Viceroy Kopaonik Serbia

Photo gallery for Viceroy Kopaonik Serbia

Primary image
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Overview of Viceroy Kopaonik Serbia

Viceroy Kopaonik Serbia

5.0 star property
5-star ski-in/ski-out hotel with spa, near Kapaonik Touristic Center

9.4/10 Exceptional

7 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €121
Price available on 17/05/2022
Map
Trg Josifa Pancica 12, Raska, Raska, 36354
Main amenities
  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Ski rentals
  • Ski storage
  • 24-hour fitness centre
  • Sauna
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Nis (INI-Constantine the Great) - 119 min drive

About this property

Viceroy Kopaonik Serbia

Viceroy Kopaonik Serbia allows you more time for skiing with ski-in/ski-out access. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An indoor pool and an outdoor pool are other highlights, and rooms at this luxurious hotel offer nice touches such as premium bedding and rainfall showerheads. Ski storage and rentals are also available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • Up to 33 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Free children's club
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • Ski-in/ski-out access
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Zip-lining nearby
  • Sledging nearby

Working away

  • 6 meeting rooms
  • Conference space (6832 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Croatian
  • English
  • Filipino
  • Serbian
  • Thai

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Heated floors

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Pique Ski Bar – This bar only serves light fare.
The Mountain Kitchen – This brasserie serves breakfast, lunch and dinner. Open daily.
The Library – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: EUR 70 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1 per person, per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 14 years old are not allowed in the spa
  • Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Viceroy Kopaonik Serbia Hotel
Viceroy Kopaonik Serbia Raska
Viceroy Kopaonik Serbia Hotel Raska

Frequently asked questions

Overall score and ratings

9.4

Exceptional

10.0/10

Cleanliness

9.4/10

Staff & service

10.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Perfect family ski vacation
Service was outstanding from arrival to departure, breakfast choice meant no one went hungry and the rooms were large and comfortable. Ski hire was on site and meant easy start and end to the day even with tired kids. Kitchen sorted a birthday cake for my daughter and staff were really excellent and seemed to be enjoying their jobs too, which made the atmosphere really positive throughout our stay.
Chris, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ANDOR, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great design and room amenties. Poor breakfast area. Better kids facilities- spa area entry not allowed which leaves outdoor heated pool that is not connected to indoors and can get a bit cold.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ivana, 2-night trip
Verified Ebookers guest review

10/10 Exceptional

Perfect stay, don't miss it!
very elegant five star hotel, super clean, super friendly and helpful staff, very safe and secure, beautiful location on top of a mountain, i loved everything about it and what made it super the weather and the staff specially the staff at the breakfast they were amazing regardless the noise my little one did and the mess she made they were really good to her and super friendly!
Mirza, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Staff sensacional , especialmente Sonia da recepção e Stephano do café da manhã, solícitos e extremamente eficientes, voltarei com prazer,
Rodrigo V, 4-night family trip
Verified Hotels.com guest review