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1 room, 2 adults

Best Western Premier Shenzhen Felicity Hotel

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
1085 Heping Road, Shenzhen, Guangdong, 518010, China

4-star hotel with outdoor pool, connected to a shopping center, near Luohu Commercial City
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 814 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Amenities are not the best

Best Western Premier Shenzhen Felicity Hotel

from €55
  • Standard Room, 1 Queen Bed, Bathtub
  • Standard Room, 2 Twin Beds, Bathtub
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Twin Beds
  • Executive Room, 1 Queen Bed
  • Deluxe Suite, 1 King Bed
  • Superior Suite, 1 Queen Bed
  • Deluxe Queen Room
  • Deluxe Twins Room
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds
  • Executive Room, 1 Queen Bed
  • Family Room, Multiple Beds, Non Smoking

What’s around Best Western Premier Shenzhen Felicity Hotel

Top spots nearby

Recommended by this property

  • Luohu Commercial City (2-minute walk)
  • Luohu Port (5-minute walk)
  • Dongmen Pedestrian Street (15-minute walk)
  • Shenzhen Convention and Exhibition Center (3.3 mi / 5.3 km)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 39 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 26 min drive
  • Shenzhen Station - 1 min walk
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Hong Kong Sheung Shui Station - 9 min drive
  • Luohu Station - 14 min walk
  • Guomao Station - 15 min walk
  • Laojie Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 541 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Atrium Cafe - This café serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Best Western Premier Shenzhen Felicity Hotel’s small print

Also known as

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Policies

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 190.0 per night

Buffet breakfast is offered for an extra charge of CNY 60 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 350 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 821 reviews

Exceptional 10.0
Awesome spot to pass time in Shenzhen
Great location near the border as you can walk to your hotel. Fantastic breakfast with a terrific choice of eats. You will not be disappointed! Well kept hotel with an awesome staff
Anthony, ca1 night business trip
Very Good 8.0
Convenience location in and out to hongkong.
milad, us1 night business trip
Exceptional 10.0
great for value of money
good location closed to the border. variety choice of breakfast. the room is a bit dark, need more light.
WAI KIT, as1 night trip
Exceptional 10.0
Best position best place to stay everything within
abdul kader, zaBusiness trip
Exceptional 10.0
this hotel is wonderful and clean. breakfast buffet is all you can eat with many selection and good price. I enjoy the breakfast here. the hotel stuff is very nice, helpful and friendly. Each time I need help with finding taxi and direction they are always ready to take care of me. I will come and stay again at this hotel.
kusumawati, cnFamily trip

Best Western Premier Shenzhen Felicity Hotel

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