Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Sofitel Chicago Magnificent Mile

4.5-star4.5 stars
20 E Chestnut St, Chicago, IL, 60611, United States of America

Luxury hotel with restaurant, near Water Tower Place
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great hotel in a great location. I know this is picky but my fiancee and I were jet…Dec 4, 2019
  • Nice hotel great location in downtown Nice staff Negative Hidden daily fee (…Oct 21, 2017

Sofitel Chicago Magnificent Mile

from €162
  • Luxury Room, 1 King Bed, City View (Floors 22-32)
  • Superior Room, 1 King Bed (Floors 11-21)
  • Suite, 1 Bedroom, Corner (Prestige)
  • Junior Suite, 1 King Bed with Sofa bed
  • Superior Room, 2 Double Beds
  • Classic Room, 1 King Bed (Floors 6-10)
  • Junior Suite, 1 King Bed with Sofa bed, Accessible

What’s around Sofitel Chicago Magnificent Mile


  • In Near North Side
  • Water Tower Place - 4 min walk
  • John Hancock Center - 4 min walk
  • Chicago Riverwalk - 16 min walk
  • House of Blues Chicago - 16 min walk
  • Chicago Theatre - 18 min walk
  • Grant Park - 23 min walk
  • Navy Pier - 24 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 30 min drive
  • Midway Intl. Airport (MDW) - 30 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 22 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Grand Station (Red Line) - 10 min walk
  • Chicago Station (Brown Line) - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 415 rooms
  • This hotel is arranged over 32 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only) *

  • 2 per room (up to 30 lbs)

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sofitel Chicago Magnificent Mile’s small print

Also known as

  • Sofitel Chicago Tower
  • Sofitel Chicago Water Tower Hotel
  • Sofitel Water Tower Hotel
  • Sofitel Water Tower
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Hotel
  • Sofitel Chicago Magnificent Mile Hotel
  • Sofitel Chicago Magnificent Mile Chicago
  • Sofitel Chicago Magnificent Mile Hotel Chicago
  • Sofitel Chicago Water Tower
  • Sofitel Water
  • Sofitel Water Hotel
  • Sofitel Water Hotel Chicago Tower
  • Chicago Sofitel
  • Sofitel Chicago Water Hotel
  • Sofitel Chicago Water Tower Hotel Chicago
  • Sofitel Water Tower Hotel Chicago


A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is licensed under an applicable law.Property Registration Number Hotel License

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 125.00 per night

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 23.48 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Newspaper

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 76.00 per day with in/out privileges

Breakfast costs between USD 25.00 and USD 40.00 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Chicago Magnificent Mile

  • Does Sofitel Chicago Magnificent Mile offer free cancellation for a full refund?
    Yes, Sofitel Chicago Magnificent Mile does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Chicago Magnificent Mile?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Chicago Magnificent Mile?
    Yes. Valet parking costs USD 76.00 per day.
  • Are pets allowed at Sofitel Chicago Magnificent Mile?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 250.00 per stay.
  • What are the check-in and check-out times at Sofitel Chicago Magnificent Mile?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Sofitel Chicago Magnificent Mile?
    Yes, there's an onsite restaurant. Nearby restaurants include Le Colonial (3-min walk), Sunny Side Up & Coffee Shoppe (4-min walk), and Pierrot Gourmet at The Peninsula (5-min walk).
  • Is airport shuttle service offered by Sofitel Chicago Magnificent Mile?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 1,823 reviews

Exceptional 10.0
Good choice!
Georgina, ie4 night trip
Very Good 8.0
Stayed right after Chicago reopened and they were doing a great job in difficult circumstances. Great staff!
us3 night trip with friends
Good 6.0
Good Stay but customer service lacking
Overall and decent stay. The fridge in the room didn’t work, so they brought up a working fridge. I called for silverware and they said I’d have to come to the bar to get silverware. So I went down to the bar and no one was around for at least 10 minutes, so I went to the service area and picked up my own.
us1 night trip
Very Good 8.0
Excellent stay on Magnificent Mile
The room was clean, spacious and gorgeous. Overall, I had a good stay. My only complaint is the customer service. It was nearly impossible to speak with the front desk or guest services.
Chiquita, us2 night trip
Exceptional 10.0
Can' t say enough about it.
Overnight stay. Fabulous hotel. Very pretty, immaculate with a top notch professional staff. Rooms are gorgeous. Great bar and outdoor patio.Its my first choice each time I go to Chicago.
Martin, us1 night family trip
Exceptional 10.0
Couples Stay
The bed was so comfortable as well as the tables. Loved the rain shower head. Shampoo, conditioner, and body soap smelled so good. Called for water to be delivered to the room, less than two minutes later it was delivered.
Hannah, us1 night trip
Exceptional 10.0
Perfect Little Getaway
This was the perfect suite. It felt more like an apartment than a hotel and was just what I needed to relax and recharge.
Ericka, us2 night trip
Exceptional 10.0
Great Hotel, HORRIBLE Parking
PARKING SUCKS!!!! Hotel stay was excellent 😎
us3 night trip
Fair 4.0
The hotel was not ready to open. I wish we had been told BEFORE arriving that we would only have room cleaning service once during our stay. While we got a great deal on our room and upgrade to a suite, it was still not worth the price. The hotel was understaffed and everything was "limited" - best not to travel. All that aside, the room was not what we have come to expect from Sofitel. We won't stay there again.
us4 night trip
Very Good 8.0
Very clean hotel
Beautiful hotel in great location. Stayed one night. One of the cleanest hotel rooms I've ever stayed in. Immaculate. My only negative is the"resort" fee which is for newspaper (which I didn't receive), wifi and gym use (which I didn't use bc of Covid concerns). For that fee especially in these times I would have appreciated bottled water in the room at least.
bridget, us1 night family trip

Sofitel Chicago Magnificent Mile

Is the description of this hotel not correct? Tell us