Castello Infinity Suites

Photo gallery for Castello Infinity Suites

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
On the beach, white sand
Outdoor pool
Balcony
Balcony

Overview of Castello Infinity Suites

Castello Infinity Suites

5.0 star property
Malevizi beachfront hotel with spa, restaurant

9.2/10 Superb

8 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is €635
Price available on 28/08/2022
Map
Main Street, Agia Pelagia, Malevizi, Crete, 715 00
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Spa tub
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Espresso maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Heraklion Archaeological Museum - 32 min drive
  • Palace of Knossos - 32 min drive
  • Heraklion Port - 36 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 26 min drive

About this property

Castello Infinity Suites

When visiting Malevizi, Castello Infinity Suites is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs or body treatments. This luxurious hotel also features a bar/lounge, a hot tub and a terrace.

Languages

English, French, German, Greek, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining

What to do

  • On the beach
  • Private winery tours

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Greek
  • Portuguese

Room amenities

Be entertained

  • 36-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

SPA center has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 30 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO).

Policies

Long-term renters welcome.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Castello Infinity Suites Hotel
Castello Infinity Suites Malevizi
Castello Infinity Suites Hotel Malevizi

Frequently asked questions

Overall score and ratings

9.2

Superb

8.0/10

Cleanliness

9.0/10

Staff & service

10.0/10

Amenities

8.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Superb room and service.
Fantastic hotel. The room was absolutely stunning with duplex split level, stunning design and decor plus outdoor private plunge pool. Topped off by great staff, and a very welcoming hotel manager. Superb! Definitely recommended.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Svetlana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chambre chic et trés confortable, piscine individuelle chauffée en avril, vue paradisiaque, lieu idéal pour se ressourcer. Le petit déjeuner est extraordinaire ainsi que le personnel. Les équipements et décorations de l'hôtel sont ceux d'un 5 étoiles. En revanche le service n'est pas celui d'un 5 étoiles, matériel de ménage et sac linge salle dans le couloir en permanence;linge de toilette humide pas changé systématiquement difficile à sécher à cette saison sans séche serviettes dans la salle de bain;pas de distributeur de mouchoirs dans la salle de bain;obligation de taper trés fort la porte de la chambre pour la fermeture ce qui est trés bruyant pour les chambres voisines.Malgré ces points facilement améliorables cet endroit est un petit coin de paradis!
GEORGES, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aygun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Precioso hotel con un maravilloso restaurante
Precioso hotel con un maravilloso restaurante
Ignacio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sacha, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Mauvais service !!
Je ne conseil pas cet hôtel ! La carte pour entrer dans la chambre ne fonctionné pas on était obligé d’attendre 40 minutes devant la porte. La femme de ménage n’est pas venu durant 3 jours sur les 7 jours à l’hôtel. L’hôtel reste très beau, les chambres agréable et l’emplacement est vraiment bien situé. Mais le service est vraiment inexistant!!
Fouad, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

100% recommended for couples
Without a doubt a magnificent experience to spend my last days of vacation in this boutique hotel. Very attentive and warm staff, very well equipped and brand new hotel. Large rooms with private pool. Recommended 100%. Thank you very much for the great stay we had with my girlfriend.
Gonzalo, 1-night family trip
Verified Hotels.com guest review