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The Reserve Hotel

Photo gallery for The Reserve Hotel

Front of property
Boating
Family Room | Desk, laptop workspace, iron/ironing board, free WiFi
Interior
Shower, free toiletries, hair dryer, towels

Overview of The Reserve Hotel

The Reserve Hotel

3.0 star property
3-star hotel in Sale
6.4 out of 10 Good
6.4/10 Good

57 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
Map
25-41 Princes Hwy, Sale, VIC, 3850
Main amenities
  • Housekeeping (on request)
  • Air conditioning
  • Limited hour front desk
For families
  • Microwave
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Free self-parking
  • Free toiletries

Room options

About this area

Getting around

  • Melbourne Airport (MEL) - 170 min drive
  • Stratford Station - 11 min drive
  • Rosedale Station - 23 min drive

Restaurants

  • The Burrito Bar SALE - 3 min drive
  • McDonald's - 2 min drive
  • Jack's Country Bakehouse Cafe - 2 min drive
  • Jack Ryans Irish Bar - 3 min drive
  • Pastry & Pieces - 3 min drive
Map

About this property

The Reserve Hotel

When visiting Sale, The Reserve Hotel is a great choice to consider. Guests will have free perks such as WiFi and self-parking.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 8:00 PM
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs only, 1 per room)
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

What to do

  • Fishing

Services

  • Front desk (limited hours)

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Toaster

More

  • Housekeeping (on request)

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

The Reserve Hotel Sale
The Reserve Hotel Hotel
The Reserve Hotel Hotel Sale

Frequently asked questions

Does The Reserve Hotel offer free cancellation for a full refund?
Yes, The Reserve Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Reserve Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Reserve Hotel?
Yes, dogs stay free, with a limit of 1 per room.
Is parking offered on site at The Reserve Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Reserve Hotel?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at The Reserve Hotel and nearby?
Have fun during the warmer months with activities such as fishing.

Reviews

6.4

Good

7.3/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Fair

Dated and not in good repair. Hot water system way to small, hot water ran out halfway through second shower.
Sherralyn, 2-night romance trip
Verified Wotif guest review

2/10 Poor

In my experience rooms are not the same as represented on the website. In addition, they were dirty. There were bottle tops and dirt on the floor when we entered the room. The freezer still had food and drinks presumably left by a previous guest and, in one instance where I unrolled a blind, I found it impregnated with dead bugs. To add insult to injury, this was, in my experience, a very expensive motel room. I have travelled extensively for business and pleasure and rate my accommodation experience by value for money. For me, this did not stack up as value for money. By the way, this is the first time that I can recall that I have ever rated accommodation so low.
Paul, 2-night family trip
Verified Wotif guest review

4/10 Fair

When booking I usually do more research and unfortunately this time didn’t. This property is sadly showing it’s age, paint coming off vanity, poor shower pressure, electrical socket coming away from wall. We were woken twice in night by other guests fighting so felt unsafe. At least the beds were clean & comfortable and reception guy was friendly & welcoming.
Laurel, 1-night family trip
Verified Wotif guest review

4/10 Fair

Wouldn't stay again. No pillow cases, bathmat or hand towel. Beer cans strewn through garden. Front door mended from what look like it had been kicked in. Safety chain broken. On a positive, the bed was comfortable.
Lisa, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

Great place to stay for families 👍
Tim, 3-night family trip
Verified Wotif guest review

8/10 Very good

The Reserve Hotel is a budget stay. It has everything we need. We have stayed here previously. You do need a car to access shops etc
David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

I arrived to chaos, destruction, reception area looked like it was in the process of being gutted. All ground floor rooms were being lived in. Old chairs scattered around . Spare tyres of old vehicles lay outside, cigarette butts scattered around. I demanded a refund and left. A sorry place which should never have been advertised.
ALEXANDRA, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Very outdated rooms. Seems to have quite a few long term guests that live there, but all i witnesed them doing was smoking, drinking and being loud.. we stayed in 2nd building, top floor and was constantly woken thru out he night with the locals talking very loud to one other to each of the buildings. We found deroderant can under bed, so room wasnt cleanded propley. Queen beed had a doona between 2 flat sheets and that was the top cover. Spair pillow in cupboars had a blood stain on it. The pitures on the internet ate staged, deffently not what you get.
Rachael, 2-night family trip
Verified Wotif guest review

2/10 Poor

Would not recommend anyone stay here. Our room was dirty smelly sticky floors underfoot. Window had no catch at all couldn't lock so room was not secure, no fly screens. The microwave didn't function properly, I couldn't bring myself to use any of the utensils or kettle that was provided all just dirty. I felt very sorry for the other people who were already in these conditions. We had booked 3 nights only stayed for one, should have just left straight away we lost our money. Just a all round awful experience.
David, 3-night romance trip
Verified Wotif guest review

2/10 Poor

Worst place I’ve ever been - I didn’t actually get out of my car!! (Kim, the manager, still charged me for the night tho, despite having a conversation with her about my serious concerns - no woman should stay anywhere she fears for her safety & being told “they’re great blokes” simply wasn’t reason enough for me to trust her. Her attitude left me a little shocked, but unsurprised she wasn't willing to forego the charge out of goodwill and a focus on customer relations & brand reputation). As an intrepid solo female traveler, I’ve stayed in some pretty dubious places around the world, but I have never felt more UNSAFE staying somewhere in my life! The place is ok for a bloke, doing FIFO-style work, as it appears to have several long-term residents doing that, and Kim confirmed most, if not all, the guests were indeed FIFO workers (clothes being dried over fences & railings - not just on the clotheslines - slabs of beer outside doorways, guys just loitering around - a very male-centric motel). But for anyone else, just keep on driving (like I did - and will never regret the decision). Don’t trust the photos, they are clearly stock photos from when it was an Ibis hotel.
Kathy, 1-night trip
Verified Wotif guest review