6/10 Good
27 June 2022
No Cleaning Service
My stay was for 5 days and upon arrival I was told that we would receive Maid and Cleaning service on either the 3rd or 4th day of stay. Neither occurred. I ask the maid on my floor for clean linen and she said she did not have enough and sent me to the front desk. The front desk agent made a call to the maid, however at 12:00 midnight that night, we still did not have clean linen. We had to go look for toilet paper and we had trash piled up in our room. When I spoke with the person who stated she was the Manager, she then stated they now only clean rooms for stays longer than 5 days. No type of compensation was provided. The Hotel is good but the service is poor so I will not stay here in the future.
5-night family trip
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