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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Riviera del Sol

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Airport transportation
  • Free WiFi
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710, Mexico

Family-friendly hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Airport transportation
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • one thing to note- this hotel is difficult to find with google maps- we ended up finding…Jan 22, 2021
  • Beautiful room, comfortable beds, third-floor spacious balcony with thatched roof…Jan 15, 2021

Riviera del Sol

from €53
  • Standard Queen
  • Superior Queen
  • Standard King
  • Superior King

What’s around Riviera del Sol

Landmarks

  • In Downtown
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Mamitas Beach Club - 4 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Nuestra Senora del Carmen Catholic Church - 11 min walk
  • Punta Esmeralda Beach - 31 min walk
  • Plaza Las Americas - 36 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-in for this property is at the Playa Palms Beach Hotel

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • Snorkeling nearby
  • Pool sun loungers
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Riviera del Sol’s small print

Also known as

  • Riviera Sol
  • Riviera del Sol Playa del Carmen
  • Riviera del Sol Hotel Playa del Carmen
  • Riviera Sol Hotel
  • Riviera Sol Hotel Playa del Carmen
  • Riviera Sol Playa del Carmen
  • Sol Riviera
  • Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
  • Riviera Del Sol Hotel
  • Riviera Del Sol Playa Carmen
  • Riviera del Sol Hotel

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of MXN 100 for adults and MXN 100 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 3500 per vehicle (roundtrip, Maximum occupancy 6)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Riviera del Sol

  • Does Riviera del Sol offer free cancellation for a full refund?
    Yes, Riviera del Sol does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Riviera del Sol?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Riviera del Sol?
    Sorry, there's no onsite parking at Riviera del Sol.
  • Is there a pool at Riviera del Sol?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Riviera del Sol?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Riviera del Sol?
    You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Riviera del Sol?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Axiote (3-min walk), Sushiclub (4-min walk), and Negroamaro (4-min walk).
  • Is airport shuttle service offered by Riviera del Sol?
    Yes, an airport shuttle is available. The charge is MXN 3500 per vehicle roundtrip.
  • What is there to do at Riviera del Sol and nearby?
    Have fun with nearby activities like snorkeling and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Recent reviews

Superb 9.0 From 203 reviews

Very Good 8.0
quood quality for the price
very good hotel for the price
pascale, ca1 night family trip
Exceptional 10.0
Great place! Centric to all places.
This hotel is great. It's a 1 minute walk from 5ta avenida where you can shop, drink and dine. The public beach is a 5 minute walk from the hotel. You can grab a taxi just around the corner. The hotel has great service and the staff is very friendly. Its very affordable and it feel luxurious. The front staff is very helpful, they can hold your door key, help you guide you to places, give you towels paper etc. Highly recommend.
Abraham, us4 night trip
Good 6.0
Average stay
We stayed two nights after a hurricane passed nearby Playa del Carmen, the power was out when we arrived and the hotel staff did not have an actual estimate of how long it would take. After they told that it would take an hour we decided to check in regardless of not having electricity, it took all night to have the power back and we were not offer any compensation from it. We even had to ask for candles once it got dark. Overall the location of the place is good (just one street from the 5a Avenida) but we did not have the best experience or attention from a property that lays in such a premier spot in the city.
Haendel, mx2 night trip
Exceptional 10.0
What a hidden gem! I found this location last minute when I needed to stay a night in Playa del Carmen. Perfect location just around the corner from restaurants and shopping. The room was clean and I felt safe staying there. The entire staff was polite and the breakfast was delicious. Highly recommend and will definitely stay here again. Thank you!
Mommynme18, us1 night trip
Very Good 8.0
ood experience
It was very good, clean , friendly and 2 blocks away the beach , around 5th Avenue . Is 15 blocks away the bus station .
Yuriria, us3 night family trip
Exceptional 10.0
Little oasis in the heart of PDC!
This place is a gem! EVERYTHING was exceptional except the WiFi, and they are working on that issue. The location is ideal. The AC worked wonderfully. The TV channels available are great. The pool is just the right size. They offer the option of breakfast each day for $100 MXN and it is delicious. Many wonderful restaurants available within a few block walk.
Joseph, us7 night trip
Good 6.0
El aire acondicionado no sirvió, nos cambiaron de habitación pero a una de menor categoría.
Michael, us1 night family trip
Good 6.0
The property is beautiful and really well maintained. It is very clean too. The staff at the restaurant and the cleaners are also great and the times I had breakfast it was great. The big problem is that they advertise many amenities and services that they do not offer at all. For example, parking, Wifi, Access to kitchen, kitchen in suit. Non of those services really exist at all. When I talked to management and the front desk, they lie about it saying that I am the only one not understanding. I stayed for 20 days and I saw many guests leave angry because of that. I called in advance and said that I needed to work using internet. When I asked if it was reliable they said it was great. The truth is that it never worked. It costed me around $300 dollars to use my international data plan plus extra Gigas. I needed to remember every day the staff to provide me with a bottle of water and shampoo which it was offer in the posting on Expedia. Their website says that all guests have access to free breakfast. Apparently that was a technicality that made it different for me because they did not provide it. Still, the place if well located and incredibly beautiful so I not only stayed but extended my stay two more days. They just need to be more up front and truth on what it is what they are offering.
Moris, ca2 night trip
Very Good 8.0
Todm esta bien ,solo el minisplit no funciona. El lugar es bonito y muy cerca de la quinta avenida. Ademas esta muy limpio y en buenas condiciones.
Michael, us1 night family trip
Exceptional 10.0
Clean and tastefully furnished. Plenty of room by the pool. Close to everything. Good precautions there and in Playa del Carmen.
LoriLance, us8 night romance trip

Riviera del Sol