Y platinum

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In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
Flat-screen TV
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Y platinum

Y platinum

Medina hotel with restaurant

8.2/10 Very good

9 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
Medina, Medina, Medina, Al Madinah Province, 4524
Main amenities
  • Housekeeping (on request)
  • Restaurants
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Television
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Free self-parking
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Prophet's Mosque - 18 min drive
  • Al Haram - 17 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive
  • Madinah Station - 26 min drive

About this property

Y platinum

Property highlights
At Y platinum, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A lift, a 24-hour front desk and luggage storage
Room features
All guest rooms at Y platinum include comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Blackout curtains and turndown services
  • Flat-screen TVs with satellite channels
  • Electric kettles, housekeeping and electrical adapters/chargers

Languages

Arabic

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 5:00 PM until 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Couples wishing to share a room must provide proof of marriage

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Arabic

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Y platinum Hotel
Y platinum Medina
Y platinum Hotel Medina

Frequently asked questions

Does Y platinum offer free cancellation for a full refund?
Yes, Y platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Y platinum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Y platinum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Y platinum?
Yes, there's free self parking.
What are the check-in and check-out times at Y platinum?
You can check in from 5:00 PM - 5:00 AM. Check-out time is 12:30 PM. Contactless check-out is available.
Are there restaurants at or near Y platinum?
Yes, there's an on-site restaurant. Nearby restaurants include Turkish Barbecue Restaurants and Pies (3.5 mi), Fairuz Turkish Restaurant (3.7 mi) and Starbucks (4 mi).

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

6.4/10

Staff & service

10.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Breakfast was normal.
There is nothing around hotel, there is no restaurant or any market nearby. You need to order food online. Location is industrial. I don’t recommend anyone to stay if you have lot of activities.The front desk doesn’t speak any language except Arabic. Yes there are other helpers from Bangladesh who was nice and does speak English and helpful.
Shahid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vary good
Bakri, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Mohammed, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noora, 3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

الفندق ممتاز جدا ومريح ونظيف والاثاث جميل ولكن الخدمة والتجاوب سيء للغاية
1-night trip
Verified Hotels.com guest review

8/10 Very good

Raoof, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fawz, 2-night trip with friends
Verified Hotels.com guest review