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All properties in Victoria, British Columbia, Canada
1 room, 2 adults

Arbutus Inn

2-star2 stars
2898 Douglas St, Victoria, BC, V8T4M9, Canada

Within easy reach of British Columbia Parliament Building
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 260 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Room
Room is all right
Breakfast
Breakfast can be improved

Arbutus Inn

from €91
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)
  • Room, 1 King Bed, Kitchen
  • Premium Room, 1 King Bed
  • Room, Multiple Beds, Kitchen
  • Basic Room, 1 Double Bed

What’s around Arbutus Inn

Landmarks

  • British Columbia Parliament Building - 31 min walk
  • Victoria Harbour - 32 min walk
  • Save-On-Foods Memorial Centre - 17 min walk
  • Royal BC Museum - 31 min walk
  • Victoria Clipper Ferry Terminal - 34 min walk
  • Victoria Fisherman's Wharf - 42 min walk
  • Government Street - 5 min walk
  • MayFair Shopping Centre - 8 min walk

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour) - 3 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 23 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 121 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 162 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 177 min drive

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
This property accepts credit cards only for all onsite payments. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Working away
  • Computer station
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Arbutus Inn’s small print

Also known as

  • Arbutus Inn
  • Arbutus Inn Victoria
  • Arbutus Victoria
  • Arbutus Hotel Victoria

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: CAD 150.00 per stay

  • Resort fee: 3 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 526 reviews

Good 6.0
Old
The hotel is dirty and needs major upgrades. The original carpet, tub, sink, toilet and fixtures are still in place. It was sweltering hit with 0 air movement. Once in room, and the old school air conditioner turned on, the room did not cool down until the next morning, then you had to step out in the moody sweltering heated hallways. Although the bed was very comfortable, we will not be returning
Annette, ca1 night romance trip
Good 6.0
Clean and functional. A bit tired. ID requirment
Even though the hotel looks a bit tired, it was clean, and it worked well for a quick gateway to the overpriced Victoria. Our concern was when we were checking in, without asking permission, they were taking a copy of my driver's license. The front desk clerk went to grab the supervisor, and he let me know that it was a standard procedure, and told me that "in several hotels and countries they keep copies of IDs and even passports". In the end, he agreed not to keep a copy of my driver's license. I travel very frequently to Victoria, and this is the only hotel that has requested this document.
Ricardo, ca2 night family trip
Very Good 8.0
Great Stay
This is an older property but it has been very well-maintained. Reception staff are friendly and efficient. The rooms are clean and reasonably quiet. Location is great: close to restaurants, Mayfair Mall, and all the downtown tourist spots.
ca2 night family trip
Very Good 8.0
Our stay was great, there no surprises.
Shazia, ca2 night family trip
Fair 4.0
Stay Somewhere Else
It was dirty. Sooooo dirty. I can't even blame the current house keepers because this level of filth is from years of neglect. Chunks of countertop missing in the bathroom, missing baseboards, dirty grout, splatter on the walls in the bathroom. We didn't spend any time there other than sleeping but I think the area might be sketchy. There were two guys outside leaning against the building and sharing a bottle the one evening. Safety- our room was in the basement and the window was open when we arrived...if I hadn't noticed and closed it, anyone could have come in. Also, I'm pretty sure hotel room doors are supposed to close on their own for fire regulations but our room didnt. The door to the stairwell also was propped open. Spend an extra $40 and get somewhere better.
ca2 night family trip

Arbutus Inn

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