Crown Paradise Club Cancun All Inclusive

Photo gallery for Crown Paradise Club Cancun All Inclusive

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Indoor pool, 3 outdoor pools
Indoor pool, 3 outdoor pools

Overview of Crown Paradise Club Cancun All Inclusive

Crown Paradise Club Cancun All Inclusive

3.5 star property
All-inclusive beachfront property with beach bar, near Delfines Beach

7.4/10 Good

1,802 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 3 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • La Isla Shopping Mall - 6 min drive
  • Cancun Convention Center - 17 min drive
  • Tortuga Beach - 20 min drive
  • Turtle Beach - 24 min drive
  • Puerto Cancun Marina Town Center - 27 min drive
  • Ultramar Ferry Puerto Juárez - 35 min drive
  • Cancun Mall - 43 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • El Galeon del Caribe - 11 min walk
  • Navios - 16 min walk
  • Restaurante Benazuza - 3 min drive
  • Mole - 4 min drive
  • Bana - 4 min drive

About this property

Crown Paradise Club Cancun All Inclusive

3.5-star all-inclusive property in the heart of Zona Hotelera
You can look forward to 2 poolside bars, a swim-up bar and a beach bar at Crown Paradise Club Cancun All Inclusive. This property is a great place to bask in the sun with a white sand beach, sunloungers and beach umbrellas. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage or a body treatment. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature barbecue and more. Yoga classes are offered at the gym; other things to do include ziplining, beach volleyball and rock climbing. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also enjoy perks such as:
  • 3 outdoor pools and an indoor pool, with a waterslide and a swim-up bar
  • Free self-parking
  • An outdoor tennis court, massage treatment rooms and smoke-free property
  • Multilingual staff, a lift and a porter/bellboy
  • Guest reviews say good things about the bar, pool and helpful staff
Room features
All 617 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and free minibar items. Guests reviews speak well of the cleanliness rooms at the property.
Extra amenities include:
  • Eco-friendly toiletries, baths or showers and hairdryers
  • LCD TVs with cable channels
  • Furnished balconies or patios, coffee/tea makers and daily housekeeping

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 617 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Rock climbing
  • Ziplining
  • Shopping
  • Golfing nearby
  • Parasailing nearby

Working away

  • Business centre
  • Conference centre (7320 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Arcade/games room
  • Spa services
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include facials, body treatments and manicures and pedicures.

Dining

Waynees Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
San Soucis – This theme restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Los Gallos – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from September 19 2022 to October 1 2022 (dates subject to change):
  • One of the swimming pools
  • Children's club

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Only non-alcoholic beverages are available via room service.

Also known as

Crown Paradise Club Cancun All Inclusive
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Frequently asked questions

Does Crown Paradise Club Cancun All Inclusive offer free cancellation for a full refund?
Yes, Crown Paradise Club Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crown Paradise Club Cancun All Inclusive?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Crown Paradise Club Cancun All Inclusive on 30 October 2022 start from €290, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crown Paradise Club Cancun All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crown Paradise Club Cancun All Inclusive?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool. One of the swimming pools will be unavailable from September 19 2022 to October 1 2022 (dates subject to change).
Are pets allowed at Crown Paradise Club Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crown Paradise Club Cancun All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Crown Paradise Club Cancun All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Crown Paradise Club Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Crown Paradise Club Cancun All Inclusive and nearby?
Have fun with on-site activities such as volleyball, rock climbing and zip-lining and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, volleyball and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Crown Paradise Club Cancun All Inclusive also has 2 poolside bars, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Crown Paradise Club Cancun All Inclusive?
Yes, there are 7 on-site restaurants, featuring barbecue. Nearby restaurants include El Galeon del Caribe (11-min walk), Mole (2.2 mi) and Bana (2.2 mi).
Does Crown Paradise Club Cancun All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Crown Paradise Club Cancun All Inclusive like?
Crown Paradise Club Cancun All Inclusive is a short 3-minute walk from Delfines Beach and 8 minutes' walk from El Rey Ruins. Travellers say that this property is in a good location.

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Victor H, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Karen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really good location close to everything nice service, excellent personal, excellent restaurants, nice sunset and sunrise
Ricardo Gustavo, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Rosalia, 3-night trip
Verified Expedia guest review

8/10 Very good

We really liked that is a family hotel, for the kids they have many activities during the day. The hotel is clean, the rooms are comfortables but with a bit of musty smell. Very friendly and respectful staff. super clean pool. the restaurants: the best meet and Italian restaurant, the buffet should have a little more variety. we had an excellent vacations in cancun ... in Crown paradise
Orlando, 5-night family trip
Verified Expedia guest review

8/10 Very good

I loved the atmosphere and the staff. I didn’t like my check in process. I wasn’t given the proper room at first and I had to complain about that. And finally I got my correct room but the lady who check me in didn’t care that o got the wrong room. Coming from the US isn’t easy and you should have what you pay for. They had to speak to the manager before I got the correct room. Then when o got to my room the balcony light wasn’t working an the toilet seat was broken. Eladio had to get these things fix for me. Him and Jesus were FANTASTIC best bell men in beer had the privilege of meeting.
Sequoia, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Good if you have kids or on a budget...location A+
Great location to airport 10 mins! Beach access, you can walk from the pool to the beach! Great view from pool. Basic food and drinks, but it was good enough and very convenient since it was all inclusive (great if you have kids or on a tight budget). Outdoor grounds by the pool were fairly nice, but the condition of the hotel rooms were very old and in poor condition. I will say the rooms are very clean…we had an upgraded king with ocean view, but it’s just an old building so I wasn’t impressed, but we were out doing activities all day and hanging out by the pool so it wasn’t as bad after awhile. Hard working staff that were very courteous, but they did not go out of the way to provide great service. Pros: clean, great view by the pool, location to airport, beach access downstairs, free food and drinks, convenience store and shops on site. Cons: rooms are not that great. Wondering: does the staff knows it’s rude to refer to someone as “La chica negra”?…I got the impression that they just don’t know or maybe they didn’t know I understood…
Stairs to the beach access right by the pool.
View from balcony.
Chantel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

walter, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

We booked this vacation in February for the last week of June and we’re super excited having kids that they had one of the greatest looking water parks for a resort like this in Mexico. When we get there they bring us into a conference room where it almost felt like they were going to sell us in a timeshare and then proceeded to tell us that the building we were in had water issues and that they oversold the property and they would be moving us to a different hotel. I asked is it a water issue problem or is the fact that you oversold the rooms. Now I know the guy that was telling us the news seemed very frustrated that he was put into this position but he did laugh and said that the sales people were working a little too hard on selling the rooms. Imagine spending a ton of money on a family vacation for a specific hotel for a specific reason such as a waterpark only to be told that your room is not available and you have to go to a different hotel. I’d stay away from this one. Needless to say the hotel we did stay at was nice but lacks the water park which was the main reason we chose this hotel
Manel, 6-night trip
Verified Expedia guest review

8/10 Very good

The property was good for our family. It is a little aged and could be a cleaner.
Andres, 4-night family trip
Verified Expedia guest review