Skip to main content.
All properties in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Dreams Puerto Aventuras Resort & Spa - All Inclusive

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750, Mexico

Upscale beachfront resort with spa, near Puerto Aventuras Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.
  • We had a fantastic time, the room was extremely clean, housekeeping cleaned it twice a…Jan 16, 2021
  • Nice beach for kids to play on, need of swim shoes for the rough entry to water. Rooms…Jan 2, 2021

Dreams Puerto Aventuras Resort & Spa - All Inclusive

  • Family Room, Garden View
  • Deluxe Room, 1 King Bed, Pool View
  • Family Room, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Ocean View (Preferred Club)
  • Room (Deal of the Day - All Inclusive)
  • Deluxe Room, 2 Double Beds, Pool View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Room, 2 Double Beds, Ocean View (Preferred Club)
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Preferred Club)
  • Room, 2 Double Beds (Preferred Club)
  • Honeymoon Room, Hot Tub
  • Deluxe Room, 1 King Bed, Pool Access
  • Family Suite, Pool Access

What’s around Dreams Puerto Aventuras Resort & Spa - All Inclusive

Landmarks

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Xcaret Eco Theme Park - 10.6 mi / 17 km
  • Xplor Theme Park - 10.6 mi / 17.1 km
  • Akumal Ecological Center - 12.6 mi / 20.2 km
  • Xel-Há Park - 18.3 mi / 29.5 km
  • Soliman Bay - 21.8 mi / 35.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 73 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1646
  • Conference space size (meters) - 153
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1989
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Dreams Puerto Aventuras Resort & Spa - All Inclusive’s small print

Also known as

  • All Inclusive Puerto Aventuras
  • Puerto Aventuras Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Sunscape Puerto Aventuras Riviera
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras
  • Dreams Puerto Aventuras All Inclusive
  • Dreams Puerto Aventuras Resort Spa
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras Resort Spa Optional All Inclusive
  • Dreams Puerto Aventuras Resort & Spa - All Inclusive Resort
  • Dreams Puerto Aventuras All Inclusive Resort
  • Dreams Puerto Aventuras Resort
  • Dreams Puerto Aventuras Resort All Inclusive
  • Dreams Resort Puerto Aventuras
  • Puerto Aventuras All Inclusive
  • Puerto Aventuras Dreams

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Puerto Aventuras Resort & Spa - All Inclusive

  • Does Dreams Puerto Aventuras Resort & Spa - All Inclusive offer free cancellation for a full refund?
    Yes, Dreams Puerto Aventuras Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Yes, there are 6 onsite restaurants. Nearby restaurants include Ristorante Massimo (7-min walk), Makito (7-min walk), and Papacito (7-min walk).
  • What is there to do at Dreams Puerto Aventuras Resort & Spa - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dreams Puerto Aventuras Resort & Spa - All Inclusive also has a private beach, a sauna, and a steam room, as well as a picnic area and a garden.

Recent reviews

Good 7.4 From 223 reviews

Very Good 8.0
Property is dated. Did talk to staff and was told that they are going to start renovations of rooms in the next couple of months. Room layout was great. Did not care for the bars closing at 11pm at night. The food was okay but had no problem finding things to eat.
Kim, us9 night trip with friends
Fair 4.0
My wife and I enjoyed the resort so much last year we came back this year. Very disappointed in our stay. Last year bars were open late and room service included 24hours a day. NOT ANYMORE. Everything shuts down 11pm-7am. They closed the entire beach down all day new years eve to prepare for a crappy party that night which they want extra $$. Food was a dissatisfying and it was the same all week. 2 out of 3 elevators were broken most of the week. The staff were mostly good but the management has gone downhill. I would never recommend Dreams Puerto Aventuras.
us7 night family trip
Exceptional 10.0
This property was perfect for our week getaway! It exceeded our expectations! The rooms are a little dark and the A/C is iffy, but everything else is amazing! The food was so good. The view was beautiful & the service was the best. It was by far my favorite resort in the Cancun area! Tons of fun things for kids. Activities all day long. And such kind people.
Elly, us5 night romance trip
Very Good 8.0
Dreams in Puerto Aventuras was a perfect getaway. The staff were very friendly and extremely helpful. I just wish I would have had more information about what was open when without needing to call the front desk or go to concierge and ask. Overall, great place to stay, would absolutely recommend!
Courtney, us5 night romance trip
Good 6.0
No funcionaba el internet y muy pocos restaurantes abiertos.. te deberian avisar que solo abren 1 o 2 en lugar de mostrartre todos cuando haces la reservacion
xavier, mx1 night trip
Exceptional 10.0
Location is excellent great entertainment team great service
Carmen, us5 night family trip
Exceptional 10.0
We will be back
Great service very friendly staff Buffet Food was good Dinner service was great All inclusive was amazing
Scott, us2 night trip with friends
Good 6.0
The staff was very friendly and attentive! My room smelled moldy the paint on the walls got on my suitcase we only had two restaurants to pick from each night the food was just OK but the service was very good. The entertainment could use some work
us7 night family trip
Very Good 8.0
The bartenders were great especially Filipe, always friendly and happy. The entertainment people were awesome!! Felix, Gary, Omar were so much fun!! Antonio at the front desk was so helpful with everything and very friendly! On the down side.....the food was not so good!! Pack a lunch!
Sally, us5 night trip with friends
Exceptional 10.0
The staff at this place are AMAZING. If I was to ever return it would be solely based on the wonderful staff at this resort. Polite, friendly, it was like no one had a bad day.
ca7 night trip with friends

Dreams Puerto Aventuras Resort & Spa - All Inclusive