NH Collection Mexico City Reforma

Photo gallery for NH Collection Mexico City Reforma

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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of NH Collection Mexico City Reforma

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NH Collection Mexico City Reforma

4.0 star property
4-star hotel with outdoor pool, near Paseo de la Reforma

8.2/10 Very good

1,007 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Liverpool No 155, Mexico City, 06600
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • 24-hour room service
  • Spa services
  • Conference centre
  • Business centre
  • 16 meeting rooms
  • Airport shuttle
For families
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 6 min walk
  • U.S. Embassy - 6 min walk
  • The Angel of Independence Monument - 8 min walk
  • Palacio de Bellas Artes - 40 min walk
  • Auditorio Nacional - 43 min walk
  • Chapultepec Park - 7 min drive
  • Monument to the Revolution - 9 min drive
  • Museo Nacional de Antropologia - 9 min drive
  • Alameda Central - 11 min drive
  • World Trade Center Mexico City - 18 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 5 min walk
  • Sevilla Station - 8 min walk
  • Cuauhtemoc Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

About this property

NH Collection Mexico City Reforma

4-star hotel near Paseo de la Reforma
NH Collection Mexico City Reforma is located close to The Angel of Independence Monument, and provides a round-trip airport shuttle, a terrace and dry cleaning/laundry services. Treat yourself to spa services, such as a manicure/pedicure or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an area shuttle and ATM/banking services
  • A banquet hall, a 24-hour front desk and express check-out
  • Guest reviews say great things about the breakfast
Room features
All 306 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menu and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with premium channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 306 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (MXN 100 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • 16 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1972
  • ATM/banking
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Fees & policies

Optional extras

  • Breakfast costs between MXN 297 and MXN 396 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 689 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 766.08 per pet, per day

Parking

  • Valet parking costs MXN 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Does NH Collection Mexico City Reforma offer free cancellation for a full refund?
Yes, NH Collection Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at NH Collection Mexico City Reforma?
As of 20 August 2022, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Reforma on 13 September 2022 start from €103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at NH Collection Mexico City Reforma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at NH Collection Mexico City Reforma?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Mexico City Reforma?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 25 kg per pet. There's a charge of MXN 766.08 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at NH Collection Mexico City Reforma?
Yes, there's free self parking.
Is an airport shuttle service offered by NH Collection Mexico City Reforma?
Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one way.
What are the check-in and check-out times at NH Collection Mexico City Reforma?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of MXN 689 (subject to availability). Express check-in and check-out are available.
What is there to do at NH Collection Mexico City Reforma and nearby?
NH Collection Mexico City Reforma has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near NH Collection Mexico City Reforma?
Yes, there's an on-site restaurant. Nearby restaurants include Raffaello Ristorante (3-min walk), Carl's Jr (3-min walk) and Beatricita (3-min walk).
What's the area around NH Collection Mexico City Reforma like?
NH Collection Mexico City Reforma is in Cuauhtemoc, a short 5-minute walk from Insurgentes Station and 6 minutes' walk from Paseo de la Reforma. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Fair

Old hotel conditions, the carpet smells humidity and walls need to be painted. The doors and walls inside of the hotel looks dirty and smells bad. It used to be a great hotel but not any longer. The service and attention is so good. It just a matter of the hotel need to be renewed it interiors.
Ruben Enoch, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Jose Martin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Breakfast!
Hotel was clean, friendly, convenient and modern. And the breakfast is AMAZING!
Paul, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall - strong recommendation
I quite enjoyed the hotel and would recommend it. The rooms are nice, well appointed, and quite comfortable. The staff is friendly and responsive. Breakfast was terrific. I have only two 'negative' comments. One, the first say fo the stay, I had to request maid service (which was not until after 5 and not done until nearly 6). The other is that the dinner at the hotel is not as good as breakfast by far. Worst pizza ever (frozen you could tell, cut in such a way as to make crust doughy). Besides these two comments, great in ever other way.
David, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great price and super clean!
Hotel NH Collection was a great stay, the room was extra clean, the bathroom was super clean too and we loved the balcony view
Rogelio, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jaime, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Juan Luis, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great hotel. Very nice room. Excellent service. Had an issue arise and the management went above and beyond to help us get it taken care of. Lots of restaurants and bars within a few minutes walking distance. Will definitely stay here again.
Frank, 4-night trip
Verified Hotels.com guest review