Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Stay in this resort only if you want to sleep on wet beds and wanna eat terrible food. Upon our reporting of wet beds and floor in the room we were told "Your reservation is from Expedia and this is how those rooms are", they did not change our room during the first night of our stay and we ended up sleeping on damp beds. They did change the room on day 2 but with bad attitude and same answer that it was an Expedia room and this is how they are. We ended up checking out on day 3 and moved to Hyatt . But those 2 days at royal solaris of our 7 days trip to Cancun were terrible.

What an experience! The staff was so friendly. The entertainment was so fun. The food was absolutely delicious! I’m going again!

The resort is beautiful, but the staff are what made the trip excellent. They are welcoming, working to remember each person’s name, and giving everything they can to ensure you have the best time. Thank you especially to Daniela, Ubaldo, Manrique, Daniel, Anz, Fernando, and Mibsam. We will definitely be coming back!!

The resort was amazing. The staff was all friendly to my entire group and made the trip a whole lot better. There was always something to do and the staff entertained very well.

Our overall stay was fine but the rooms have zero sound proofing so you hear everything. I expect to hear some noise but not the people talking next door.

This place is overly hyped up! The bad: Only one restaurant is sit down which always has a hour wait . Drinks are terrible Rooms outdated Stairs everywhere Nightly entertainment only for 30 min

Very good trip, help full and will tell friends. Thank you.

La comida es casi todos los dias los mismo, despues de dos dias uno se aburre de ver lo misma, comida.

The hotel needs to be updated because there are more modern, newer hotels just up the street. But hotel staff is awesome!

The resort is beautiful. Of the 3 Solaris hotels, I’d say this one is ideal for families. The property is very family friendly. Their COVID precautions were AMAZING!!! They disinfect your luggage upon arrival before delivering it to your room. They make you go into a sanitizing box everytime you arrive. We also got a free upgrade to a room with a jacuzzi at the sister hotel GR Solaris (they’re still updating a lot of rooms at Royal, it’s the more modern, American style property). This hotel is great for younger people or singles looking to have a good time. The pool activities and shows at GR Solaris are more adult friendly like a beer drinking countess and twerk off. Royal Solaris had a kids water Zumba activity.