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The TrailHead

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Courtyard view
Family Suite | Premium bedding, individually decorated, individually furnished, desk
View from room
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

Overview of The TrailHead

The TrailHead

2-star property
South Lake Tahoe hotel in mountains

6.6/10 Good

422 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Lounge area
  • Microwave
Map
3892 Lake Tahoe Blvd, South Lake Tahoe, CA, 96150

Room options

About this area

What's nearby

  • Heavenly Gondola - 38 min walk
  • Heavenly Ski Resort - 38 min walk
  • Casino at Harrah's Lake Tahoe - 42 min walk
  • The Shops at Heavenly Village - 1 min drive
  • Casino at Harveys Lake Tahoe - 1 min drive
  • Lake Tahoe - 2 min drive
  • Hard Rock Hotel & Casino Lake Tahoe - 2 min drive
  • Lake Tahoe-Nevada State Park - 20 min drive

Getting around

  • Lake Tahoe, CA (TVL) - 14 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 62 min drive
  • Reno Tahoe Intl. Airport (RNO) - 68 min drive

Restaurants

  • The Naked Fish - 3 min walk
  • Izabella Ristorante Italiano - 4 min walk
  • California Burger Co. - 7 min walk
  • Driftwood Cafe - 7 min walk
  • Kalani's - 9 min walk

About this property

The TrailHead

The TrailHead puts you 1.9 mi (3.1 km) from Heavenly Gondola and 2 mi (3.2 km) from Heavenly Ski Resort. Freebies such as WiFi and self-parking are added perks, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking. Also, this hotel is 2.2 mi (3.5 km) from Casino at Harrah's Lake Tahoe. Fellow travellers say great things about the helpful staff and overall value.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Designated smoking areas

Property amenities

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Ski storage

Facilities

  • Built in 1949
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge
  • Microwave

More

  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Late checkout can be arranged for an extra charge of USD 15.00

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (third-party expert - Global)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

TrailHead Motel South Lake Tahoe
TrailHead South Lake Tahoe
Vagabond Inn South Lake Tahoe Hotel South Lake Tahoe
The TrailHead Hotel
The TrailHead South Lake Tahoe
The TrailHead Hotel South Lake Tahoe

Frequently asked questions

Does The TrailHead offer free cancellation for a full refund?
Yes, The TrailHead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The TrailHead?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The TrailHead?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The TrailHead?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The TrailHead?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 15.00. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The TrailHead?
No, this hotel doesn't have a casino, but Casino at Harveys Lake Tahoe (1-min drive) and Casino at MontBleu Lake Tahoe (2-min drive) are both nearby.
What is there to do at The TrailHead and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes ecotours. The TrailHead also has a picnic area.
Are there restaurants at or near The TrailHead?
Yes. Nearby restaurants include Izabella Ristorante Italiano (4-min walk), California Burger Co. (7-min walk) and Driftwood Cafe (7-min walk).
What's the area around The TrailHead like?
The TrailHead is a short 1-minute walk from Heavenly Valley and 8 minutes' walk from Van Sickle Bi-State Park. Travellers say that this hotel is in a good location.

Reviews

6.6

Good

6.6/10

Cleanliness

7.3/10

Staff & service

5.6/10

Amenities

6.1/10

Property conditions & facilities

5.5/10

Eco-friendliness

Reviews

8/10 Very good

Nice find!
We stayed with 2 teen girls. The place was as described, check-in was easy and smooth after 5 pm via the lockbox. Nothing fancy, and a bit old - don't expect 5 star at the rate, great value for the price. Comfortable beds, clean room and bathroom. Had a microwave and fridge, room and bathroom was clean. Everything worked. The room had good heat, there was warm water. Great location for skiing (winter) lake (summer) and close to dining and stores. Would certainly stay again!.
Sachi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

TrailHead Hotel??? NOT RECOMMENDED!!!
This was a trip on New Years Eve weekend. I wanted my wife and I to have a nice time in Lake Tahoe, so I booked a room at this Hotel for two nights. As we drove up, parked and walked to the hotel, it was nothing friendly or inviting at all. I had to speak to someone I couldn't even see... through, a two way mirror like whole in the glass. It felt like some sort of shady , seedy like motel you see in the movies, that you'd take a prostitute to, or to do a drug deal. I'm not kidding. Their were red flags everywhere. As the lady verified our reservations, we had to get our key to our room, through a combination lock on our door, no card key access keys like a normal hotel. Again, very shady like way to get your key. Our trouble began, on our second day there around 5pm Sat. We heard a loud "BOOM" as our power went completely out!! No T.V! No water! No heat! There were no telephones in the rooms to call room service, or at least talk to someone. No one at the front desk either to help us, or at least to explain. The night was a freezing cold dark room! This was our New Years Eve experience at the Trailhead Hotel. Completely and totally awful. The next morning on Sunday,check out time, still no power, No one to speak to at the so called, front desk,, there was no one in sight, no customer service whatsoever, with a closed lobby,( which was a tiny strange like room) . We spent two hours shoveling snow to get our car out, so we can leave this God forsaken place. BEWARE
Ma Nimfa, 2-night trip
Verified Hotels.com guest review

2/10 Poor

James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

xi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place,awesome service. It just needs some updates like a bigger tv comfortable chairs and maybe some sheer curtains to open the windows with out having people look inside and maybe some updated pictures!
Veronica, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Comfy bed and room otherwise outdated and gross
Comfy bed and room...check in staff was friendly and helpful. Hotel and grounds were gross...convenient location area
Robert, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Horrible Customer Service
The lady that works there, either the manager or owner has no concept of customer service, or just doesn't care. You're not allowed to go into the office, they have a walk up window which is tinted I believe and you can't even see who you are speaking to. The owner/manager had a dog that got away from her, when her dog seen mine, her dog came towards mine and seemed very unfriendly. After blocking the dog from mine and yelling to stay away the lady didn't even say I'm sorry. How do people run a lodge like this and stay in business?
Doug, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Mattresses are ancient and lumpy as hell, sore back now, thanks, won't be back!
Jim, 3-night trip
Verified Expedia guest review

8/10 Very good

Convenient Location
Convenient location, close to everything! The hotel had very little to no interactions with staff. (Which we liked) They had a lockbox check-in system and very easy & convenient for us. The room was clean. It lacked side tables to put things on but no complaints.
Breanna, 3-night trip
Verified Hotels.com guest review