Guests
All properties in Puerto Morelos, Quintana Roo, Mexico

Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive

Beachfront resort in Puerto Morelos with spa and beach bar

  • Free WiFi and free parking
From
€503

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 110.
1 / 110Infinity Pool
Cancun - Chetumal Hwy KM 328, Puerto Morelos, 77580, QROO, Mexico
8.4.Very Good.
  • Wonderful resort with excellent service and delicious food. The building exteriors could…

    Sep 2, 2021

  • The trip was pretty great overall. I understand could precautions made it so there was…

    Aug 25, 2021

See all 87 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • On the beach
  • 6 restaurants and 2 poolside bars
  • Full-service spa

What’s around

  • On the beach
  • Petempich Bay - 1 min walk
  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 2.9 mi / 4.6 km
  • Ojo de Agua Beach - 3.4 mi / 5.5 km
  • Puerto Morelos Town Square - 4 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean Front One Bedroom Suite with Terrace
  • Romance Ocean Front One Bedroom Suite with Terrace
  • Ocean Front One Bedroom Suite with Plunge Pool
  • Romance Ocean Front One Bedroom Suite with Plunge Pool
  • Romance Ocean Front Lover Suite
  • Ocean Front Master Suite Two Bedroom with Terrace
  • Butler Ocean Front Master Suite Two Bedroom with Plunge Pool
  • Butler Ocean Front One Bedroom Suite with Plunge Pool
  • Impression Ocean Front Junior Suite with Plunge Pool
  • Impression Ocean Front One Bedroom Suite with Plunge Pool
  • Impression Ocean Front Two Bedroom Presidential Suite with Private Pool
  • Butler Ocean Front Two Bedroom Governor Suite
  • Ocean Front Deal of the Day

What’s around

Landmarks

  • On the beach
  • Petempich Bay - 1 min walk
  • Puerto Morelos Beach - 8 min walk
  • Crococun Zoo - 2.9 mi / 4.6 km
  • Ojo de Agua Beach - 3.4 mi / 5.5 km
  • Puerto Morelos Town Square - 4 mi / 6.5 km
  • San Jose Catholic Parish - 4 mi / 6.5 km
  • Puerto Morelos Reef - 4.1 mi / 6.5 km
  • Artisans Market - 4.2 mi / 6.7 km
  • Sanctuary of Hope and Time Capsule - 6.1 mi / 9.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 6.3 mi / 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
map
See on map
Cancun - Chetumal Hwy KM 328, Puerto Morelos, 77580, QROO, Mexico

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 22 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Surfing/boogie boarding nearby

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2001
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • A la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Access to golf course
  • Golf green fees

Lessons/classes/games
  • Yoga

Not included
  • Use of golf cart
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators

Spa

Thalassotherapy Center has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

La Canoa - This poolside fine-dining restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Chiringuito - This beachfront theme restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Ka'ax - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Sikil - This poolside steakhouse specializes in sushi and serves lunch only. Guests can enjoy alfresco dining (weather permitting).

Asian Fusion - This fine-dining restaurant is located by the pool and specializes in Asian cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Health club
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Kayaking on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of MXN 1650 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
  • Zoetry Paraiso de la Bonita Riviera Maya
  • Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
  • Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive Resort
  • Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive
  • Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
  • Zoetry Paraiso Bonita Riviera Maya All Inclusive
  • Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
  • Zoetry Paraiso Bonita Riviera Maya
  • Zoetry Paraiso Bonita Riviera

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 1650 per pet, per night. Service animals are exempt from fees.
  • You can check in from noon - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 6 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include John Gray's Kitchen (3.8 mi), Sabor de Mexico (3.9 mi), and Cantina Habanero (3.9 mi).
  • Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive also has 2 poolside bars, 3 bars, and a sauna, as well as a steam room and a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Excellent

    6 night family trip, May 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I really enjoyed my stay. Very friendly and professional staff. clean and spacious room. Probably due to COVID, room services and food service usually took at least 40minutes ( even when I asked for only water bottles). The minibar wasn’t filled everyday. Food was average.

    4 night romance trip, May 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    Rooms beautiful, staff excellent. Especially Efrian and staff at pool side. Restaurants need some work with staff. Exceeding long time to get your food and rarely get eactly what you order. Seemed to get better in the morning, but for a 5 star hotel they are going to have to get more staff and better trained. The staff was doing the best it could, but working double shifts. I have been to Mexico at least 30 times and this was very abnormal for AM Resort hotels. I am chalking it up to Covid and would try again.

    7 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellente!!! Amazing Service and Food! Highly recommended!

    5 night family trip, Apr 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    From the moment we got there we treated like royalty. We never had to ask for anything, and the service and attention is a 10 . Will come back again, and again. The food was top notch as well as the drinks. I have not one thing to complain about. I highly recommend staying here.

    5 night trip with friends, Mar 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved this place!

    Absolutely loved this place. We went for our 15 year anniversary and would definitely go back in a heartbeat! Great boutique style atmosphere. Very quiet and relaxing. Service was excellent and food was awesome. All around fantastic four nights!

    Jeremy, 4 night trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    As someone who has stayed at other Zoetry properties, my expectations were very high. I was disappointed to find out that each property is individually owned so standards are different from resort to resort. The staff was very friendly and helpful. The hotel was clean and well maintained. The food was very bland and the menu never changed. Hotdogs and pizza are not 4 diamond in my opinion. The beach was a MESS! The seaweed is so horrific and piled on that you can't even get into the ocean. Every morning more and more would be brought ashore along with so much trash that it made it unbearable to be near the shore. The "$200 resort credit" is a joke as well. You can only use partial amounts at a time and only for specific items. Don't go in thinking they are giving you any type of deal with this. The spa was very clean and the services there were great, but $645 US for a massage is ridiculous! Overall, I would never stay here again but would give the chain another shot.

    6 night romance trip, Mar 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    You would be hard pressed to find much competition to a beachfront property that has retained AAA Five Diamond status year after year. The amenities are as advertised (which is to say, stunning) but the real treasure are the staff - not only attentive & responsible but also genuinely warm. I made a last minute booking for New Year's Eve to catch up with a friend who was staying the week. The Reservations staff were in constant contact through Orbitz, prior to the trip (thank you, Guillermo!), New Year's Eve menu and entertainment details were communicated in advance. I can attest to the health & safety procedures both in the suites and throughout the property. Even the reception desk statues received a sanitation scrub! So go ahead and take a picture!

    2 night family trip, Dec 31, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very quaint, clean, the staff were so friendly, the food was amazing!

    2 night family trip, Mar 4, 2020

    Verified Expedia guest review

  • 6.0.Good

    We stayed in hotel 10 nights and the menu in restaurants never change Very boring

    10 night romance trip, Jan 21, 2020

    Verified Expedia guest review

See all 87 reviews