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MainStay Suites Madison East

Photo gallery for MainStay Suites Madison East

Exterior
Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, cots/infant beds

Overview of MainStay Suites Madison East

MainStay Suites Madison East

2.5 star property
Madison family-friendly hotel with indoor pool

7.2/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
Map
5317 High Crossing Blvd, Madison, WI, 53718
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • Fitness centre
  • Children's pool
  • Spa tub
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Snack bar/deli
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate sitting area

Room options

About this area

What's nearby

  • Wisconsin State Capitol - 13 min drive
  • Kohl Center - 15 min drive
  • Camp Randall Stadium - 17 min drive
  • University of Wisconsin Hospital and Clinics - 19 min drive
  • Alliant Energy Center - 15 min drive

Getting around

  • Dane County Regional Airport (MSN) - 13 min drive
  • Madison Station - 19 min drive

Restaurants

  • Portillo's Hot Dogs - 3 min drive
  • McDonald's - 3 min drive
  • Culver's - 4 min drive
  • Panera Bread - 18 min walk
  • Buffalo Wild Wings - 3 min drive
Map

About this property

MainStay Suites Madison East

MainStay Suites Madison East is a great choice for a stay in Madison. Guests can take a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. A fitness centre and a children's pool are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Basketball
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (400 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • ATM/banking
  • Picnic area
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Queen sofa bed
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 06 April to 24 April:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for USD 20 per night
  • Rollaway beds are available for USD 20.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Madison East
MainStay Suites
MainStay Suites Madison East Hotel
MainStay Suites Madison East Madison
GrandStay Residential Suites Madison East
MainStay Suites Madison East Hotel Madison

Frequently asked questions

Does MainStay Suites Madison East offer free cancellation for a full refund?
Yes, MainStay Suites Madison East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at MainStay Suites Madison East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at MainStay Suites Madison East?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at MainStay Suites Madison East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at MainStay Suites Madison East?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Madison East?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing is available.
Is there an on-site casino at MainStay Suites Madison East?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (11-min drive) is nearby.
What is there to do at MainStay Suites Madison East and nearby?
On-site recreation at MainStay Suites Madison East includes basketball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. MainStay Suites Madison East also has a fitness centre and a picnic area.
Does MainStay Suites Madison East have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.

Reviews

7.2

Good

8.0/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

6/10 Good

The room was very outdated for the price. Very friendly staff
Lauren, 1-night trip
Verified Expedia guest review

4/10 Fair

No one shoveled the sidewalks
Kirk, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel was very quiet and clean.
Cindy, 1-night trip
Verified Expedia guest review

6/10 Good

Jerry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Expedia guest review