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1 room, 2 adults

Hilton Garden Inn Cleveland Downtown

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
1100 Carnegie Ave, Cleveland, OH, 44115, United States of America

3-star hotel with indoor pool, near Progressive Field
  • Free on-the-go breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We got to the hotel and they had given away our room. Took over 30 minutes to get to…Feb 14, 2021
  • Friendly front service however the room left something to be desired. I really wasn’t…Jan 23, 2021

Hilton Garden Inn Cleveland Downtown

from €86
  • 1 King Bed
  • Two Queens
  • Two Queen Beds, Roll In Shower
  • One King Bed, Accessible
  • Suite, Two Queen Beds
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible
  • Deluxe Suite, 1 King Bed
  • Room, Accessible
  • Suite, 2 Queen Beds, Accessible
  • Room, Accessible
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds (Drinks & Snacks)
  • Room, 1 King Bed

What’s around Hilton Garden Inn Cleveland Downtown

Landmarks

  • In Downtown Cleveland
  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 11 min walk
  • JACK Cleveland Casino - 18 min walk
  • Rock and Roll Hall of Fame - 23 min walk
  • FirstEnergy Stadium - 26 min walk
  • Wolstein Center - 8 min walk
  • Cleveland State University - 13 min walk

Getting around

  • Cleveland Hopkins International Airport (CLE) - 14 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 6 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 21 min drive
  • Cleveland Station - 24 min walk
  • Tower City-Public Square Station - 15 min walk
  • East 34th-Campus Station - 23 min walk
  • West 25th-Ohio City Station - 26 min walk

At a glance

Key facts

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Ohio may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • 2 per room (up to 75 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (USD 20.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille - This restaurant serves breakfast and dinner.

Hilton Garden Inn Cleveland Downtown’s small print

Also known as

  • Hilton Garden Inn Cleveland Downtown
  • Hilton Garden Inn Cleveland Downtown Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
  • Hilton Garden Inn Hotel Cleveland Downtown
  • Cleveland Hilton Garden Inn
  • Hilton Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel Cleveland
  • Hilton Garden Inn Cleveland Downtown Ohio
  • Hilton Garden Inn Cleveland Downtown Hotel
  • Hilton Cleveland Cleveland
  • Hilton Garden Inn Cleveland Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5:00 AM to 11:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs USD 20.00 per day with in/out privileges

Rollaway beds are available for USD 25.00 per night

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Cleveland Downtown

  • Does Hilton Garden Inn Cleveland Downtown offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Cleveland Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Cleveland Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Cleveland Downtown?
    Yes. Self parking costs USD 20.00 per day.
  • Is there a pool at Hilton Garden Inn Cleveland Downtown?
    Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
  • Are pets allowed at Hilton Garden Inn Cleveland Downtown?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hilton Garden Inn Cleveland Downtown?
    You can check in from 3:00 PM - 3:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hilton Garden Inn Cleveland Downtown?
    Yes, there's an onsite restaurant, Garden Grille. The dining venue will be unavailable from December 1 2020 to June 1 2021 (dates subject to change). Nearby restaurants include The Clevelander (7-min walk), Wilbert's (7-min walk), and Adega (7-min walk).
  • Is there an onsite casino at Hilton Garden Inn Cleveland Downtown?
    No, this hotel doesn't have a casino, but Horseshoe Casino (14-min walk) and JACK Cleveland Casino (18-min walk) are both nearby.
  • What is there to do at Hilton Garden Inn Cleveland Downtown and nearby?
    Hilton Garden Inn Cleveland Downtown has an indoor pool and a spa tub, as well as a fitness center.

Recent reviews

Very Good 8.0 From 1,004 reviews

Exceptional 10.0
Highly recommend!
Hotel was very nice. Don’t believe the other reviews! Service was amazing and efficient. Room was very clean, beautiful, and comfortable. There were a few amenities unavailable due to Covid, but the hotel tried their best to accommodate. We didn’t mind at all. We will 100% stay here every time we go to Cleveland.
Melissa, us1 night family trip
Fair 4.0
disappointing
When we arrived at the hotel we were told that nothing inside the hotel was open. No pool, hot tub, bar or restaurant. We booked this hotel because of the salt water pool. Instead we were given a list of possible other destinations. Very disappointing. Upon entering the room and inspecting the bed we found stains on the mattress, and no blanket. Winters in Ohio are cold. We called guests services to ask for a blanket and was told they had no "clean ones " available. Then after placing items in the restroom, we noticed a strong smoke smell. There was no room next to us as we faced the outside wall. We concluded it must be the staff smoking in the Linen room. The hotel is old and very noisy. We love Hilton Garden Inns in Florida. However, I would not recommend this one to anyone.
Rick, us1 night trip
Very Good 8.0
The staff was excellent and the location very convenient.
us1 night family trip
Exceptional 10.0
Wish the blankets were thicker.
Shawn, us1 night trip with friends
Good 6.0
Starting with the lady that was supposed to be a maneger when I arrived she had attended for no reason, the Bottom of the bath curtain was like dirty yellow. They also cancel the card to go to the room one our early and the cleaning lady had to open the door for us to be able to take our stuff out.
us2 night romance trip
Very Good 8.0
The stay was nice. My only suggestion to allow free parking, it cost an extra $21 to park in the small lot in the back of the hotel.
Tiffani, us1 night family trip
Good 6.0
I like Extended Stay better
Did not like that we had to pay for parking. Continental breakfast could have been better.
us1 night trip with friends
Very Good 8.0
The staff was friendly and helpful. The room was clean. The location was so-so. Didn't appear to be much to do in the area and the view was of the back of the ball stadium.
us1 night family trip
Very Good 8.0
Nice hotel, neighborhood so so
Neighborhood is slightly run down, appeared a bit unsafe. No amnenities to walk to etc.
Margaret, us1 night trip
Very Good 8.0
Parking Extra
Hotel location is great right across from Progressive field. But what they don’t tell you is the parking cost. A Car is 21.00 a night but I had a truck and trailer it was $50.00 half the cost of the room itself.
Cory, us1 night business trip

Hilton Garden Inn Cleveland Downtown