Hotel Charlemagne

Photo gallery for Hotel Charlemagne

Primary image
Terrace/patio
Terrace/patio
View from room
Premium bedding, desk, blackout curtains, soundproofing

Overview of Hotel Charlemagne

Hotel Charlemagne

4.0 star property
4-star hotel with restaurant, near Lyon Confluence Shopping Center

8.0/10 Very good

621 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €82
Price available on 10/07/2022
Map
23 Cours Charlemagne, Lyon, Rhone, 69002
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Lyon City Centre
  • Bellecour Square - 21 min walk
  • Confluence Museum - 22 min walk
  • Place des Jacobins - 24 min walk
  • Lyon Cathedral - 25 min walk
  • Lyon National Opera - 35 min walk
  • Part Dieu Mall - 45 min walk
  • Massif Central - 1 min drive
  • Lyon Catholic University - 1 min drive
  • Lyon Confluence Shopping Center - 2 min drive
  • Place Carnot - 2 min drive

Getting around

  • Lyon (LYS-Saint-Exupery) - 32 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 54 min drive
  • Lyon Perrache Station - 4 min walk
  • Oullins Station - 5 min drive
  • Lyon Jean Mace Station - 22 min walk
  • Suchet Tram Stop - 2 min walk
  • Sainte-Blandine Tram Stop - 3 min walk
  • Montrochet Tram Stop - 10 min walk

About this property

Hotel Charlemagne

At Hotel Charlemagne, you'll be within a 10-minute drive of Confluence Museum and Part Dieu Mall. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit La Bibliothèque, which serves French cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Suchet Tram Stop is steps away and Sainte-Blandine Tram Stop is 3 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano

Accessibility

  • Lift

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 80-cm LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

La Bibliothèque – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Mélèze – On-site bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for EUR 40 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Hotel Charlemagne Lyon
Hotel Charlemagne Hotel
Hotel Charlemagne Hotel Lyon

Frequently asked questions

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Nice place and very helpful staff
staff very helpful, good location, close to tram,
Ruben, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not great at all
This is not a 4 star hotel whatsoever, it's a hotel purely targeted towards conferences. We were shooed away from the coffee bar area when ordering a coffee so that the conference group could use the space. Really dirty, worn, tired hotel. Area not great, near a business centre but that's it. We had a few unfortunate incidents and when I raised them with manager Anita, she dismissed me. Her arrogance and lack of customer service was appalling. There are much areas and hotels to stay at in Lyon. This hotel is incredibly overpriced for what you get
Alicia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amber, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Kyriacos, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden Gem
Lovely staff at this hotel who make you feel welcome and relaxed. Comfortable clean room. Would definitely stay again.
Lisa, 2-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel rooms are quite basic for a 4 star hotel. Air conditioning not working properly. The staff were very attentive & dealt with any problems quickly. The night desk manager in particular was very helpful & did it with a smile. A good location for transport & only 25 mins walk from the main squares.
Mark, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Close to Perrache railway station
Good hotel close to perrache railway station located in safe area. Reception fast. Room a little small bathroom ok. Modern, clean hotel. Breakfast some veggies like tomatoes would be appreciated.
bruno, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Albina, 1-night trip
Verified Expedia guest review

2/10 Poor

Bryan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexis, 2-night family trip
Verified Hotels.com guest review