Mercure Hotel Düsseldorf City Nord

Photo gallery for Mercure Hotel Düsseldorf City Nord

Interior entrance
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Mercure Hotel Düsseldorf City Nord

UNESCO Sustainable Travel Pledge

Mercure Hotel Düsseldorf City Nord

4.0 star property
4-star hotel in Moersenbroich with restaurant and bar/lounge

8.4/10 Very good

623 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Bar
The price is €54
Price available on 29/07/2022
Map
Noerdlicher Zubringer 7, Düsseldorf, NW, 40470
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Car hire on site
  • Front desk safe
For families
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Moersenbroich
  • PSD Bank Dome - 42 min walk
  • Tonhalle Duesseldorf - 6 min drive
  • Duesseldorf Grafenberg Wildlife Park - 7 min drive
  • Capitol Theater - 14 min drive
  • Congress Centre Duesseldorf - 7 min drive
  • Messe Duesseldorf - 7 min drive
  • Konigsallee - 14 min drive
  • Rhine Tower - 19 min drive
  • Duesseldorf-Hafen - 20 min drive
  • Marktplatz - 19 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 7 min drive
  • Cologne - Bonn Airport (CGN) - 47 min drive
  • Düsseldorf Volksgarten Station - 9 min drive
  • Düsseldorf Airport Terminal Station - 10 min drive
  • Düsseldorf Eller Süd Station - 11 min drive
  • Düsseldorf-Derendorf S-Bahn - 12 min walk
  • Düsseldorf Rath Mitte Station - 16 min walk
  • Düsseldorf Rath S-Bahn - 27 min walk

About this property

Mercure Hotel Düsseldorf City Nord

Only 3.5 mi (5.7 km) from the airport, Mercure Hotel Düsseldorf City Nord puts you within a 15-minute drive of Messe Duesseldorf and Konigsallee. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Düsseldorf-Derendorf S-Bahn is 12 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 18 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Hotel Düsseldorf City Nord Duesseldorf
Mercure Hotel Düsseldorf City Nord
Mercure Dusseldorf City Nord
Mercure Hotel Düsseldorf City Nord Hotel
Mercure Hotel Düsseldorf City Nord Düsseldorf
Mercure Hotel Düsseldorf City Nord Hotel Düsseldorf

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

I like it
Very comfy bed, large room. The staff was very nice and helpful.
Aleksandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
1-night trip
Verified Expedia guest review

8/10 Very good

KAREN, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Telephone in room not working, no internet available, no help from staff to eventually change rooms. Had probably to do with renovation works, but that is not client's problem.
Gerit, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Minhwa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

thank you, the staff was very friendly and helpful.
3-night business trip
Verified Expedia guest review

8/10 Very good

Difficulty in getting TV program in English like the news. May be Bbc news. Or CNN
3-night trip with friends
Verified Expedia guest review

2/10 Poor

inspite of repeated tel. contacts they refused to cancel my reservation due to serious medical conditions. Tried to cancel 4 weeks before date of reservation but they would not let me cancel.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great service , very professional and clean , friendly staff , great location , comfortable bed ....would like English tv channels
1-night family trip
Verified Expedia guest review