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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

InterContinental Presidente Cancun Resort

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Free WiFi
  • Beach towels
  • Elevator
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

4-star beachfront hotel with beach bar, near Cancun Convention Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Free WiFi
    • Beach towels
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • very nice hotel in an excellent location.. nice and very polite service from hotel…Jan 3, 2020
  • The reception staff were very helpful to us on checkout when our flight delayed .Dec 25, 2019

InterContinental Presidente Cancun Resort

from €184
  • Deluxe Lagoon
  • Deluxe Ocean Front
  • Deluxe
  • Club Ocean Front
  • Club Lagoon View
  • Deluxe Suite, Oceanfront
  • Resort Suite Lagoon View
  • Signature Club
  • Honeymoon Suite

What’s around InterContinental Presidente Cancun Resort

Landmarks

  • In Zona Hotelera
  • Cancun Convention Center - 15 min walk
  • Tortuga Beach - 22 min walk
  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Forum Beach - 16 min walk
  • Chac Mool Beach - 17 min walk
  • Gaviota Azul Beach - 17 min walk
  • Langosta Beach - 36 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa services on site
  • Number of spa tubs - 5
  • Volleyball on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Pool umbrellas
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1979
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Le Cap - This restaurant is located on the beach.

El caribeño - This restaurant is located by the pool. Open daily.

Café Urbano - Onsite restaurant. Open daily.

Deck Bar - This bar is located by the pool. Open daily.

Epicentro - Onsite lobby lounge. Open daily.

InterContinental Presidente Cancun Resort’s small print

Also known as

  • Cancun InterContinental
  • Presidente Resort Cancun
  • Intercontinental Presidente Cancun Hotel Cancun
  • InterContinental Presidente
  • Intercontinental Cancun
  • Cancun InterContinental Presidente Resort
  • InterContinental Presidente Cancun Resort Hotel
  • InterContinental Presidente Cancun Resort Cancun
  • InterContinental Presidente Cancun Resort Hotel Cancun
  • InterContinental Cancun Resort
  • InterContinental Presidente Cancun
  • InterContinental Presidente Cancun Resort
  • InterContinental Presidente Resort
  • InterContinental Presidente Resort Cancun
  • Presidente Cancun Resort InterContinental
  • Presidente InterContinental Resort Cancun

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night
  • Resort fee: MXN 180 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MXN 450 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for InterContinental Presidente Cancun Resort

  • Does InterContinental Presidente Cancun Resort offer free cancellation for a full refund?
    Yes, InterContinental Presidente Cancun Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at InterContinental Presidente Cancun Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at InterContinental Presidente Cancun Resort?
    Yes, there's free self parking.
  • Is there a pool at InterContinental Presidente Cancun Resort?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at InterContinental Presidente Cancun Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at InterContinental Presidente Cancun Resort?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near InterContinental Presidente Cancun Resort?
    Yes, there are 3 onsite restaurants, featuring beachfront dining and ocean views. Nearby restaurants include Mextreme (11-min walk), La Palapa Belga (12-min walk), and Mocambo (13-min walk).
  • Is there an onsite casino at InterContinental Presidente Cancun Resort?
    No, this hotel doesn't have a casino, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (9-min drive) are both nearby.
  • What is there to do at InterContinental Presidente Cancun Resort and nearby?
    Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes volleyball. Enjoy a relaxing soak in one of the 5 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. InterContinental Presidente Cancun Resort also has 2 bars and a 24-hour fitness center, as well as spa services.

Recent reviews

Fabulous 8.8 From 762 reviews

Exceptional 10.0
Beautiful hotel located on a beach of super calm clear water, one night was not enough!
Gina, us1 night trip
Very Good 8.0
Cold Pool!!
Everything was pretty much spot on except they do not have an outdoor jacuzzi and they dont heat their pool! So so so cold!!!
shari, us3 night trip
Exceptional 10.0
Beautiful hotel -Best beach in Cancun
I have been coming to Cancun since 87 and staying at the El Presidente almost every time. This New Years we planned an extended family vacation and booked at Rui Cancun because of the “all inclusive package” It was horrible! The food was disgusting and lacked any Covid protection, the room was sooo basic- I wanted to cry! the pool was dirty even the kids did not want to get it, the small beach was shaded by the hotel and total over crowded. I felt like I was on a disgusting booze cruise In the middle of Covid! We left After 1 night, not knowing whether we we get a refund and went Directly to the El presidente. There was no comparison! Rooms are nicely appointed with duvet covers! The beach area is huge and relaxing and Covid friendly. Pool is clean. The breakfast is included and served behind the glass.. ( at Rui it was disgusting!) the staff was extremely friendly and it was extremely clean. I can’t say enough good things about the El Presidente. Had we not been able to get a room we were prepared to return to Houston.
Kristi, us3 night trip with friends
Fair 4.0
A disappointing stay
At over $400 a night, you'd think you'd get a decent hotel stay, but that's not the case. Straight away you notice the hotel is dated - carpets are coming apart and stained, the overall look and feel is tired. Restaurants are actually terrible, serving tired-looking food that tastes of nothing. Le Cap beach restaurant is especially since it takes them hours to deliver the most mundane and underwhelming dishes. Even a drink can take 30 mins to prepare. Getting the internet to work involved a call to the front desk and an escalation to tech support. The A/C never really worked. Everything was just meh.
Yotam, mx2 night trip
Fair 4.0
No lo recomiendo
Terrible servició, el mantenimiento del hotel viejo, cero amabilidad del personal. Muy lleno para lo permitido, y poco personal, no funcionó el internet nunca. Y muchas otras cosas ........... fatal
Alejandro, mx8 night family trip
Exceptional 10.0
Loved Cancun but only liked the InterContinental
Cancun is a wonderful place to vacation and InterContinental is a nice place to stay; but, I was disappointed that pool water was colder than the ocean and hotel rooms all smelled moldy. I suppose that moldy smell is from the humidity; but, it was pretty overwhelming, gross and persistent.
Joseph, us6 night trip
Good 6.0
Fair
Overall fine but very dusty and beach was not very clean
MANOELA, us1 night trip
Exceptional 10.0
Podria activar el sistema todo incluido para evitarno preocupacion con la alimentación
Alex, us4 night family trip
Very Good 8.0
Great place to stay
Great stay for our last 2 nights in Cancun...nice location, great breakfast buffet... nothing to complain about
Adrien, us2 night trip
Good 6.0
We where given a room on the first floor, the hallway had a very strong mildew like smell. The room also had a very distinct smell and the walls are super thin!!! You can hear everything! ( definitely no privacy ) My balcony view where of a bush of palm trees , the outside of the hotel was pretty ghetto. I will say that the beach was beautiful!
PR, us3 night trip with friends

InterContinental Presidente Cancun Resort