Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

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Presidential Suite | Primary image
Deluxe Studio Suite | Pool | Outdoor pool, open 7 AM to 8 PM, pool umbrellas
Outdoor pool, open 7 AM to 8 PM, pool umbrellas
Outdoor pool, open 7 AM to 8 PM, pool umbrellas
Presidential Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

5-star property
Luxury hotel in Zona Centro with 2 restaurants and spa

9.2/10 Superb

347 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Hospicio No 35 Col Centro, San Miguel de Allende, GTO, 37700
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • In-room childcare
  • Business centre
  • 3 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

Getting around

  • Queretaro, Queretaro (QRO-Queretaro Intl.) - 71 min drive
  • Airport shuttle (surcharge)

About this property

Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

5-star luxury hotel revitalised in 2018 and located in the heart of Zona Centro
Consider a stay at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende and take advantage of 18 holes of golf, a round-trip airport shuttle and a terrace. Tee up with amenities, such as a golf clubhouse, a golf pro shop and golf caddies, at this hotel. Indulge in aromatherapy, a deep-tissue massage and a manicure/pedicure at the on-site spa. Enjoy international cuisine, garden views, and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • Limo/town car service, tour/ticket information and a reception hall
  • Concierge services, smoke-free property and bike parking
  • Guest reviews speak highly of the location
Room features
All 37 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as Laptop workspace and climate-controlled air conditioning. Guests reviews speak well of the overall comfort rooms at the property.
Other amenities include:
  • Baby monitors, highchairs and childcare services
  • Hypo-allergenic bedding, Frette Italian sheets and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, heating and ceiling fans

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), SGS (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Covered on-site self-parking (USD 21 per night)
  • Secured covered on-site valet parking (USD 21 per night)
  • On-site parking is limited
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu
  • Baby monitor

What to do

  • Bike tour information
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space (5436 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf caddy on site
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1560
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Reusable tableware only

Accessibility

  • Close-captioned TV

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving features in guest rooms
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Andanza – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurant del Parque – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
The Blue Bar – This cocktail bar specialises in vegan cuisine and only serves light fare. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Fees & policies

Refundable deposits

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Optional extras

  • Full breakfast is offered for an extra charge of USD 35 for adults and USD 35 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 125 per person (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 63 per pet, per night

Parking

  • Covered self-parking costs USD 21 per night
  • Covered valet parking costs USD 21 per night
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 8 PM
  • Guests under 16 years old are not allowed in the health club, fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Belmond Protects (Belmond) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (WHO)
  • SGS (third-party expert - Global)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Belmond Casa Sierra Nevada Hotel San Miguel De Allende
Belmond Casa Sierra Nevada Hotel
Belmond Casa Sierra Nevada San Miguel De Allende
Belmond Casa Sierra Nevada
Belmond Casa de Sierra Nevada

Frequently asked questions

Does Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende offer free cancellation for a full refund?
Yes, Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende on 18 October 2022 start from €498, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 8 PM.
Are pets allowed at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 63 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes. Self-parking costs USD 21 per night. Valet parking costs USD 21 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, an airport shuttle is available. The charge is USD 125 per person one-way.
What are the check-in and check-out times at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende and nearby?
Have fun with activities such as hiking, horse riding and mountain climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende also has a fitness centre and a garden.
Are there restaurants at or near Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include san agustin churros (3-min walk), Café de la Parroquia / La Brasserie (4-min walk) and La Casa Del Diezmo (4-min walk).
What's the area around Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende like?
Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende is in Zona Centro, a short 4-minute walk from Parish Church of San Miguel Arcangel and 4 minutes' walk from San Miguel de Allende Historical Museum. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

8/10 Very good

Laurence, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay at CASA Sierra Nevada was a delight in every way. I highly recommend it!
susan, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel in San Miguel
Casa de Sierra Nevada is OUTSTANDING IN EVERY WAY. My wife and I WILL stay there again. Every aspect of service is equivalent to a 6 Star stay.
Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful! Staff was amazing!
Mary, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the most beautiful hotels - it is like a sanctuary.
Kaari, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Raymond, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ann hazel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful in every way
A Belmond 5 star that lived up to its reputation. Food, service beautiful room all added up to a perfect stay. No complaints.
jerry, 3-night trip
Verified Hotels.com guest review