Guests
All properties in Palm Desert, California, United States of America

Shadow Mountain Resort

3.5-star resort with spa, near El Paseo Shopping District

  • Free WiFi in lobby and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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45750 San Luis Rey Ave, Palm Desert, 92260, CA, United States of America
8.6.Fabulous.
  • We went here as a family trip and it couldn’t have been a better experience. The staff…

    Aug 27, 2021

  • The bed was very uncomfortable.

    Aug 6, 2021

See all 240 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Air Conditioning

Property highlights

Main amenities

  • 125 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool and 5 spa tubs
  • Fitness center

Feel at home

  • Babysitting or childcare
  • Rollaway/extra beds (surcharge)
  • Kitchen
  • Microwave
  • Refrigerator
  • Private bathroom

What’s around

  • El Paseo Shopping District - 5 min walk
  • Living Desert Zoo and Gardens - 26 min walk
  • McCallum Theatre - 28 min walk
  • Indian Wells Tennis Garden - 4.9 mi / 7.9 km
  • Freedom Park - 6.6 mi / 10.6 km
  • Empire Polo Club - 11 mi / 17.7 km
The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 1 King Bed, Sofabed, Kitchenette
  • Condo, 1 Bedroom, 1 King with Sofabed, Kitchen
  • Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

What’s around

Landmarks

  • El Paseo Shopping District - 5 min walk
  • Living Desert Zoo and Gardens - 26 min walk
  • McCallum Theatre - 28 min walk
  • Indian Wells Tennis Garden - 4.9 mi / 7.9 km
  • Freedom Park - 6.6 mi / 10.6 km
  • Empire Polo Club - 11 mi / 17.7 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive
  • Palm Springs Intl. Airport (PSP) - 27 min drive
  • Bermuda Dunes, CA (UDD) - 14 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 30 min drive
  • Palm Springs Station - 25 min drive
map
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45750 San Luis Rey Ave, Palm Desert, 92260, CA, United States of America

At a glance

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 9:00 AM - 4:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Number of spa tubs - 5
  • Tennis lessons on site
  • Golfing nearby
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Number of buildings/towers - 7
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Free newspaper
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages and massages.

The spa is open daily.

Dining

Top of the Courts - This café specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Cribs/infant beds are available for USD 10.00 per day
  • Rollaway beds are available for USD 15.00 per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8 AM to 10 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted.

Also known as

  • Mountain Shadow Resort
  • Shadow Mountain Resort Palm Desert
  • Shadow Mountain Resort Resort Palm Desert
  • Shadow Mountain Palm Desert
  • Shadow Mountain Resort
  • Shadow Mountain Resort Palm Desert
  • Shadow Resort
  • Shadow Mountain Hotel
  • Shadow Mountain Resort And Club Hotel Palm Desert
  • Shadow Mountain
  • Shadow Mountain Resort Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Shadow Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Top of the Courts offers American cuisine. Nearby restaurants include Mamma Gina's Restaurant (6-min walk), Piero's PizzaVino (7-min walk), and Cafe Des Beaux-Arts (7-min walk).
  • No, this resort doesn't have a casino, but Agua Caliente Casino (13-min drive) and Fantasy Springs Casino (19-min drive) are both nearby.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Shadow Mountain Resort also has an outdoor pool and a sauna, as well as a fitness center and a garden.
8.6.Fabulous.
  • 6.0.Good

    It worked, but I wouldn't stay here again

    Worst beds I've ever had on a trip. We paid for a suite with 2 queen beds. There was 1 bed, which really was 2 twins pushed together and made. The Mattress quality was old and poor. My back was aching after 1 night. Faucet in bathroom hard to turn off/ leaking Toliet not firmily bolted down to the floor and wobbling

    3 night trip with friends, Jul 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was my wife's birthday 🎂, we had a wonderful time.

    Eric, 2 night trip with friends, Jul 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is very well kept. The the pool is really big and family friendly!

    2 night family trip, Jun 18, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    I do not go on vacation.... EVER! I didn't know what to expect for this place really because our Airbnb before this fell apart, and boy am I glad now in hindsight. Everything couldn't have been easier... Check in was a breeze, the suite is like a furnished condo and was incredible, and best of all, the best were extremely comfortable which was surprising. The pool was in great shape, we were close to EVERYTHING we wanted to see and my wife and I both agree that if we ever come back to palm springs, we're coming back to Shadow Mountain.

    2 night family trip, May 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great family place.

    2 night trip, May 21, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Everything was great and the staff was very helpful. The staff at the dining area was very friendly and attentive. The food was also great! I would have gave it a 5star but the bed in my room had two twin mattresses to make a queen.

    2 night romance trip, May 21, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Pool

    3 night family trip, May 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Lots of little pools surrounding the condo making swimming accessible in quiet areas away from the large pool.

    4 night family trip, May 12, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing pool. We enjoyed our stay!

    2 night family trip, Apr 30, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great pool!

    2 night family trip, Apr 23, 2021

    Verified Expedia guest review

See all 240 reviews