearby. Plenty of pools, and Palapas at the beach. We spent several hours each day in the sun!. GET A MASSAGE! It's amazing! Also, fantastic food and service. We had great service from everyone...to name a few - Julio, Octavio, Mario, David. And the restaurant team of Juan, Chistofer, Mario, and Antonio Kelly treated us extra special! Can't wait to go back!
Sean, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved the oceanview from our room. Restaurants and shopping places are walking distance. The beach is clean, sandy, and family friendly. The weather was perfect! Will definitely come back to this hotel.
Elvia, 4-night romance trip
Verified Expedia guest review

8/10 Very good

CARLOS, 4-night trip
Verified Hotels.com guest review