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Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

2.5 star property
No-frills Waterford hotel with 24-hour fitness

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Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Standard Room, 1 King Bed, Jetted Tub
Pool
Exterior
Free daily buffet breakfast
Exterior

Overview of Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
4350 Pontiac Lake Rd, Waterford, MI, 48328
Main amenities
  • Daily housekeeping
  • Free area shuttle
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Suite, Multiple Beds (Additional Living Area)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobil Tub, Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Addl Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Jetted Tub (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Great Lakes Crossing Outlets - 12 min drive
  • Pine Knob Music Theatre - 18 min drive

Getting around

  • Pontiac, MI (PTK-Oakland County Intl.) - 5 min drive
  • Flint, MI (FNT-Bishop Intl.) - 38 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 45 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 49 min drive
  • Pontiac Transportation Center - 9 min drive
  • Troy Transit Center - 24 min drive
  • Royal Oak Station - 26 min drive
  • Free local area shuttle

Restaurants

  • La Marsa - 4 min walk
  • So Thai Restaurant - 3 min drive
  • Early Bird Cafe - 9 min drive
  • Jalapenos - 9 min drive
  • El Patio Restaurant - 5 min drive

About this property

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

A great choice for a stay in Waterford, Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel is only 3.2 mi (5.2 km) from the airport. Guests can enjoy the 24-hour fitness centre, or take advantage of nearby snowboarding.

Languages

Arabic, English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Free area shuttle

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Free local shuttle

What to do

  • Ski runs nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Phone accessibility kit
  • Step-free path to entrance

Room amenities

Be entertained

  • Video game console
  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

This property is undergoing renovations from 22 August 2023 to 31 December 2024 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Waterford
Holiday Inn Express Waterford
Holiday Inn Waterford
Waterford Holiday Inn
Holiday Inn Express Hotel And Suites Waterford
Holiday Inn Express Hotel Suites Waterford
Holiday Inn Express Hotel Suites Waterford an IHG Hotel
"Holiday Inn Express Hotel Suites Waterford an IHG Hotel"
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel and nearby?
Have fun with nearby winter activities such as snowboarding and skiing. Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel also has a 24-hour fitness centre.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Marshmallow mattresses
My husband & I stayed for 1 week, visiting son. 1st room had overflowing sink. 2nd room had giant jacuzzi taking up whole room. 3rd room had 2 queen beds, no king available. Mattresses so poor we had to sleep one to each bed on outside of each bed. Based on those 3 rooms, suggest new mattresses for hotel. One chair in room, so everyone sits on bed edge. Staff at front desk & breakfast were outstanding.
Christine H., 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean. Food on the buffett was good! Bed was super comfortable.
Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay
It was great, loved the whirlpool in the room very relaxing. Wish they had bacon for breakfast. We'd go there again
Kristy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I thought the breakfast was very nice. Good coffee! Great cinnamon rolls!
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay
Nice hotel, will use again
Kristin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
We enjoyed our one-night stay. Hannah, I think was her name, was excellent at the front desk. Room was clean. Breakfast was good and so was the pool.
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Krista, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel very dark
Felicia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review