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All properties in Auckland, Auckland Region, New Zealand

Mercure Auckland Queen Street

3.5-star hotel with 24-hour fitness, near University of Auckland

  • Free WiFi
From
€81

Image gallery

  • Mercure Auckland Queen Street
  • Mercure Auckland Queen Street
  • Superior Room, 1 King Bed - Bathroom
  • Deluxe Room, 1 King Bed - Bathroom
  • Mercure Auckland Queen Street
Mercure Auckland Queen Street. Image 1 of 48.
1 / 48Mercure Auckland Queen Street
500 Queen Street, Auckland, 1010, Auckland, New Zealand
9.0.Superb.
  • Great location. Good restaurants close by. Breakfast disappointing, little to choose from…

    Aug 7, 2021

  • Very very good - short brisk walk down to the viaduct - and good fitness walk back up!!

    Jul 30, 2021

See all 76 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Dining options
Quiet
Safe
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Newton
  • University of Auckland - 4 min walk
  • Sky Tower - 13 min walk
  • Auckland City Hospital - 14 min walk
  • Auckland Ferry Terminal - 20 min walk
  • Auckland Domain - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed

What’s around

Landmarks

  • In Newton
  • University of Auckland - 4 min walk
  • Sky Tower - 13 min walk
  • Auckland City Hospital - 14 min walk
  • Auckland Ferry Terminal - 20 min walk
  • Auckland Domain - 20 min walk
  • Auckland War Memorial Museum - 24 min walk
  • Viaduct Harbour - 24 min walk
  • Spark Arena - 26 min walk
  • Mt. Eden - 35 min walk
  • Eden Park - 37 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 21 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Britomart Station - 20 min walk
  • Auckland Grafton Station - 20 min walk
map
See on map
500 Queen Street, Auckland, 1010, Auckland, New Zealand

At a glance

Hotel size

  • This hotel has 96 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (NZD 35 per day)
  • Onsite parking limited (max 10 spaces per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Languages Spoken

  • English
  • French
  • Hindi
  • Italian
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 50-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable depositPay at property

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of NZD 20 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2 percent

ParkingPay at property

  • Covered self parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Mercure Auckland Queen Street Hotel
  • Mercure Auckland Queen Street Auckland
  • Mercure Auckland Queen Street Hotel Auckland

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mercure Auckland Queen Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 35 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Gemmayze Street (3-min walk), Alleluya (3-min walk), and Bestie (3-min walk).
  • No, this hotel doesn't have a casino, but SkyCity Casino (14-min walk) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
9.0.Superb.
  • 10.0.Exceptional

    Lovely modern rooms, although small more than adequate for a short stay. Central location in Queen Street. Would stay again. Friendly and helpful staff in lobby.

    3 night romance trip, Jul 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A lovely new hotel. Everything was pretty perfect. The only niggle is that the 4 pillows on the bed were all too big. It made for an uncomfortable sleep. My suggestion would be to have 2 fat pillows and slim pillows so everyone is catered for.

    1 night trip, Jul 23, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    It was a last minute booking but the reception called in to check in on us to ask how we were and how far away, if they could do anything in the mean time which I thought was really sweet. They were really helpful at checkout, overall it was a really good stay the room was beautiful, & I’d definitely stay again.

    1 night romance trip, Jul 23, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice and clean, great bathroom.

    1 night romance trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Easy to access and all amenities excellent

    1 night business trip, Jul 8, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Excellent choice in Auckland

    Decent accommodation is quite expensive so to find a near new hotel with an international reputation at a reasonable price was music to my ears. Check in was quick and easy, and the room was excellent. My main boxes to tick are a comfortable bed, free and fast wifi, and a decent shower. All three boxes were ticked and then some. We opted for breakfast included and the breakfast was fairly good for the price. We enjoyed happy hour in the bar both nights we stayed and that was very enjoyable. We would definitely stay again.

    2 night business trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Check in time was 2pm. Arrived at 2.45 room was not ready. Got when up by reception after 10pm asking if a Bag had been left in the room.

    1 night romance trip, Jul 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Room nice and quiet

    1 night romance trip, Jul 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great room, great service well located

    2 night family trip, Jul 1, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great to be within walking distance of event centres and Art Gallery. Evening meals at the on site restaurant were very good.

    5 night romance trip, Jun 29, 2021

    Verified Wotif guest review

See all 76 reviews